I bought a parasol through B&Q Marketplace and the experience has been dreadful. The order wasn't delivered when expected, and I had to chase B&Q twice just to get them to contact the sel... See more
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See what reviewers are saying
Wonderful set of patio furniture. Good quality - lovely smooth teak. Relatively easy to put together - and very solid once done. Looking forward to it lasting many years.
Fantastic Glass Table, amazing wooden stand. The delivery guys were great very helpful and they gave me a courtesy call before delivery. The Base of the Table & Glass Top was very well packaged and de... See more
Understandably there was a six week delivery period eventually; mainly because we ordered during the busiest time. Our real furniture was delivered safely and we’re happy with the quality of the teak... See more
Company details
Written by the company
Teak Garden Furniture, ceramic dining tables root dining tables rattan garden furniture manufacturer uk
Contact info
United Kingdom
- chelseahomeandleisureltd.co.uk
3.5
Average
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't waste your time/money
Don't be fooled by the nice pictures on the website, very poor quality, box was open and not new. "ceramic" dining table is in fact a glass table with a sticker on it. They refused to return it unless I paid £100 for courier so now I'm making a claim with the bank. Stay away and don't waste your time/money! They also never answer the phone so no customer service at all..
July 17, 2020
Unprompted review
Reply from chelsea home and leisure
Dear AHmed we are always here to help we contacted you on the phone and various emails and explain to you that we are always here to help kind regards Peter
Teak root coffee table
I purchased a Coffee Table from Chelsea Home and Leisure. They were good to deal with, very helpful and not pushy at all. The tempered glass top is mounted on a reclaimed teak root. Its well finished and looks amazing. Everyone who has seen it loves it. It was delivered on time by a crew that worked late to ensure I got it on time. I found the whole experience stress free and would use them again without hesitation.
February 7, 2020
Unprompted review
Reply from chelsea home and leisure
Thank you for your kind review if you need any further help don’t hesitate to contact one of the team
Regards Peter
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