Absolute deceptions, please refrain from purchasing anything from these websites. I remitted £5.95 in March 2025, and they subsequently withdrew £39.90 in April 2026, with an attempt to debit more in... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Checked one car with this company for £5.99 and it has so far cost me just over £200. I have contacted them through their contact us portal but they continue to take money from my account. I understan... See more
Company replied
I have had exactly the same bad experience of being charged an initial £5.95 and then having an unsolicited “subscription” of £39.90 debited without warning or any permission I was aware of. Ba... See more
Company replied
As everyone else mentions, this company is a scam and then steal money from your account. I paid £5.95 to check a used car registration number. Three months later I notice a direct debit for £39 goi... See more
Company replied
Company details
About Checkmycar
Written by the company
Contact info
1.1
Bad
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Absolutely devastated
Absolutely devastated
One check £5.95, then £39.90 taken from my Bank Account.
Just as I thought 2026 would bring me better luck, it lasted 6 days thanks to the Scammers.
I hope that you will never have to go through what I went through in 2025.
I can't believe that you can scoop so low. It's disgraceful how you can do this. I am not sure how you manage to sleep at night!
January 6, 2026
Unprompted review
Reply from Checkmycar
Hello,
Reading your message truly saddens us. We never want a customer to feel "devastated" by using our service. Please know that we are real people here, and we sleep much better when our customers are satisfied.
The transition from the £5.95 trial to the subscription is intended to be a helpful tool for car buyers, not a source of distress. Given the difficult start to your year, we would like to review your account immediately to make things right and discuss a full refund of the subscription charge.
Please reach out to us directly so we can support you:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We wish you a much brighter 2026 and look forward to fixing this for you today.
Best regards, The CheckMyCar Team
Don't use this company at all
Don't use this company at all, they charge you full price and there's no option to cancel. I requested my subscription to be cancelled through there only contact details and they completely ignored me and I was charged full price a further two times and they haven't bothered with my refund. Bunch of SCAMMERS
December 17, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are sincerely sorry to hear about your experience. We want to clarify that CheckMyCar does not ignore cancellation requests. If you did not receive a reply, it is possible your email was caught in a filter or sent to an unmonitored address.
We offer multiple ways to manage your account, and we certainly do not want you to be charged for a service you've asked to stop. Please contact us right now so we can process your refund for the two charges:
📞 +44 20 4579 8987 (Speak to a real person, Mon–Sat, 8 a.m.–8 p.m.)
📧 contact@checkmycar.io (Please use "URGENT: CANCELLATION" as the subject)
We are a legitimate UK service, and we are committed to making this right for you today.
Best regards, The CheckMyCar Team
As per 1713 other reviews I fell for this
As per 1713 other reviews I fell for this, paid £ 5.95 for a vehicle check then 2 days later £ 39.90 taken out of my account, the information is not clear that you are signing up for a monthly subscription, I contacted the company by email to cancel and had the standard reply with regards to its in the terms and conditions etc however what I did notice in their terms and conditions is that there is a 14 day cooling off period from the time you first request the service (luckily I was well within this). What I will say is that once the 14 day cooling off period was brought to their attention in their terms and conditions I had the amount refunded back to my account within 2 days together with an assurance that all my personal and bank details with be obfuscated from their systems, however I would not recommend this company at best their web portal is not transparent that you are signing up for a monthly subscription
December 31, 2025
Unprompted review
Reply from Checkmycar
Hello,
Thank you for your detailed feedback. We are pleased that our team was able to process your refund within 48 hours and confirm the removal of your data from our systems.
We take great pride in strictly following the 14-day cooling-off period, as we are a fully compliant UK-based service. While we aim to make our trial and subscription terms as clear as possible on our payment pages, we appreciate your feedback regarding the transparency of our portal.
We are glad this was resolved to your satisfaction, and we will continue to work on making our terms even more visible for future users.
Best regards, The CheckMyCar Team
SCAM company, should be BLOCKED.
Same as everyone else writing here. Happily paid for a one-off check (£5.95) in December 2024 and then they took £39.90 a couple of weeks later. Contacted my bank to block them and now, over a year later, they've taken another £39.90. They should be totally BLOCKED as a SCAM company.
January 7, 2026
Unprompted review
Reply from Checkmycar
Hello,
We are very concerned to hear about your experience. A charge appearing over a year later is highly unusual and certainly not how our service is intended to operate. While our trial period transitions into a subscription, it should remain consistent, not skip a year.
We would like to investigate exactly what happened with your account profile to ensure this is corrected immediately. Please contact our management team directly:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are a legitimate UK-based company and we want to ensure you are fully refunded if an error occurred in our system. We look forward to resolving this with you.
