Chelmsford Removals Ltd Reviews 

314
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and efficient, often noting their helpfulness and positive attitude. Many highlight the seamless and stress-free moving process, appreciating the team's careful approach and excellent organization from start to finish. Reviewers frequently mention the meticulous packing, efficient handling of belongings, and prompt delivery, ensuring items arrived intact and well-arranged. People also commend the staff for going above and beyond, assisting with tasks like furniture reassembly and making the entire move much easier. This exceptional service leads many to highly recommend the company and express a strong desire to use their services again.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Service

Customers consistently note positive experiences with service, describing it as professional, efficient, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the care taken with... See more

User experience

Consumers find the user experience to be positive, with many describing it as a great and seamless experience... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers reporting items delivered filthy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An absolutely amazing experience we had today! The team were Bill, Michael, Richy and Luke and they were incredible! We set some pretty big challenges but nothing was too much trouble. They were pro... See more

Rated 5 out of 5 stars

Amazing service, really pleased with the whole process from beginning to end, survey, packing, removal etc. Everything was done very professionally and efficiently, and by super friendly guys. Would h... See more

Rated 5 out of 5 stars

I have just moved using Chelmsford removals, I was moving 2 homes into 1 over three days, the main move on day 1 was made so much easier with the guys sense of humour, knowing you are on a tight time... See more

Company replied

Rated 5 out of 5 stars

We had Nick, Mick, Andrew (Andy), Dave and Connor help us with our move in Chelmsford. They were very professional, polite and good fun, and they made our life so much easier - best money we’ve ever s... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Records Storage Facility
  4. Self-Storage Facility
  5. Storage Facility
  6. Transportation Service

About Chelmsford Removals Ltd

Written by the company

Chelmsford Removals is a professional house removal, business relocation specialist, and storage provider, servicing Chelmsford, surrounding areas and all of Essex.


Chelmsford Removals celebrated it's 15th birthday in 2022 and is the largest independently owned removal company in Essex and has moved approx 12,000 households.


It has it's own modern storage facility for furniture storage, self-storage and business archive. Flexible storage solutions are available to the public with no minimum, or maximum term, with the charge being weekly rather than monthly.


------------------------------------------------
ADDITIONAL SERVICES

Full Packing Service

Half Pack

Fragile Packing Service

Finishing Pack

Furniture disassembly and reassembly

Storage & Self-Storage Solutions
(also available to the public)

Sell Packing Materials to the public
------------------------------------------------

Chelmsford Removals has an experienced, professional team of loyal and friendly removal experts who can move your home, or your business, locally or nationally.


**************************************************** Customer Ratings

ReferenceLine - 9.8/10

Which? Trusted Trader - 4.9/5

Google Reviews - 4.8/5

Internet Rating - 4.9/5 - 400+ reviews


***************************************************
Call 01245 615610 to book your survey.

***************************************************


Chelmsford Removals will supply all boxes and packing materials and can move you from anywhere in Essex, to anywhere in the country, and beyond.


=================

  • Regulated by the British Association of Removers (BAR), and
    The Trading Standards Office.

  • Members of a Deposit Guarantee Scheme.
  • DO NOT charge for key waits.
  • Fully Insured.
  • Fully trained and uniformed staff.
  • All staff fully employed by the Company.
  • No casual or cash-in-hand removal staff.
  • All vehicles are sign written.

=================

EASY MOVE IN 4 STEPS

(1) Call the team and book in your FREE
     home survey, which takes 30 minutes.

(2) Be available on the date to show us
     your home and discuss requirements.

(3) Accept your no-obligation quote and
     confirm your moving date.

(4) Sit back and enjoy your moving
     experience.



=================
Start your moving experience the right way - call 01245 615610
=================

Contact info

4.9

Excellent

TrustScore 5 out of 5

314 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(314)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Chelmsford…

Excellent service from Chelmsford Removals, cannot praise them enough. Every part of the process was smooth and simple, friendly staff who worked flat out on moving day, no fuss just got everything done.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent company

From the moment I called to enquire about their service, to watching the van drive off with 3 of the nicest guys you could meet, I’ve had the best experience and recommend everyone to use Chelmsford Removals!

