Chickenstoyourdoor Reviews 

201
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hi Matt, I received my 4 silkie hens on Friday and just wanted to say how super happy I am. They are in great condition, communication has been great & loved the extra bits in the bag. The gentle... See more

Rated 5 out of 5 stars

A year on from the easy delivery pickup point your 10 lovely chickens are thriving - you produce the best in each variety you sent me. Your follow up emails and advice very professional and helpful... See more

Rated 5 out of 5 stars

What a great little company 😍 We've had two orders from Chickens to Your Door that we collected ourselves from helpful Libby. The birds were and are in fantastic health, real beauties. It's fabulous... See more

Rated 5 out of 5 stars

Just received 4 new beautiful hens to replace those ravaged by a visit from Mr Fox. As always, excellent service from beginning to end, whole process faultless. Hazel,Hesther Hattie and Hermione ar... See more

Company details

  1. Livestock Breeder
  2. Livestock Producer
  3. Pet Store
  4. Pet Supply Store

Written by the company

We literally deliver Chickens To Your Door! We supply point of lay, comprehensively vaccinated hens to back garden keepers across the UK. We have a wide variety including bantams, large pure breeds and hybrids. CTYD is an amalgamation of TWO West Country poultry businesses. Together we have over 25 years experience in rearing and supporting chicken keepers face to face and over the phone. Our knowledge and insight is second to none, this combined with our excellent quality, healthy hens makes us the obvious choice. Helpful, caring advice is just a call away, 7 days a week. Beginners and experienced keepers are both warmly welcomed. We are committed to getting it right EVERY time and making sure we do our bit to make your chicken keeping dreams become a reality.


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(201)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company all round

Great company from the point of ordering to the collection of my two girls at pick up point.the chickens are lovely and have settled in well. Also helpful friendly emails with tips and advice for the chickens. I can’t recommend this company highly enough.

July 26, 2023
Rated 5 out of 5 stars

Exceptional product and service.

Can I just start by saying your service and product as well as the follow up check ins are incredible!

The two hens we bought from you were a Speckledy and a Rhode Rock. They are beautiful and their quality and condition is exceptional.

Shopping on your site for chickens is a dangerous new hobby of mine, although I don’t think my wife will let me get any more.

We used to have ex battery hens but they have sadly all passed away. We have had a go at hatching our own flock of Cream Crested Legbars and Black and Blue Orpington’s (beautifully fluffy chooks!).

Our flock now consists of 3 Cream Crested Legbars and one Blue Orpington and two White Call Ducks.

Dotty and Bonnie, as we’ve called them are settling in nicely, keeping clear of the others for a bit but all snuggling up together at night. I’ve caught them having a dirt bath so I would say they are settling in ok and are happy in their new home.

I can’t recommend your company and service highly enough.

I’ll be back for more chickens from you one day.

July 26, 2023
Rated 4 out of 5 stars

Point of lay chicks - that explains it then.

The three point of lay chickens we picked up are great and looking really healthy - all advice given helpful.
Only downer we had to pay £10 to pick them up - that was for one cardboard box !

July 27, 2023
Chickenstoyourdoor logo

Reply from Chickenstoyourdoor

Dear Ed, so glad you like your hens. The £10 charge is not just for the box but for the cost of the van and driver to move them from Devon. We had to hold onto your hens for an extra 12 days to accommodate your holiday including food water and bedding and NO charge was made for this x

Rated 5 out of 5 stars

Excellent, would definitely use again.

Excellent, healthy chickens, arrived at collection point on time, no problems, settled in at home very quickly.
Great communication throughout. Very happy with my new girls, would certainly use Chickenstoyourdoor again.

July 26, 2023
Rated 5 out of 5 stars

Libby was really helpful

Libby was really helpful. Friendly and accessible in answering my queries. The chickens arrived in very good order and all arrangements worked as she described.

July 28, 2023
Rated 5 out of 5 stars

Fabulous Hens

The whole process from ordering to collecting the chickens was great. Lots of emails sent before the collection date and very useful information provided throughout. The collection went smoothly and was well organised. I placed two separate orders which Libby kindly linked so the chickens could be together. They are lovely little hens. The welcome pack was useful too. Thank you.