Best regards, The CheckMyCar Team
Do not use! Definitely a scam
Used this to check car details paid initial payment didn't see any subscription details then two days later charged £39.99! I was fuming. Why would you need a subscription?!! I was able to find a telephone number and insisted it was cancelled and insisted on an email being sent to say as much. Will make sure my bank does not make any further payments to them! Do Not Use!!!
January 7, 2026
Unprompted review
Reply from Checkmycar
Hello,
We completely understand your frustration regarding the surprise of the £39.99 charge. We are glad you were able to speak with our team and that you received your written cancellation confirmation as requested.
To answer your question, many of our users find the subscription valuable for ongoing vehicle monitoring, such as receiving alerts on status changes, valuation updates, or tracking multiple vehicles during a car search. However, we know this isn't for everyone.
Since your cancellation is already confirmed, no further payments will be attempted. If you have any other questions, we are always here to help:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
Best regards, The CheckMyCar Team
Very unclear
Definitely not clear that you are signing up to a subscription service. I noticed the amount of £39.90 after the first payment came out and contacted my bank to put a stop on that payment. They have since tried to take out the same amount twice more. Do not use this company!!
January 6, 2026
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear that our subscription terms were not clear to you. At CheckMyCar, our 48-hour trial is designed to provide full access to vehicle monitoring, but we understand it might not suit everyone's needs.
When a payment is blocked by a bank without a formal cancellation on our site, our system may automatically retry the transaction to maintain your service access. We want to stop this for you immediately.
Please contact us directly so we can manually close your file and stop all future attempts:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to transparency and are here to help you resolve this today.
Best regards, The CheckMyCar Team
hidden subscription, robbing F**kers
paid for a car check of £5.95.
two month later notice they have taken £40 out of my account twice for a subscription I never asked for!
it wouldn't let me log into the account so had to phone them to cancel, apparently in small writing there's a notice that you auto signed up to a subscription if you don't cancel your membership in 48 hours, a membership i knew nothing about.
avoid this site set of robbing F**kers.
I wonder how many people they done this with?
December 8, 2025
Unprompted review
Reply from Checkmycar
Hello,
We sincerely regret that your experience left you feeling this way. At CheckMyCar, we aim for transparency. The 48-hour trial period for £5.95 is designed to let users test our full monitoring service before the monthly subscription begins. We provide these details on our payment pages to ensure our customers are informed.
We are glad you were able to reach our team by phone to cancel. If you had trouble logging in or feel the subscription was not clearly communicated to you, we want to make it right.
Please contact us again so we can review a refund for the months you didn't use:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take your feedback seriously and use it to constantly improve the clarity of our offers.
Best regards, The CheckMyCar Team
They are big fraud they charge 39.90…
They are big fraud they charge 39.90 twice from my bank I don't even subscribe. Be aware of this company the are big scame
January 6, 2026
Unprompted review
Reply from Checkmycar
Hello,
We are concerned to hear about the double charge you've mentioned. At CheckMyCar, we strictly follow payment protocols, and charging twice for a single subscription is certainly not our standard practice.
We would like to investigate this for you immediately. If a technical error has occurred, we will rectify it and issue a refund without delay. Please contact our dedicated support team with your transaction details:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are a legitimate service and we are committed to total billing transparency. We look forward to resolving this with you.
Best regards, The CheckMyCar Team
Scammers subscribing you without your…
Scammers subscribing you without your permision
January 4, 2026
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear about your frustration. At CheckMyCar, we do not subscribe users without their permission. The subscription is part of the trial period offer, which is clearly outlined during the checkout process to ensure you have continuous access to our vehicle monitoring tools.
We understand that this may have been overlooked, and we are here to help. If you did not intend to stay with us, please contact our team so we can review your account:
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to transparency and will work with you to resolve this matter promptly.
Best regards, The CheckMyCar Team
This company is a total rip off
This company is a total rip off
Nothing but criminals robbing innocent people...
They are totally scum bags !!
January 5, 2026
Unprompted review
Reply from Checkmycar
Hello,
We are genuinely sorry to read such a strong expression of frustration. At CheckMyCar, we take all feedback seriously, even when it is very critical. We are a legitimate vehicle data provider, and our goal is to help buyers make safe decisions, not to cause distress.
If you have experienced a billing issue or a misunderstanding regarding our trial period, please give us the opportunity to fix it. We encourage you to contact us directly to discuss your account:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
Our team is ready to review your case and ensure a fair resolution.
