The Little Removals Company Reviews 

211
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very reasonably priced. Turned up on time. Removals team were fantastic - friendly, quick, efficient. Wore shoe coverings. Took fantastic care of our belongings. Refunded us for the 15 minut... See more

Rated 5 out of 5 stars

Numerous moves over years, first time ever used removal company. From arranging with Karolina to loading and unloading by Jaime and Richard everything went like clockwork. Even re-stacked our ama... See more

Rated 5 out of 5 stars

What a breath of fresh air! Absolutely brilliant from start to finish. We needed a large photocopier moving from one place to another - 2 hour job. Date confirmed - picked up bang on time - very... See more

Rated 5 out of 5 stars

Hired these guys for an office move, 100+ big boxes of paperwork, filing cabinets, table and chairs, and large metal/wood plan cabinets. These guys, Jason, Ryan and Toby, couldn't do enough for us, t... See more

Company details

  1. Business Services

Information provided by various external sources

House & Office Removals/UK-EU-Nationwide Service/Storage and Shipping ... Cheltenham - 01242 650110 / Mob - 07553 481066


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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4.6

All reviews

(211)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Huge thank you to my moving team

Huge thank you to my moving team. They were all, admin and removals team, great, very supportive, helpful, efficient and patient when we had to wait for keys on arrival in Hampshire. Would highly recommend this company.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Would highly recommend.

I used the company to move my belongings from a storage unit in Gloucester to my new flat in Harrow. Sam and Toby were amazing; friendly, professional, efficient, took the extra care necessary with a couple antiques, and even put my divan bed together which I'd had delivered, but hadn't realised I'd not paid for assembly. They put it together in about 5 mins! Thanks guys!

July 14, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE - POOR SERVICE
This company provided the worst customer service and removal service. They were late, slow, disorganised and rude. The job was not fully completed and all furniture was left dismantled. We have found damaged items and missing items due to the disorganisation of how things were packed into the van.
The company then avoids answering the phone to help and quotes contracts to place blame on the customer.
We will not be recommending them.

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

Really good experience

I found LRC really good for my recent move. Communication from the office was clear and quick, and the quote was pretty competitive.

The team that did the removal on the day were great. They worked hard and fast, clearing out a two bedroom, third floor flat with no lift in little over an hour. At the other end it was the same story. They just got on with it. I was really impressed. Nothing got broken.

LRC helped make a stressful experience way easier and I'd definitely use them again.

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

The Little Removals Company was fantastic

The Little Removals Company was fantastic from start to finish. The ladies in the office were really helpful and the guys that helped us move on the day made the whole process smooth and direct. They really took the stress out of moving house. Would 100% recommend them as they are affordable and efficient.

June 13, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE. VERY BAD EXPERIENCE

We did an online quote and TLRC came out the cheapest. I wish I had read some of the other reviews first. The first load took over 3 hours to pack a Luton van with 3 people!! When it arrived my wife and family unpacked most things to speed them up. Even the storage company said they were very slow and lacked any urgency. The quote we got was nowhere near the final cost and we were charged an extra £340 over the top end of the quote. We duly complained and all we have back is a long email quoting terms and conditions and incorrect travel time etc. I would not use again under any circumstances and would rather do it myself. It took me and one other to move the entire contents to storage in under 8 hours yet took three of them over 10 hours. AVOID!!!

June 10, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Avoid at all costs!
Late arrival.
Promised 3 people 1 and a half turned up
Slow
Even me and 2 children had to help
Damaged furniture
Rude office staff
Didn’t finish till 11.30pm

Only saving grace were the chaps who did the move

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

Kean and Dec were absolutely…

Kean and Dec were absolutely delightful! From start to finish from booking to moving day, the Little Stroud Removals Company offers a seamless service leading to a stress free moving day! THANK YOU :)

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

I cannot praise these guys enough

I cannot praise these guys enough. They arrived when they said, worked hard and fast and the only time they even stopped was when changing over to one of the other vans we ordered and when I insisted they stop for a drink. They were polite, funny, friendly and this was despite the new property having a tricky access they did it all in the time quoted. Given how much we moved and getting it all done on the day this company was a godsend and I will recommend to anyone without any hesitation.

May 21, 2022
Unprompted review
Rated 5 out of 5 stars

The company was helpful and efficient

The company was helpful and professional in the run up to the move.
On the day the movers arrived on time and worked quickly and efficiently on both sides.
Nothing appears to be broken and everything ended up in the correct rooms.
Would use again.

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended...

We would definately recommend to others.. Karolina and the team looked after us until removals day and was very accommodating when our completion date changed. The removal team of five turned up bright and cheery on time with lots of banter between them and couldnt have been more helpful. They were so efficient and loaded our belongings with care..they were done in a couple of hours. When we arrived at the house with the key they had arranged all the garden furniture ready for us ..it wasnt just put in a pile on the patio..so impressed with them. They took the stress out of the day for us. 'Thank you' Mr & Mrs Parker

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant. Highly recommended!

Worked tirelessly all day. Always polite, helpful and professional. Made the move as stress free as possible. Would absolutely use again and cannot recommend enough!

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service!

Great service from the office team. The removal guys on the day worked very hard and nothing was too much trouble. They took care how they packed and unpacked the van, so all went to plan. Overall I was very impressed with everything, it made a stressful day so much easier!

January 21, 2022
Unprompted review
Rated 2 out of 5 stars

Poor service and poor with complaints

Arrived very late, estimation of time required to move done by client and then they blame you when they advise how much time is required and damaged items in transit as not secured properly. On complaint they then blame the client, ignore issues where at fault and lie to membership body. If you have a 1 bedroom place they might be ok if you are looking for something cheap, but they are "Little Removals" as only have 1 size of van and 2 people to do it, that's all you will get, then as long as they take.

December 12, 2021
Unprompted review

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