My removal team, Luke, James S and James N were friendly, professional, respectful and made me feel at ease whilst delivering the best customer service. They were also funny and brought good vibes to a sometimes stressful situation.

Thank you so much to everyone I’ve dealt with, if I’m ever mad enough to move again you’re only company I’d trust!

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Last Notice Office Furniture

We needed a short notice installation of office desks. The job had to be done quickly, on a Sunday, with 48 hours notice. Andy and Luke unboxed, built and moved into place 35 desks over 2 floors removing all the packaging. The customer starts work the next day in a perfect office environment, all thanks to Chelmsford Removals. Can’t fault them, thank you!

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

We called Chelmsford on a referral and…

We called Chelmsford on a referral and we're not disappointed, dropped off packaging materials a few weeks in advance for us to pack, attended at 8 in the morning sharp fully ready for the task ahead. The four guys (Mick, Mick, Josh and Steve G.) were polite, considerate and carried out the move with great professionalism, within 8 hours, we were moved with no real stress associated with moving home, but must point out, you need to ensure you pack and label all items to enable a smooth move. Floors were covered, doors protected, sofas completely covered and protected, so impressed, thank you all involved at Chelmsford (and East London) Removals.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Terry and Dan were professional

Terry and Dan were professional, efficient and tidy. I am very pleased with the whole process of moving me out of my house and storing my furniture. I like the idea of small containers already loaded on the lorry so I could separate my items into essentials so I can take out of storage earlier than the other two containers they are storing for me.
Definitely would recommend this company to friends, family and the public.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

An amazing experience

What an amazing experience. MICHAEL AND LUKE are the stars of the day, the quality and care of their job beyond and above my expectations and YES I WILL RECOMMEND CHELMSFORD REMOVALS as the most trustworthy company I ever used in my long experience of moves.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Super Service

Chelmsford Removals made our moving experience as easy as possible, we would never use any one else.
We were especially grateful to Luke and Andy, who were so helpful on moving in day, going above and beyond.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Chelmsford removals were excellent, from the office staff to our removal Guys. Nothing was too much bother. A big thank you to Dave, CW & JW. THE REPUTATION THAT CHELMSFORD REMOVALS HAVE GOT IS WELL DESERVED. 👏👏👏

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Mick and Dave were the ultimate…

Mick and Dave were the ultimate professionals from start to finish. Moved us from Essex to Devon. Expert packing and unloading. Courteous and obliging at every stage. Nothing broken and packed to a high standard. Thoroughly recommend this company. Superb!!

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Chelmsford Reviews!

I recently used Chelmsford Removals for my move into a new flat, and I couldn’t be happier with the service. Mick and Kenny were absolutely brilliant—friendly, efficient, and incredibly professional throughout the whole process. They handled everything with care and made what could have been a stressful day feel effortless.

Their attention to detail and willingness to go the extra mile really stood out, and I was impressed with how smoothly everything went from start to finish. If you’re looking for a reliable, hardworking, and friendly removals team, I highly recommend Chelmsford Removals. Thanks again to Mick and Kenny for making the move so easy!

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Dan and James moved me from South…

Dan and James moved me from South Woodham Ferrers to Danbury. They were very professional and courteous. This is the second time I have used Chelmsford Removals and have never had anything but excellent service. Nothing broken or damaged on either move. 10 out of 10 to both Dan and James.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Moving to Maldon

Terry and Dave packed up the house on Thursday then on Friday David, Mike and Conner joined up with the other 2.
The guys were very pleasant and careful with everything we actually had a good laugh.
I would highly recommend them. They were brilliant.
Ann

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

lovely guys ( Steve G and Dan J)

2 lovely guys ( Steve G and Dan J) moved me all the way from Chelmsford to Lincoln and were prepared to help with everything needed even given the exceptionally heavy solid oak and glass furniture I needed moved.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to use for your move

Great company to use for your house move! Well trained and polite employees, nothing is too much trouble for them, even working late on a cold, dark Jan evening! Also made sure everything was where we wanted it before they left. Go above and beyond what you expect from a removal firm.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Recently moved house and chose Chelmsford Removals / East London Removals. We had the full packing service and dismantling of an electric bed the day prior to the move also. The 2 men who came to pack were fantastic, took great care with our possessions and were very respectful! The move itself we had Josh, David and Matt who did an impeccable job, through a storm too. They were also very friendly and polite, nothing was too much for them, and they even put the electric bed back together where we wanted it. I would definitely recommend them!

