I wish I had looked at Trust Pilot before making a purchase via facebook link. I was also swept in by great pictures and a UK based company with delivery in a week. Not the case as delivery was over 3... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ms Mitchell
Do not buy from this company
Total rubbish ! They need closing down ! Taking peoples money no london address to return to only China Tipical ! Everyone needs to do a bank recall for their money for bad quality products ….
Do not buy it’s a con
Do not buy it’s a con. Oder never came just lots of emails. Fraud dispute opened
I order a dress for my daughter
I order a dress for my daughter. The item arrives and is not wearable. The fabric is 100% Polyester, which is not what is advertised. The seams are loose and dangling , the zip chunky and exposed which will probably brake the skin If worn. And is has got no inners which means is see-through.
The company trades as an uk company but the returns (which we have to pay for) go to CHINA, the customer phone number no-one answers is in PORTUGAL and the company's address is in BRASIL!!!
Total scamers !!!
Do not buy from this company
Do not buy from this company, they are Chinese con merchants.
Returns you have to pay for the shipping back to China.
Please read this before you buy
Shocking - Do not buy from here!!!
Absolutely awful, bought 2 dresses that look nothing like what I ordered tried to return to china as others have said and now my items are stuck in customs and I’m out of the 30 day window and £70 down. Scammed good and proper - so annoying!!
DO NOT ORDER!
this is a scam website do NOT order, has been nearly 3 weeks and i have not received my item, i don’t know if i ever will and if i do i am expecting a cheap quality item which i wont be able to return after reading reviews.
Same as everyone else
Same as everyone else - cannot return and they ignore you when you do not accept their 15 % offer
DONT BUY FROM HERE
Purchase coat size larger
Purchase coat size larger, BUT it was way too small. Emailed to ask for return. They asked for a video to prove this. I emailed back refusing. Then took 5 more emails over several weeks to organise return. Then I had to track it to China. Has just cost me another £23. So I should get £44.95 back less the £23 postage return. Do not use this company. Poor quality and a joke.
Do not use this company
Do not use this company. They are horrific. Order 2 weeks late. Goods, 2 Kaftans, absolutely appalling, nothing like the photos on the webpage. Now I have to try and get my money back.
SCAM
SCAM.
SELL RUBBISH FROM CHINA.
NOT LONDON.
THEY EXPECT YOU TO PAY POSTAGE FOR RETURNING TO CHINA!
THAT SOMETHING MAINLAND THAT THAT DOES NOT RESEMBLE WHAT YOU ORDERED.
DO NOT USE total scam how can you let…
DO NOT USE total scam how can you let these companies trade on Facebook! Nothing like as described or photographed on website.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. The website is a scam. Cheap, shoddy item delivered and fabric not linen as described. Company offers free returns (purporting to be London based), but in fact you are required to return item to China at your expense. Companies like this (and they are numerous) appear to be completely unregulated/unmonitored and do not adhere to UK consumer legislation
DON'T EVER ORDER FROM HERE
DON'T EVER ORDER FROM HERE! I reached out to them requesting a refund due to the poor quality of the items i received - which looked nothing like what was advertised. When I mentioned i wanted a full refund and was willing to return the item, they stopped responding and blocked my email. I basically lost $126.
Is a Scam
Is a Scam
Chinese website and quality
Can’t return item
They offered 15% refund
Very disappointed
Do not get those princess dresses they…
Do not get those princess dresses they look nothing like the advert!! Very dissatisfied and disappointed
Corset dress
Corset dress. Completely uneven. It wasn’t until I was at a wedding that I realized how uneven the dress fit on me. One of the straps was digging into my skin, while on the other side the cup was extremely loose. I kept adjusting but there was nothing I could do to make it even. Then halfway through the wedding the strap that was doing all the heavy lifting’s (because of the uneven mess) plastic ring snapped. I had to break the other side and tie the strings in the back like a halter to make it work. The dress was still unbelievably uneven.
I checked to see if I was crazy, and lo and behold, the dress is stitched completely uneven. I looked at the unworn dress and it’s the same exact thing. These dresses are paper thin, fall apart in seconds, and are built horribly.
I let them know, but obviously they know their product quality is terrible and they refused to give me a return as it was outside the 30 day window. I should have known better but oh well. They also didn’t let me upload my review to their website and delete every comment I put on their social media.
Ordered items never arrived; No response
The first time I ordered (summer corset dress) the items were exactly what I wanted! BUT THEN ... I ordered a second time at the beginning of January and still have not received my items. I've emailed their help service four times. No response. At this point, I think the company has gone under and we're out the money if we ordered. So don't order now!
Biggest scam!
This is the biggest scam! I made a purchase 2 dresses of those. The quality, fabric and size is NOTHING like what is advertised… nothing like those models. It’s baggie, saggy and quality of fabric and cut is awful!!! what a huge disrespect of consumer!!! literally a scam
This is the worst service and clothing…
This is the worst service and clothing rip off! They are offering me 45% back and said instead they could send me new items. Are you kidding? I’m reporting them as scam on FB and IG!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








