Chestertons Reviews 3,008

My partner and I got the super professional advices and supports from Tsion Teswfay and Danielle Lisbon, with every prompt follow-up and responses during the holiday season. Thank you so much!

My partner and I really appreciate the professional and prompt facilitation and support from Danielle Lisbon and Tsion Tesefay!

Risida Geeganage has been an excellent Property Manager to work with at Chestertons. Risida addresses any problems promptly and clearly explains what the possible solutions are. Her attention to detail has been exceptional. Risida is a real asset to Chestertons.

Years or reliability

Property Management has been excellent, with Risida as the property manager. Risida is always friendly, professional, and easy to communicate with. Responses are timely, and any questions or issues are handled quickly and efficiently. Overall, Risida’s responsive service and clear communication make the experience smooth and very positive.

Chestertons have rented our property for the last 20-30years.But over the last 3-4 years the service has been far from satisfactory. In fact I was looking out to
change the agents when Risida Geeganage took over the management of the property. Since then the management has been excellent. I hope it remains so.

Risida manages my apartments at Chestertons currently. She is incredibly efficient, friendly and brilliant at giving me advice on issues relating the property and the tenants. She’s clearly very capable and hope she will stay as the property manager for my apartments for a very long time.

We have found the whole process of renting through Chestertons very easy. The customer service and follow ups from the property manager Risida Geeganage have made the whole process very easy and we look forward to working with her in 2026!

My experience this year with Chesterton's property management service for our property in Brentford has been excellent thanks to our account manager Risida Geeganage. She has at all times been proactive, reliable and solutions focussed. She has been a pleasure to work with and is a credit to Chesterton's.

Risida Geeganage is the best !
In what is a very difficult business trying to please all people at all times Risida is a true professional with great caring and understanding of the wants and needs of both the tenant and myself as the property owner
She is a delightful lady to work with and i look forward to having my property's managed by her for many more years . Donald Reedman

Our Property Manager Risida Geeganage has been excellent this year. She is proactive, efficient and unfailingly pleasant, and her judgement on how best to manage our property has been first class. Many thanks and we will definitely be staying with Chestertons in 2026. Merry Xmas

We had a transition from the previous letting agent over to Chestertons - and they have always been freindly, happy to help, and quick to respond. Thanks especially to Risida Geeganage (our property manager). We have not had to use the team much, but when we have they have always made sure they get to the bottom of the issue and keep us updated.

I found Chestertons a very reliable firm. They are managing my property with high professionality in a difficult context. I would especially mention the skills of Ms Risida Geeganage who is taking care of her job with patience, kindness and effectiveness.

I really want to thank Matthew Russell and Abigail O”Reilly who are exceptional staff members. Their care, competence and skills saved my sanity. Previous agents simply did not action any requests. Please request their assistance and I hope they are recognised and rewarded by management. Wishing you both much deserved success, ‘Thank you Matthew and Abigail.

Jasmin is such a breath of fresh air, so quick to respond, attentive and extremely knowledgeable. I couldn’t ask for a better Property Manager

We recently moved house to a new property which is managed by Chestertons, and our property manager is Sarah Doyle.

Unfortunately, we have encountered quite a few issues when we moved in, and Sarah has been incredibly helpful in sorting things out. It’s almost a miracle in today’s times to find someone who is genuinely helpful and responds instantly. In an environment where many people tend to delay or avoid dealing with issues, Sarah is refreshingly efficient and proactive.

She consistently goes above and beyond to help resolve the issues we need to sort out and is always willing to assist, even outside of her working hours. Her support has made settling into our flat a much smoother and far less stressful experience.

Sarah is always friendly, professional and clearly very experienced in her role. Communication is excellent, and we always feel reassured that any issues are being handled properly and promptly.

She is truly fantastic, and Chestertons (and us) are extremely lucky to have her. We feel very fortunate to have Sarah as our property manager and would highly recommend her.

Just renewed a lease with my tenants for a flat managed by Chestertons. A fuss-free process with Sharn Murray-Aguilar and then completed the paperwork with Tsion Tesefay - also hassle-free.

Niema and Kerri-Ann are a great team... always responsive and the advice is to the point. Highly recommend them both.

This was a complicated situation which started with a simple query about how to turn on the central heating and ended with the whole system being replaced with electric radiators as the true state of the gas central heating became clear. In the interim the lack of heating led to a mould problem, all satisfactorily resolved in the end. The Chestertons people managing the property kept channels of communication between myself and the tenant and contractors open, and amicable, at all times and saw what could have been a really difficult situation through to a satisfactory conclusion.