Chelmsford Removals Ltd Reviews 296

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, highlighting their helpfulness and positive attitude throughout the moving process. Many people found the service to be outstanding, noting the care taken with their belongings and the smooth, stress-free experience provided. The pricing is also frequently mentioned as being very good value for money. However, some customers also noted issues with the delivery service, with a few reporting that the company underestimated the job size, leading to a rushed packing process. There were also isolated instances where there were discrepancies with items or where the company's communication about using subcontractors caused confusion.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the teams for being... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Delivery service

People report ambiguous experiences with delivery services. While some customers praise the efficient... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be reasonable and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An absolutely amazing experience we had today! The team were Bill, Michael, Richy and Luke and they were incredible! We set some pretty big challenges but nothing was too much trouble. They were pro... See more

Rated 5 out of 5 stars

Amazing service, really pleased with the whole process from beginning to end, survey, packing, removal etc. Everything was done very professionally and efficiently, and by super friendly guys. Would h... See more

Rated 5 out of 5 stars

I have just moved using Chelmsford removals, I was moving 2 homes into 1 over three days, the main move on day 1 was made so much easier with the guys sense of humour, knowing you are on a tight time... See more

Company replied

Rated 5 out of 5 stars

We had Nick, Mick, Andrew (Andy), Dave and Connor help us with our move in Chelmsford. They were very professional, polite and good fun, and they made our life so much easier - best money we’ve ever s... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Records Storage Facility
  4. Self-Storage Facility
  5. Storage Facility
  6. Transportation Service

About Chelmsford Removals Ltd

Written by the company

Chelmsford Removals is a professional house removal, business relocation specialist, and storage provider, servicing Chelmsford, surrounding areas and all of Essex.


Chelmsford Removals celebrated it's 15th birthday in 2022 and is the largest independently owned removal company in Essex and has moved approx 12,000 households.


It has it's own modern storage facility for furniture storage, self-storage and business archive. Flexible storage solutions are available to the public with no minimum, or maximum term, with the charge being weekly rather than monthly.


------------------------------------------------
ADDITIONAL SERVICES

Full Packing Service

Half Pack

Fragile Packing Service

Finishing Pack

Furniture disassembly and reassembly

Storage & Self-Storage Solutions
(also available to the public)

Sell Packing Materials to the public
------------------------------------------------

Chelmsford Removals has an experienced, professional team of loyal and friendly removal experts who can move your home, or your business, locally or nationally.


**************************************************** Customer Ratings

ReferenceLine - 9.8/10

Which? Trusted Trader - 4.9/5

Google Reviews - 4.8/5

Internet Rating - 4.9/5 - 400+ reviews


***************************************************
Call 01245 615610 to book your survey.

***************************************************


Chelmsford Removals will supply all boxes and packing materials and can move you from anywhere in Essex, to anywhere in the country, and beyond.


=================

  • Regulated by the British Association of Removers (BAR), and
    The Trading Standards Office.

  • Members of a Deposit Guarantee Scheme.
  • DO NOT charge for key waits.
  • Fully Insured.
  • Fully trained and uniformed staff.
  • All staff fully employed by the Company.
  • No casual or cash-in-hand removal staff.
  • All vehicles are sign written.

=================

EASY MOVE IN 4 STEPS

(1) Call the team and book in your FREE
     home survey, which takes 30 minutes.

(2) Be available on the date to show us
     your home and discuss requirements.

(3) Accept your no-obligation quote and
     confirm your moving date.

(4) Sit back and enjoy your moving
     experience.



=================
Start your moving experience the right way - call 01245 615610
=================

Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Prompt, efficient and made a very stressful day painless

What a great team of lads I had the pleasure of being handed to help my move my belongings from one house to the other. The team turned up at 7:59 ready for action which was very prompt and precise. They were smartly dressed, friendly and efficient from the start. After assessing the task in hand, a quick cup of coffee they checked with me to ensure I was happy with the plan. They had the house emptied in around 4 hours. No item was an issue. Beds were dismantled piece by piece, tables de-assembled and everything was cleverly packed into the vehicles in a careful and precise way to ensure they would travel safely.

When we arrived at my new house they wasted no time in ensuring every single item was placed in the correct room. The unload was prompt and efficient. The TVs were transported in special protective bags, my clothes were taken in special hanging rail boxes which made it very easy to move.

My beds, sofa, tables and bigger furniture were reassembled into exactly how they were in my old house.

The team of guys were very professional and had a great sense of humour and pride in their work. Their work ethic was amazing and they really showed that they cared with what they were doing. They made a stressful days actually painless. One of the lads had to rush off during the move as his other have was giving birth that day but Martin, the Group General Manager drove over to lend a hand. Full respect to him for coming out the office to get his hands dirty.

James S, Luke and Michael and Martin were absolutely top notch and are a credit to Chelmsford Removals. They represented their company perfectly. Prompt, efficient, friendly with a great sense of humour.

