Cherwell. Reviews 

321
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and courteous staff, who are described as helpful, knowledgeable, and efficient throughout the entire process. Many people highlight the excellent service, from initial design and communication to punctual and tidy installation, ensuring a smooth experience. The quality of the products, including windows and doors, is frequently noted as superb, greatly enhancing homes. Reviewers are very pleased with the high-quality products and the exceptional installation work, often mentioning the attention to detail and efficiency. Consumers appreciate the company's commitment, with many expressing their satisfaction and intention to use the services again for future projects, indicating strong trust and repeat business.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the efficiency and professionalism of the... See more

Staff

Customers had positive experiences with staff, consistently describing them as professional, helpful, and... See more

Product

People report positive experiences with the product, highlighting its excellent quality and customizable... See more

Quality

Customers consistently note positive experiences with quality, highlighting excellent product quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can't fault CW. We were replacing a 44yr old internal sliding patio door that divided the lounge from the porch. The whole experience was seamless. Steve opened the showroom on a Saturday for us to v... See more

Company replied

Rated 5 out of 5 stars

They have a great showroom to look around, better than just looking though a book ( although they were available too). I was given the information I needed to make the right decisions. I was shown... See more

Company replied

Rated 5 out of 5 stars

CW have replaced our old French patio doors, removed waist high conservatory type wall and replaced with Origin French doors and floor to ceiling windows. Not the cheapest quote but professional appro... See more

Company replied

Rated 5 out of 5 stars

We have used Cherwell to supply all the fenestration in our new build project. Everyone we dealt with has been very professional and courteous. We were extremely lucky to have Harry as our main point... See more

Company replied


Company details

  1. Window Installation Service
  2. Door Shop
  3. Double Glazing Installer
  4. Window Supplier

Written by the company

Cherwell is a specialist supplier of premium windows, doors, and architectural glazing systems for discerning homeowners, architects, and developers across Oxfordshire, Warwickshire, Buckinghamshire, and the surrounding regions. With over three decades of experience, we’re known for combining deep technical expertise with a personalised, design-led approach. Whether you're building a modern new home, extending a period property, or undertaking a full-scale renovation, our team works closely with you to specify the right glazing system for your needs, not just what’s in stock. From high-performance alu-clad windows and ultra-slim aluminium sliding doors to timber and timber-alternative solutions, everything we recommend is tailored to suit your build, performance targets, and aesthetic preferences. We’re here to help you navigate complex decisions around U-values, compliance, sightlines, ventilation and more, without the jargon. Our showroom Banbury offers a relaxed, consultative space to explore full-size working displays, compare materials, and ask the questions that truly matter. No pressure, no hard sell. Just honest, considered guidance from people who care about getting it right. At Cherwell, we don’t sell glazing. We help design outcomes. That’s what makes us different, and why so many of our clients return, recommend, and review us. Allow Cherwell to help right from the planning stage with a free consultation. Visit https://cherwelluk.com for more details or call us on 01295 270938.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.6

All reviews

(321)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product and service was excellent

Product and service was excellent.

The Internom sliding doors are so beautiful, they have received very good comments for the chic style by friends and family

December 6, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Der Gaya,

The Internorm sliding doors you chose are chic and look great! Thank you for your custom. We're pleased everyone is commenting on them. Thank you for your review.

Kind Regards

Matt Smith
Cherwell Windows

Rated 4 out of 5 stars

Very hard workers

Very hard workers, obliging and friendly. I did have to call them back to correct something small. otherwise pleased.

December 4, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Kay Colyer

We appreciate your review and we're glad you were happy overall. We're sorry that you had to call us back but hopefully that has been rectified.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Great company and products

Great company and products, helpful and friendly staff. Professional from start to finish.

December 4, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mr & Mrs Wyatt,

Thank you for your review. We're pleased you like our products and are happy with your installation.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Excellent service

Excellent service.
So pleased with the new porch.Had loads of comments to how great it looks.

December 3, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Brian

We're glad you're happy with your new porch and how it looks.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Fantastic company to do business with

Fantastic company to do business with. Totally professional from beginning to end. Very pleased with end product.

December 3, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mrs Dean,

Thank you for your review and your note on our professionalism. We're glad you're happy with your end product.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

We are now the proud owners of a set of…

We are now the proud owners of a set of beautiful windows and a magnificent new front door. Workmanship is first class, particular praise for the fitters who were able to install the windows without a mark to the newly decorated rooms. You can't go wrong with Cherwell.

December 3, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mr & Mrs May,

We appreciate you taking the time to review us. Thank you for your kind words about our fitters, we train them to a high standard. We're happy that you're proud of your new windows and door.