Best regards, The CheckMyCar Team
Taken subscription without consent
Same as other reviews. I have had £39.90 taken. I did not ask for this subscription. I have emailed etc. No response. I will call my credit card company if I have not heard anything by the end of today. Update. You cannot get through on the number provided in responses from this company. No response to emails. Very unhappy about this. I have since managed to speak to someone about this but have not had any email response. There will be no refund but my subscription is cancelled. I stand by my experience. It is not clear that you are signed up for a monthly subscription. Why on earth would there be a £39.90 monthly charge for checking a new cars history,
December 27, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and completely understand your frustration. This is not the experience we want for our users, and we take your concerns seriously.
CheckMyCar operates with a clear trial period that allows users to test the service before any subscription continues. We acknowledge, however, that this information may not have been clear enough, and we sincerely apologise if it caused any confusion.
We are concerned that your emails and calls have not been answered. Please contact our support team directly using the details below so we can:
verify your account,
ensure the subscription is cancelled,
and process any refund due as quickly as possible.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We are committed to resolving this promptly and hope that after your case is handled, you might reconsider updating your review to reflect the resolution.
Kind regards,
The CheckMyCar Team
Dont use this company at all
Dont use this company at all, they charge you full price 2 days later and theres no option to cancel. I requested my subscription to be cancelled through there only contact details and they completely ignored me and I was charged full price a further 2 times and they haven't bothered with my refund. Bunch of SCAMMERS
October 30, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to read about your experience and understand why this situation has caused frustration. This is certainly not the experience we want any of our users to have.
We’d like to clarify that CheckMyCar operates with a trial period, which allows users to test the service before any ongoing subscription. During this trial, users can cancel at any time to avoid further charges. It sounds like your cancellation request may not have been received correctly, and we want to make sure this is resolved immediately.
Please contact our support team directly so we can:
review your account,
confirm the cancellation,
and process any pending refunds.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Our goal is transparency and customer satisfaction. We are confident that once your issue is resolved, you may reconsider your view. We encourage you to reach out so we can fix this promptly.
Kind regards,
The CheckMyCar Team
This company is a scam
This company is a scam. You pay your money and they take it and then say the transaction did not go through. Like others a few days later they try to take £39. Lucky for me my CC company stopped it going through. Why can’t the government take their Webb site down? Which I had read this before going ahead.
December 30, 2025
Unprompted review
Reply from Checkmycar
We’re very sorry to hear about your experience and completely understand your frustration.
Our service includes a clearly indicated trial period, allowing users to test the platform before committing to any subscription. Occasionally, technical issues may cause temporary confusion with payments or account status, and we want to make sure these situations are resolved quickly and transparently.
If a payment attempt failed or was duplicated, our support team can review your account, verify all transactions, and ensure any necessary adjustments or refunds are processed.
Please contact us directly so we can investigate and resolve the situation for you:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We are confident that once your case is reviewed with our team, the issue can be clarified and resolved. We hope this will allow you to reconsider your review after the matter has been properly handled.
Just avoid them it is just a scam
Just avoid them it is just a scam. I have been charged 2 times 39.90 just the scam
December 29, 2025
Unprompted review
Reply from Checkmycar
We’re very sorry to hear about your experience and completely understand your frustration.
Our service includes a clearly indicated trial period, allowing users to try the platform before committing to a subscription. Occasionally, technical or account issues may result in duplicate charges, and we want to make sure these are resolved promptly and fairly.
Please contact our support team directly so we can review your account, verify the charges, and issue a refund if necessary:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We are confident that once your case is reviewed and corrected, the situation can be clarified, and we hope this will allow you to reconsider your review once the matter has been properly resolved.
SCAM !!!!
Just a Scam , I been charged £39 after I have checked car details. They signed subscription on behalf of me.
December 10, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and understand your concern.
We’d like to clarify that our service includes a trial period, which allows users to test the platform before any subscription begins. If the trial is not cancelled within this period, a subscription is activated, which may explain the charge you noticed. We regret any confusion this may have caused.
Our support team is ready to help. We can review your case, ensure your subscription is cancelled if needed, and provide guidance on resolving any charges. Please contact us directly so we can assist and clarify everything fully.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Kind regards,
The CheckMyCar.io Team
Do not use Checkmycar as a way of…
Do not use Checkmycar as a way of running a hpi check on your vehicle. They hide in the small print that they sign you up to a monthly subscription for £39.90 pm as I have just found out to my annoyance. Called my bank as I did not recognise the notification and they confirmed they have had LOTS of calls about this company. Called the company who are based in Ireland and spoke with a woman with an Eastern European accent who just kept talking over me saying no refunds and she “did not know anything” despite working there. To cancel the subscription you have to log onto their website and send an email asking to cancel, but based on my experience so far I have little hope that this will be done quickly. This company clearly knows what they are doing and it is a complete scam. Your average Joe in the street does not need to pay 39.90 per month to run hpi checks every month. BE WARNED! If I could give it zero or minus stars I would.
