CheckMEND Reviews 243

Like everyone else who seems to have written a review of checkmend I too am furious to be told by MusicMagpie and webuytek that a handset I have bought brand new and legally (pixel 6) is blocked/stolen by this poor excuse of a company and as such been left seriously out of pocket due to paying a sky high upgrade fee with the idea of covering some of this fee with the funds from the old contract handset.

Seriously need investigation as who knows what kind of black mark this could leave on your name?!

This is a scam like people have said, I have a like new IPhone XS MAX I was selling through music magpie due to having an upgrade. Firstly their smart kiosk is a terrible idea that doesn’t even work. Secondly I went to two different stores taking time out of my day. The Asda in Isle of Dogs is the one that told me that Checkmend said my phone is listed as lost, stolen or blocked but that is never the case because I checked again via a different site and my phone provider and none of this is true. I can’t imagine what other people have gone though that have sent their phone to music magpie. Terrible really as people that would actually need the cash would have to go to places like WEBUYANYphone and CEX. Wasted day travelling around for these kiosks all for me to sell to CEX with NO problem anyway. Terrible

Unfortunately this is a scam. Like another reviewer, I sent a perfectly good iPhone that I've owned since new to Music Magpie to be told that it is either lost or stolen according to CheckMend. I've forwarded the invoice from when I first purchased the iPhone as proof. But this shouldn't have been necessary and how many people actually keep their invoices to hand? The phone has never been reported lost or stolen and I wonder if both companies are in cahoots with one another.

Sent my ipad to music magpie. They said it's been flagged as lost or stolen. Well it hasn't by me and I've owned that ipad from new! Absolute scam. Both companies. So I'll be going to the police to now actually report it stolen. Stolen by checkmend and music magpie.
I'll also be going to the press, if this isn't resolved within 7 days! You won't be allowed to get away with it! SCAMMERS

Reply to checkmend: yes I have contacted yourselves and music magpie, with proof of ownership. If this isn't sorted in 7 days. I'll be going to trading standards. This is causing me a huge amount of stress and has actually made me ill.
I've also done my own independent check which has come back as clean. So I have no idea what's up with your records!

Dont get scammed when trying to avoid been scammed.
I typed the imei number and I paid the fee- all I learned for that money was that phone is blocked.
This info was available from other websites for FREE.

I wanted to learn about Who and when blocked the phone- but I dint so what was the point of using this website? and paying for the service?
SCAM to some extent....

RE TO CHECK MED REPLY:
You will only tell the customer what you got on the system, that is correct. I said that your data base is not worth the money because the information I received from you didn't bring anything into the case, however another website provided me with all the info i was after, like who and when blocked the phone, not just only "yes its blocked".
I wrote this review to tell others that they will get- a plain info nothing more. That plain info can be accessed for free elsewhere.

I previously wrote a bad review (mostly out of anger due to sky twisting things)

I’ve now received a lot of help from Checkmend to try and resolve an issue that nobody else has been willing to help with. I can’t quite figure out how to remove my previous review but once I do I’ll delete it.

If you have any issues my advice will be to email the team as they’ve been extremely helpful - especially a team member named Mark

CheckMEND is a complete and utter scam and with good buy tech have stolen my phone saying it's Mark as stolen when I've owned and used items for 7 years.

Stay clear I've started legal action!

I have bought iphone 8 plus from ebay and the phone is in lost mode and asking for the activation ID used to erase it but the checkment report says it its not stolen or lost.
total scam.
will report it to cyber cell for scam.

Selling through Music Magpie, was advised a company in Canada had reported it stolen (impossible as was not purchased from there nor have I nor my brand new sealed phone have ever been there) contacted the other company who advised the phone was never blocked by them and the IMEI does not show as black listed. checkmend still sending vague responses and refusing to help resolve.
I am now without a phone and £400 out of pocket as Music Magpie are refusing to return my phone. Will be pursuing things legally if they still refuse to resolve.

Worst company ever . My brand new phone which I personally opened with my own hands In front of my eyes is now red flagged on company website.
It's a joke I made a contact with samsung and they are sure phone was brand new on the day I bought it. So either the company who manufactured the phone knows more or CHECKMEND know more .
Either way choice is yours if you want to blacklist your phone do pay them money and see the result

Charged twice, every thing on it says "we do not have any (type of check here) records for this device."

Not worth paying for...especially when I paid twice.

Do not recommend

Streamlined, efficient and thorough.

baldia town sector 4-e

Had my contract phone from 3 for over 6 months, had a better handset offered to me so I took mine to game for cash trade in.
After wandering around town for an hour while it was being checked out I went back to game store. I was then handed back my phone and was told it was blacklisted in front of a store full of people.
I got straight on the phone to 3 with my iemi code who were adamant that it wasn't appearing as blacklisted and it still works fine.