Chilterndoors Reviews 285

Shockingly bad - been waiting since July for my door to be repaired, no one calls you back despite reassurances on the rare occassion they actually answer the phone, no response to emails either - happy to take my money though - 5 months and still waiting for repair !
I have tried to respond to the comment left below and the email address doesnt work for me !! I have been emailing Lui and also info@ as shown on your website please check and ive also spoken twice to Lui with false promises made and "Angie" in the office on the rare occasion the phone gets answered who always says she is going to call back and doesnt !

Lui was amazing from start to finish, very good customer service 10/10. My door was fitted within 3 weeks and just in time for Christmas. Amazing quality composite front door just what I wanted. Thanks You so much Lui/ Chiltern doors.

I wanted a door fitted before Christmas and so went shopping around. I came across Chiltern Doors and called and spoke with Mr Lui Field who immediately said he could do this and asked what type of door I wanted. He came to do the measurements within an hour and I had my door fitted. Excellant customer service from start to finish.

Lui and this team (Ollie & Darren) transformed the front and back of my house! I now have beautiful french back doors and a gorgeous pink front door! It really is a showstopper!!!

Lui, Ollie and Darren were extremely professional and efficient. Lui provided exceptional knowledge about the style and quality of doors, helping me select the right ones for my house.

Fitting was quick and on schedule. They were respectful with my property, focused on the job and cleaned up before leaving.

I have recommended Chiltern doors to my friends and family and will use them again when I need to. Thank you so much.

I visited the showroom based on my neighbour's recommendation. Heidi and Paul were both excellent - extremely helpful and knowledgeable. I also felt they were very genuine. I'd particularly like to thank the two chaps that fitted my front door - they had to remove the original Victorian doorframe and spend considerable time "making good". They worked until 8pm on a Friday without stopping (or complaining!). Really pleased with my Palladio door - high quality, looks fantastic and in keeping with my period property.

Chiltern Doors supplied and fitted a new composite front door. Right from the start all at Chiltern were extremely helpful and the door looks great. Would definitely recommend and such nice people to deal with!

We had a roof lantern installed by another company, it was dodgy and let water in. We found chiltern doors they have replaced it with a brand new one. Their price was cheaper than the first lantern we ordered and much better quality. Very good quality and will use these guys again

Very impressed with my new door and patio sliding door. Fair price and good workmanship

Atom is a very polite gentleman that made the process of changing my garden doors and windows very smooth and easy. Extremely happy with the service and would highly recommend

I recently had my front door and back windows fitted by Atom, and I’m really happy with the results. The installation is excellent, and the whole process was handled smoothly from start to finish. The team was responsive, friendly, and professional, and the fitters did a great job with the installation. Highly recommend!

From the initial consultation with Aftab, I was at ease in his approach, his manner and his genuine honesty. I had 3 or 4 quotes, this wasn't the cheapest (or most expensive) but I was assured by the 'no pressure / no gimmick' approach. Windows ordered (rear of property, so 6 windows and a bi-fold door). Give a lead time of 4 to 6 weeks, but just after 4 weeks, was advised window would be ready and agreed an installation date. Fitters (Alex and his apprentice) turned up and worked efficiently, very tidy and to a high standard. Fitted 4 windows on day 1 (3 upstairs window and 1 downstairs). Day 2 fitted the bi fold door and other windows. There were some issues (cracked glass on one bi-fold pane and incorrect windows supplied for 2 of the windows) BUT down to the suppliers rather than Chiltern. Handled with care, efficiently, left the house secure and returned, as promised and rectified the issues. So I know issues can arise but it is how they are dealt with and the speed of these that reassured me and why I have given the rating of 5 stars. I would definitely recommend and will use again in the future. They also do garage doors, soffits / guttering etc, which is the next planned works and will get Chiltern in to quote.

Service is very efficient and workers are friendly and polite. Have been very thorough, When job was done made sure we were satisfied with the work before leaving.

Very happy with my new front door and back door. So glad I went with chiltern doors! Amazing from start to finish. Thank you so much defiantly recommend! :)

Great service from start to finish. Took a little longer than expected but turned out right in the end. Highly recommended.

Excellent customer service, honest and reliable, good quality windows and doors

This company is very professional and thorough. Their technicians' skill set is second to none. I am extremely impressed with my doors and windows. I should add that amounts to every door and window...a total of 17 units have been replaced in my 4 bedroomed house, and with a very competitive price.

Had my patio double doors replaced.
They did a good job. There was a slight concern about the measurements but Haris solved it smoothly

Seen some fellas fiting windows and doors on a full house in Wolverhampton. Looked a really neat job. I develop houses and know the difference between rough work and excellent work. They came around to quote the next day and gave a price that day which was reasonable. Harris said he could fit with in two weeks. He kept to his word and windows and a back door was fitted about 2 and a half weeks later. Honestly I live 2 hours away and needed someone I could trust and I have to say I was very pleased with the quality of the finish. We have old render around the frames and not one crumb was damaged. Excellent work ! Thanks 10/10

Had a small issue with one of my front door side panels. Atom was great at replying to my emails rapidly & made sure the warranty department were made aware. Next thing I knew a replacement was delivered- again rapidly and this was much appreciated. Excellent service!!

Absolutely amazing work, we’ve had all new windows and front door fitted. Love the craftsmanship and the quality of fit.
Atom gave us a wide range to choose from.