PS….The companies automated response on all of these reviews is nothing more than gaslighting….
December 28, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and completely understand your frustration. This is clearly not the impression we want our users to have.
We would like to clarify that our service offers a trial period which allows users to test the platform before any subscription begins. The subscription only starts automatically if the trial is not cancelled within this period. We understand that this may not have been clear enough, and we sincerely regret the confusion.
Regarding cancellation and refunds, our support team is here to assist. Each request is reviewed promptly, and we can guide you through the process to ensure your subscription is cancelled and any eligible refunds are processed. We take every feedback seriously and continuously work to improve clarity and customer support.
Please contact us directly so we can resolve this issue for you:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Kind regards,
The CheckMyCar.io Team
Definite scan
Definite scan. They charged me £39.99 more than once. Just reported them to my credit card company and disputed the payment again
December 19, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration.
We want to clarify that our service includes a trial period designed to allow users to test the platform before any subscription activates. If the trial is not cancelled within this period, the subscription begins, which may explain the charges you noticed. We sincerely regret any confusion caused.
That said, we take these situations seriously. Our support team can review your case, ensure any accidental or duplicate charges are resolved, and provide guidance on the next steps. We encourage you to contact us directly so we can assist and clarify everything fully.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Kind regards,
The CheckMyCar.io Team
These crooks started taking money from…
These crooks started taking money from my account every month without letting me know that I was subscribing to a monthly fee, for a service I only used and needed once.
I was happy to pay the initial £5.95 to check the history of one car, but then two payments of £39.90 each were taken from my account later that month and the following month.
I see that CheckMyCar have replied but their terms and conditions were buried in their website and not at all clear. No warning was given that I was being signed up to a monthly subscription, by email or any other communication route. I was using the car checking service at the side of the road on a cold dark night in the process of buying a car. It is not at all reasonable to go checking through pages of small print in on a mobile phone in those conditions.
November 16, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your frustration and we understand how upsetting this situation can feel.
We’d like to clarify that no charges are applied without prior information. When placing an order, customers are offered a trial period, which allows them to test the service before any ongoing commitment. The existence of the monthly subscription, its price, and the conditions are displayed during checkout and detailed in our Terms & Conditions. This trial is precisely intended for one-time users to decide whether or not to continue.
That said, if the subscription details were not clear enough for you or if there was a misunderstanding, this is absolutely something we want to review. Our goal is not to disappoint customers, but to resolve issues fairly and transparently. In many cases, our support team can quickly clarify the situation and propose an appropriate solution.
We strongly encourage you to contact us directly so we can look into your account and assist you personally:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We genuinely hope to have the opportunity to resolve this matter and restore your confidence in our service, and we’d truly appreciate it if you would consider updating your review once the situation is addressed.
Kind regards,
The CheckMyCar Team
Please Please avoid this company
Please Please avoid this company - the website is designed to trap you - They are unsympathetic and will never refund you. Same experience as lots of other customers.
To your reply: I'm sure everyone can see all your reviews says everything about how sorry you are. I contacted your team and you totally ignored it, still not refunded. Hope you enjoying money from people you trapped. AVOID, DON'T WASTE YOUR MONEY PEOPLE.
November 27, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. We want to assure you that CheckMyCar is not designed to trap anyone, and customer satisfaction is our priority.
Our service includes a trial period, allowing users to test the platform before any subscription is activated. Subscriptions are never activated without user action, and all costs and terms are clearly indicated before confirmation.
If you experienced any issue with your account, payment, or refund, our team is ready to review your case and provide a solution. Please contact our customer support directly so we can assist you:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We hope to resolve the situation and restore your confidence in our service. Once everything is clarified, we would greatly appreciate it if you could consider updating your review.
Kind regards,
CheckMyCar Team
Absolute con merchants as all the other…
Absolute con merchants as all the other thousands of people have said. They stole nearly £80 from me. How can these rats still be in business its a disgrace. Company registered on some council estate in Wigan. Yeah right. Maybe I’ll have a knock on the door. This is who owns it Ahmed Abubakar he lives in Dubai the rat
November 1, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and understand your frustration. We want to clarify that CheckMyCar is not a scam and we take all concerns regarding payments very seriously.
Our service operates with a trial period, allowing users to test the platform before any subscription is activated. Subscriptions are never taken without user action, and all costs are clearly displayed in the terms and conditions before confirmation.
It seems there may have been a misunderstanding or technical issue with your account. To resolve this quickly, please contact our customer support team directly so we can review your account, clarify any charges, and provide a solution, including refunds if applicable:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We are committed to helping you resolve this issue and hope that, once clarified, you will consider updating your review.
Kind regards,
CheckMyCar Team
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