January 24, 2025
Unprompted review
Chelmsford Removals Ltd logo

Reply from Chelmsford Removals Ltd

Thank you so much for your kind words and glowing review! We're delighted to hear that your experience with us was so positive.

Our team takes great pride in providing a professional and respectful service, so it’s wonderful to know the packing team took great care with your possessions. Josh, David, and Matt will be thrilled to hear your appreciation for their hard work, especially navigating through a storm to ensure everything went smoothly for you.

We’re so pleased that the reassembly of your electric bed and the overall service met your expectations. Thank you for trusting us with your move, and for recommending us.

Wishing you all the best in your new home!

Rated 5 out of 5 stars

Chelmsford Removals

Terry, James, Dan J, Mick, Dave and Luke made our move stress free - they were so helpful both ways moving out and in . Would definitely recommend!!!! Thank you guys x

January 21, 2025
Unprompted review
Chelmsford Removals Ltd logo

Reply from Chelmsford Removals Ltd

Thank you so much for your lovely feedback! We’re thrilled to hear that Terry, James, Dan J, Mick, Dave, and Luke made your move stress-free and enjoyable.

It’s great to know the team was helpful every step of the way, both moving out and settling into your new place. Your recommendation means so much to us, and we’ll be sure to pass on your kind words to the team—they’ll be delighted!

Rated 5 out of 5 stars

A seamless, stress free day!

Michael, Lee and Martyn made moving day totally stress free! They were quick and efficient but loaded and unloaded everything with care and attention. They dismantled and reassembled a tricky IKEA wardrobe, which I didn’t think was going to be possible. The sofa bed also had to be dismantled unexpectedly, but it was expertly done with no complaints. An excellent, professional team who made the moving experience seamless.

January 17, 2025
Unprompted review
Chelmsford Removals Ltd logo

Reply from Chelmsford Removals Ltd

Thank you for sharing your wonderful experience with us! It’s fantastic to hear that Michael, Lee, and Martyn helped make your moving day completely stress-free.

We’re so glad they impressed you with their efficiency, care, and problem-solving skills, especially with the tricky IKEA wardrobe and unexpected sofa bed dismantling. They’ll be delighted to know their efforts were appreciated.

Thank you for your kind words about the team’s professionalism and for trusting us with your move.

Rated 5 out of 5 stars

First Class Service

Luke, Nick and Daniel completed the removal of my three bed house on Friday January 10th 2025 to my new home 12 miles away.
Three really lovely, kind and hard working people. They took the stress out of the day. Things went very smoothly despite the sub zero temperatures.
Luke led the team. Everything was loaded with care and unloaded equally so. Luke asked where the furniture was to go. A switcheroo was needed at times and he was patient and so kind. The guys helped me figure out where to put things.
They were consummate professionals, clearly very experienced in logistics and providing a first rate customer experience.
I am so grateful to them and the company.
Thank you so much.
Chelmsford Removals were £300 cheaper than the first quote I obtained from another company.

January 10, 2025
Unprompted review
Chelmsford Removals Ltd logo

Reply from Chelmsford Removals Ltd

Thank you for taking the time to share your wonderful feedback! We’re so pleased to hear that Luke, Nick, and Daniel made your move such a smooth and stress-free experience, especially in sub-zero temperatures.

Luke and the team will be delighted to know their care, patience, and professionalism stood out to you. It’s great to hear they were able to assist with figuring out where everything should go and that their experience helped make the day easier for you.

We’re also glad to have provided great value alongside excellent service. Thank you for trusting us with your move and for your kind words about our company. Wishing you every happiness in your new home!

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