July 27, 2023
Rated 3 out of 5 stars

Lovely service awful pick up

Chickens to your door was a bit of an odd one for me. I’ve had my current chickens for 5 years and decided to get a couple of new girls. I do a lot of farm work and see varying conditions of birds and I must say these are lovely obviously a little thin from transport and very shy of my girls but that was to be expected! Altogether beautiful girls.
The reason for my number of stars however was the awful condition of the place I picked them up from. I tried to contact this woman (Langdon layers) to purchase from as she was local. After a month of nothing I used chickens to your door. Im so glad I didn’t use her. She was so rude and her chickens were in a terrible living area and I went away feeling quite sad really!

July 26, 2023
Chickenstoyourdoor logo

Reply from Chickenstoyourdoor

Dear Lyddia, Thank you for ordering your latest hens from us. Your new birds are only 16 weeks of age and probably seem rather gangly compared to your existing flock. Rest assured they are the correct size for their age. We're sorry that things were not as you'd hoped at your collection point. Alice always houses her birds in a spacious stone barn that is clean and well-appointed, so we were rather surprised by your comment. We have tried to call you to discuss this further but have been unable to get hold of you as yet. We hope your new girls bring you lots of happiness and that you continue to order from us in the future x

Rated 5 out of 5 stars

Making chicken friend dreams come true

Libby and the team are amazing, and always have time to keep you up to date and if you have any questions. The quality of the chickens are excellent and they are beautifully picked and always arrive healthy and happy. I highly reccomend Chickens to Your Door; this has been my second batch of girls and I am completely in love. Thank you to Libby and the team for making my Easter egger chicken dreams come true. Highly reccomend and the aftercare support is equally amazing. The new girls have merged into our original ones also from CTYD perfectly. Thank you ❤️

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Happy healthy birds

My chickens were all ready and waiting for me to collect. They are healthy and content. Chickens to your door have been great. Great communication and after sales help if needed. I will be back for my next hens.

July 26, 2023
Rated 2 out of 5 stars

Poor communication

We didn’t receive an email to tell us that the pick up day had changed so had a wasted journey and had to return two days later. We also didn’t receive any travel directions and the pick up point was in a very remote rural location at the end of a rutted country lane. So rather a disappointing experience. The hens are beautiful though and in excellent health and condition.

July 26, 2023
Chickenstoyourdoor logo

Reply from Chickenstoyourdoor

Dear Rosie, We're sorry the date had to change but an email was sent on 8th July, 20th and 27th but none were shown as read. These emails contained not only the new date but also extensive directions. The pick-up point is remote due it being located at a farm at the end of a farm track. We're delighted to hear that you are pleased with the condition and quality of the birds x

Rated 5 out of 5 stars

Good alternative way to buy chickens

Easy to use website to choose chickens. Communication good. Collected chickens in sturdy box, they travelled well and came with good instructions for their care. Girls settled in well and are super chickens - in great shape.
Good way to buy chickens if you can't find what you want locally.

July 26, 2023
Rated 5 out of 5 stars

Quality chickens combined with great service and aftercare

This was my first experience of purchasing chickens online. I bought two to add to my existing small flock. Libby and her team were excellent and communicating and even though the pick up point changed I still had lots of notice. The hens themselves arrived 6 days ago - they aren't at point of lay yet and are being bullied by the others as expected. Libby has given great advice in terms of introducing them at night when they are tired and then separating them to begin with. Both my newbies have got diarrhea which Im putting down to the stress of being bullied by the others. I hope it clears soon.

July 26, 2023
Rated 5 out of 5 stars

5 star

Good helpful communication in the lead up to the arrival of my new chickens. Well organised pick up. 4 beautiful, healthy birds that have settled well. Nice to have follow up emails after their arrival too. Would definitely use again.

July 26, 2023
Rated 5 out of 5 stars

Trusted Company

Beautiful, healthy hens from a trusted company with the personal touch and great 'after service' if you have any queries at all. Thank you!

July 26, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look