I cannot recommend Chelmsford Removals enough….10/10!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

The guys were brilliant

The guys were brilliant on the day, fast efficient and super organised. Really appreciated the service and their communication on the day. Would definitely recommend to anyone looking to move and use professional movers.

Shout out to Carl, Mike C and Lee who helped on the day.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Both Luke and Ben were very respectful of our aunts possessions and worked quickly and efficiently to move everything into her new home. Nothing was too much trouble. They arrived on time and worked well together. We also appreciated a personal visit prior to to the move to discuss options.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

First class company, first class service...

We first came across Chelmsford Removals when we were moving in March 2026. We chose to move ourselves and they were actually moving the people buying our house. What was immediately refreshing was how professional they were, everyone knew what they were doing. Within minutes all the carpets had been protected and they had assessed what needs to go where and how they were going to do it. We had some incredibly heavy, solid wood units that needed coming down from the third floor, and their guys offered to help and made it look so easy. They were all really friendly, happy and helpful.

When we moved into our new home, we literally got a super king sized bed stuck on the landing, we called Chelmsford Removals immediately (makes them sound like the Ghostbusters), they sent Billy and James out who had the strength and know how to lift the super king sized footboard (that weighs 70kgs), safely around the landing space until it could go up the stairs. Not a mark on the walls, not a mark on the bed. They also took the heavy, solid wood units up to the third floor in our new house, bless them and were always looking to go the extra mile, asking if there's anything else they can do, move, help with while they were there.

They are genuinely a very well run business, who clearly pride themselves on what they do, which is why they do it so well. The price was more than reasonable and I cannot recommend them any more highly.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish this company were…

From start to finish this company were so informative and knowledgeable which was so reassuring.
Terry, James & Steve arrived promptly at 8am and did such a quick removal, they was super accommodating with answering questions from our two autistic boys. When arriving at our new home nothing was to much trouble they got all the items in the right locations.
We really can’t fault the team that day they went above and beyond.
Thank you

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

James, Dave and Michael were outstanding helping us move today. They really went above and beyond.

Absolutely fantastic firm all round. Exceptional!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Chelmsford Removals

I highly recommend Chelmsford Removals. They came out in person to assess how much stuff we had and the quote they gave us was the price we paid without any hidden extras. On the day, Terry, Rick, James and V Power were amazing. They turned up early and were so quick loading the vans, that we were able to spring clean our old house! Once we got into our new house, they soon had us unpacked and our furniture reassembled. Everyone was professional, friendly and efficient. Brilliant!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, really helpful in a tricky situation due to solicitors exchanging contracts half a day before completion. Nick, Luke and Miles did a great job loading and unloading. Absolutely no damage to anything. Highly recommend this company. Thank you all.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with the services of…

Very pleased with the services of Chelmsford removals - very smooth and professional. Mark, Wayne and Dan P collected everything and James and Jamie unloaded it all - they were all friendly, polite and efficient. All the people I spoke to at the Chelmsford office were also really helpful when I needed anything. Would definitely recommend them!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience all round - highly recommend

Michael, Dan L and Ben helped my wife and I move from east London down to Kent. They were great lads - I couldn’t believe how quickly they get our place packed up and how well they then reassembled at our new house. I would highly recommend them to anyone in the local area or beyond.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

We were genuinely thrilled with the…

We were genuinely thrilled with the service provided by Michael, Dan L, and Ben. The guys showed up Brighton early, and made excellent progress in guessing everything from a very packed flat into their vans, safely and securely. They were polite, professional, and friendly throughout. They genuinely went above and beyond to get assessed into our new home, and I wouldn’t hesitate to both use them again and recommend them to friends and family.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Complicated house move

I can’t praise the team of Michael, Terry and Mick enough. They were amazing with my move when it didn’t turn out as planned and they made every effort to help. They also came back to finish once all the problems were sorted. Always pleasant and punctual. They were an absolute lifesaver. Would recommend for any house move 100%

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service all round from James…

Excellent service all round from James N, James S, Mick and Dave. The guys arrived promptly on both days and were very efficient, professional and amenable throughout. Care was taken at all times. Everything was done in less time than we had anticipated. Thanks to them all for their hard work and helpfulness. They made our move into storage go very smoothly. We couldn’t recommend Chelmsford Removals, their office staff and the removals guys themselves any more highly.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Thank you to Michael, Dave, Terry & Mick for providing an excellent service. The team were professional, polite and helpful during our move.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Move to Rectory Road hawkwell!!

The guys moved us from our two houses to our new home together in hawkwell, turned up right on time and worked none stop until the the lorries were full , lifting some seriously heavy plant pots ! Really nice friendly hard workers , thanks to Terry,Andy & James ( woodham crew !) Dan j ,Connor & Nick ( shoebury crew) all getting stuck in at our new home , unpacking two 7.5 tonne lorries , these boys are grafters !!! Thx again lads !!! Jayne& Darren xx

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Our move to Beccles

Michael and Mick carried out our move from Hornchurch to Beccles.A great team who worked well together and completed the task with minimum fuss. Made an otherwise stressful day manageable. Thank you both.

March 4, 2026
Unprompted review

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