Many thanks

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

REPLACEMENT DOOR & WIDOW

Cherwell Windows were most helpful understanding our needs to have a replacement door and window installed with a degree of urgency as we were planing to move. . The process from start to finish was excellent and we strongly recommend the company's ability to provide first class service.

November 29, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mr Peace,

Thank you for your review. We are pleased we were able to help you within your time frame and you like your window and door.

Kind Regards

Matt Smith
Cherwell Windows

Rated 4 out of 5 stars

good service

November 27, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Martin McBride

Thank you for your review.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Cherwell Windows are the best

We are very pleased with windows and doors and the fitters no complaints at all,in fact our friends from Chacombe had Cherwell to do a front porch after we said.

November 26, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mr & Mrs Canning

Thank you for your review and the recommendation. We're pleased you're happy with your windows and doors.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Great experience from showroom to installation

Great experience from showroom visit to installation. Fantastic quality windows (Evolution Storm 2). Brilliant customer service throughout the process. Thanks

November 26, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Cleggy

Thank you for your review, we appreciate you taking the time to write it.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Excellence in everything

We had bay windows installed and the service was excellent.Very prompt. We were kept informed at every stage of the process. The workmen were very clean, tidy and polite and did a wonderful job. The quality of the workmanship and of the windows is superb. I would have no hesitation in recommending this company.

November 26, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mr& Mrs Connaughton,

Thank you for your kind review and recommendation, we really do appreciate it. We hope you are enjoying your bay windows.

Kind Regards

Matt Smith
Cherwell Windows

Rated 4 out of 5 stars

Windows look great.

Windows look great but have had a problem with one window with silicone seal around frame after only 2 months.

September 13, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mrs Moore

Sorry to hear you are having issues with one of your windows. Hopefully the service call should resolve any issues. We're pleased you're happy with your windows overall.

Kind regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Great windows

Great windows. All put in well and very happy.

September 12, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Elizabeth,

We're glad you're happy with your new windows. Thank you for your review.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Friendly

Friendly, polite and helpful staff.

September 12, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Hi Caroline

Thank you for your review. We're glad you're happy with your experience.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Excellent service

Excellent service. Surveyor visited and the quote was competitive. Fitters arrived on time and kept the site clean and tidy and made sure that they left the site clean and tidy. Well pleased with the result.

September 6, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mr Wadsworth

We strive to provide an excellent service for all our customers, so we're pleased you felt you received it.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Absolutely beautiful door...

I found Cherwell to be extremely professional. The order process is thorough and there is no room for doubt or confusion. The installers were fab, really polite and diligent. Our door (wooden one) looks absolutely terrific. When you close it, you know you've closed it. I would not hesitate to recommend them.

July 30, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mrs Jerome Ball,

We appreciate your feedback and we're glad you'd happily recommend us. Your door looks great.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Excellent workmen

Excellent workmen. Really knowledgeable. Pleasant. Did work quickly. We are really pleased

June 29, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Jacqueline,

We're glad you're pleased with your installation.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

Cherwell Windows - bifold door - fantastic service

Cherwell Windows supplied and fitted a bifold door for us and their service was exceptionally good. They were extremely quick, we were informed at every step of the way and all of the staff were very pleasant. The doors are fantastic too. An all round fantastic service and I would not hesitate to recommend them to anyone.

June 29, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mr & Mrs Sheers

Thank you for your kind review. We were pleased with the installation of your bifold door and appreciate your recommendation.

Kind Regards

Matt Smith
Cherwell Windows

Rated 5 out of 5 stars

First class

First class . From sales to the fitting a fantastic job and product
B. Price

June 22, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Mr & Mrs Price

Thank you for your review. We're glad you're pleased with everything.

Kind Regards

Matt Smith
Cherwell Windows

Rated 4 out of 5 stars

Three new windows

The installers arrived in good time, were always courteous and efficient in their work. The installation was done to a good standard although the window fittings were still slightly loose after they had left and I had to tighten them myself. There was quite a bit of mess involved with re-plastering, re-rendering and re-pebble-dashing the window surrounds and the area outside wasn't cleaned up quite satisfactorily. Also the clean-up inside - vacuuming and so on - was not exceptional. The condition of the vacuum-cleaner was blamed! The windows themselves have met my expectation.

June 18, 2018
Unprompted review
Cherwell. logo

Reply from Cherwell.

Dear Janet

Thank you for your feedback. We did pass your comments onto our fitters to remind them of the standard we expect them to meet. Our apologies that these weren't met. We are pleased you were happy with the overall quality of our windows and the installation.

Kind Regards

Matt Smith
Cherwell Windows

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