Chemist Warehouse Reviews 123

Created with AI, based on recent reviews

Considering 73 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with the customer service, frequently describing it as unprofessional, dismissive, and unhelpful. Customers often reported issues with staff attitudes, including rudeness and a lack of interest in assisting them, leading to wasted time and frustration. There were also frequent complaints about product-related problems, such as receiving incorrect items, faulty products, or misleading information about pricing and availability, with little to no resolution or refund offered. Conversely, a small portion of people felt satisfied with the service, highlighting instances of helpful and friendly staff who went above and beyond to assist them, particularly with prescriptions and product searches. Some customers also appreciated the convenience and product selection, finding the prices competitive for their needs.See more

Reviews shaping this summary

Regularly attend local Store. On purchase requested a small paper bag for 2 items (one over $20). Employee indicated I had a plastic bag and could use. . I advised more shopping to do & I wante... See more

Online order, took my money and postage cost. Then said only 1/4 was available and if i cancel id still have to pay postage. So took the 1/4. Then order click and collect from local store. Again... See more

I've used this store since it opened - so about ten years. Initially it was great, however in the last two years it is honestly very busy and quite hopeless. I guess you get what you pay for. For som... See more

Chemist warehouse Is very convenient and I haven't had issues with customer service. I also quite like their product selections. But the aesthetics are appalling. It looks like you're stepping back... See more