Very fast response to an issue with their website, with an equally fast resolution. Wide selection of products at reasonable prices. Ordered multiple times and all products received as expected with f... See more
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Order placed, accepted and apparently sent. No tracking number provided. Email contained a link supposed to take you through to order info and tracking but it did not work and item not received. Conta... See more
Order YUBDIAPPP placed and paid 7 July, nothing received. Contacted them 3 times without a response
I’ve used Chillicult about six times now, it’s my go-to chilli supplier. Mr Naga is my addiction, and it’s at a good price, plus Pran Naga Pickle is amazingly hot. Never had a bad experience. I would... See more
Company details
Written by the company
Online Hot Sauce Retailer
Contact info
Amersham, United Kingdom
- 07824495150
- tech@chillicult.co.uk
- chillicult.co.uk
2.7
Poor
92 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very poor communication
Took several days to acknowledge order and payment. No means of tracking order, no notice of order being dispatched. Only good thing was that it was well wrapped.
August 18, 2022
Great products, quick service
Products were great and arrived quickly. Communication was also great. Only slight caveat is I struggled at checkout, the PayPal option didn’t seem to work.
September 2, 2022
Spot on,good stuff
August 29, 2022
They take your money and don't send goods!!
Bought from Chillicult and had to chase them for my order, because I hadn't received anything after 10 days. Alex from Chillicult said they would look into it, but never came back with an update. I continued to chase, but my emails were ignored! 4 days later and then only part of the order showed up!! Funny that?... I then spent another couple of weeks emailing them for my money back. After some back and forth Matza said they had processed a refund. I waited for it to arrive, but low and behold it never showed up because they never sent it!!! I chased it up with them and they continued to ignore my emails. In the end I had to get the bank involved in order to get my money back!! 2 months of aggravation from this mob! I've never had to get the bank involved to get my money back from any online purchase made ever! Highly disappointing and frustrating. Don't be tempted by their cheaper prices, because the lack in service and the possibility of losing your money to them is real. Avoid like the plague!!!
August 17, 2022
Unprompted review
I really appreciate these guys
I really appreciate these guys, always bringing ww flavours and products to the table, wont go anywhere else.
August 4, 2022
Not received my order
Not received my order. Three weeks after ordering. Have tried to email the company but have had no response. Took my money and was told that I would receive my order in 2 to 3 working days.
They claim to be a British company but I don’t think this is true.
June 18, 2022
Unprompted review
Order not received despite chasing by…
Order not received despite chasing by email and phone - very disappointed! Won't ever use again!
June 16, 2022
Unprompted review
excellent with loads of different…
excellent with loads of different american hot sauce even tapatio, yummy
April 28, 2022
Unprompted review
Top service and fantastic product 👌
February 6, 2022
A great source for Chilli Heads.
I’d definitely use Chillicult again. Delivery was quick and my hot sauces were well packed in recycled packaging. Prices were very competitive and shipping prices were very reasonable. Highly recommended.
January 17, 2022
I ordered at an awkward time
I ordered at an awkward time, New Year ! But I received both products I had ordered in good time, considering. I am very pleased with both, as they are as described, and though slightly different in application, are both excellent products at a good price ! Thank you.
January 9, 2022
Good service
December 26, 2021
Top quality and great service!
Great company for all your spicey fiery needs.one item arrived damaged and they addressed the issue quickly and professionally...I would recommend to anybody who is a fan of chilli/spice and their customer service has been second to none!!!
December 17, 2021
My best chilli souce here.always…
My best chilli souce here.always delivered on time .
Thank you CHILLICULT
December 11, 2021
Unprompted review
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