Chilterndoors Reviews 285

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of the products, particularly doors and windows, which many describe as transformative for their homes. People frequently highlight the staff's professionalism, knowledge, and efficiency, noting their respectful approach to property and meticulous clean-up after installation. The installation process is often described as smooth and on schedule, with many consumers expressing satisfaction with the final results and the overall experience. However, some people were dissatisfied with the waiting time for repairs, with one customer reporting a five-month wait.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the professional and efficient... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers are impressed with the... See more

Quality

Reviewers highlight positive aspects of quality. Customers are consistently pleased with the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We left the showroom feeling very impressed. Chiltern has an impressive stock of different window and door options, including the new Omnio windows which we loved the look of. Lui is very knowledgeabl... See more

Company replied

Rated 5 out of 5 stars

I’m really pleased with the work carried out on my windows and sill replacement. The team were hardworking, fast-paced, and very respectful of my home. They kept everything clean, removed all rubbish,... See more

Rated 5 out of 5 stars

I wanted a door fitted before Christmas and so went shopping around. I came across Chiltern Doors and called and spoke with Mr Lui Field who immediately said he could do this and asked what type of d... See more

Rated 5 out of 5 stars

This company is very professional and thorough. Their technicians' skill set is second to none. I am extremely impressed with my doors and windows. I should add that amounts to every door and window..... See more


Company details

  1. Door Supplier

Written by the company

We are a local family run Doors and Window business. We specialize in Composite, Upvc, Aluminum doors, Windows and Roller garage doors. We offer many payment options including interest free credit. We pride ourselves on great quality and a massive Range to choose from.


Contact info

4.8

Excellent

TrustScore 5 out of 5

285 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, Haris came over and spent time showing us the doors and colour selections. Really happy with the tradesman who also fitted the door as he continued to do the best job regardless of the weather conditions. Haris was amazing and informed us of all the info we needed. Highly recommend Chiltern doors Birmingham.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

100% Satisfaction of our Expectations !!

Great experience from start to finish. From the initial consultation to the final fitting of our new Front Door we had complete confidence with the professionalism of the Chilterndoors Team, and we wouldn’t hesitate in recommending them and their range of products.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great service! Amazing Quality! & Competitively Priced!

We would highly recommend the service we have recently received from Lui and his team at Chiltern Doors. From the initial call, selecting a door to the final installation it was a pleasure dealing with his team.

Our new Palladio Door looks amazing, which has a presence with its sophisticated red finish. The rebate in the door that prevents any airflow coming in has made a significant difference, making the temperature in our hall much warmer.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

I have my doors and windows fitted by…

I have my doors and windows fitted by Chiltern doors.I am very happy with overall service i have received from Haris and his team of fitters.
I would recommend Chiltern doors to anyone looking for quality products at affordable price.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

BiFold doors

BiFold doors, kitchen door and window all with integral blinds, this was our 2nd order with Chiltern Doors (Luton) and once again we are delighted with the quality and the service we received. Also a shout-out to Hawant and his brother for their efficient installation, team work definitely makes the dream work! Highly recommend this company for quality, efficiency and competitive prices.
Review from Judy and Terry Lennon - 2 very satisfied customers

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Chiltern Doors highly…

I can’t recommend Chiltern Doors highly enough. From the initial choosing of the door (Atom Thomas* couldn’t be more helpful & patient) to the fitting (guys got on with the job in no time & was happy to leave them whilst I popped out) * contact the Fulham office only! My neighbour loved her new door & now I do too :-)

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

100% Recommend

Atom and the team were great. Very professional and did a great jobre moving old windows, installing new ones and making sure they left everything as they found it.

I had a small issue a few months after and they came and fixed it right away.

Highly recommend.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent work

We have used Chiltern doors now on two occasions.
Atom has been fantastic on both occasions ensuring our work was completed to the highest standards. The fitters were excellent and left my property clean and tidy. Couldn’t fault anything from start to finish. Really pleased.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Haris at Chiltern Doors was great

Haris at Chiltern Doors was great, the service from start to finish was amazing, and the door itself was outstanding, everyone has been complimenting on how unique it is. Very highly recommended, if you are in Birmingham and you want service and quality then Chiltern doors is the one!

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Children doors Birmingham

Haris at children doors gave me a fantastic service from start to finish.
And fitter Alex done a fantastic job and left my home neat and clean.
I would strongly recommend chiltern doors to all my friends and family.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

First class

Chiltern doors replaced two sets of entrance doors and frames for us, the fitters made a very good job of installing and cleared the site of all the unwanted debris, nice products that look good and seem to be very efficient, thank you Chiltern doors we are pleased!

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Top service and top product.

The whole experience of dealing with Chiltern Doors could not have been better, right from the very first phone call, all the way through to completion of installation. The courtesy, professionalism and quality workmanship of everyone involved was an attestation of this company recognising that customer satisfaction and first class service was of paramount importance. The two fitters who installed the new aluminium front door set about their task with the skills and know-how of experienced craftsmen and even when the heavens opened they continued undeterred through the pouring rain, determined that the job would be finished in one day. Considering the awful conditions they had to work in, the standard of their work was exemplary and they left the site as clean and tidy as if the sun had been shining. Their pride in the quality of their work was obvious, and when they had finished, they left with smiles on their faces even though they looked as if they'd just stepped out of a shower! I could not be happier with the standards set by Chiltern Doors and the quality of product.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company! Windows,doors and French doors all fitted no issues all clean and tidy and pleasant staff and the latest French doors fitted!

They have done a superb job exactly as promised. Very courteous and efficient with every aspect of the work that was necessary to complete the project. Thoroughly recommended 100 %. Thanks once again for your help and expertise lads.

Definitely use these lads again.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Job

Great experience with this company in Birmingham, price was affordable and the service was on point without fail. The team did an amazing job and got all my windows and doors on with a matter of days. I will definitely recommend these guys to everyone who wants to replace their doors or windows. Price is on point without fail and Haris and his team did a beautiful job.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Chiltern Doors

I recently had a door fitting service, and I couldn't be happier with the results! The team was professional, efficient, and paid great attention to detail. They ensured everything fit perfectly and left the area clean. The whole process was seamless, and I would highly recommend them to anyone looking for quality work. Their service is truly outstanding and hands down the best in Luton!

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic New Window Installation!

We recently had some windows replaced by Chilterndoors, and we’re very happy with the result. From start to finish, the process was smooth and professional. The team was quick to respond to our inquiry and scheduled the replacement at a time that suited us.
Overall, great service, reasonable prices, and a trustworthy team. We’ll definitely be using Chilterndoors again for any future window work.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

100% Recommend

I cannot recommend chiltern doors enough.
We'd shopped around looking for doors and had 3 different quotes.
Not only was Chiltern the most competitive but the expertise and attention to detail demonstrated by Lui and the team was head and shoulders above their rivals!
We had unfortunately had someone try and break into our house so getting a new secure door quickly was a priority to us. Other companies quoted 6 to 8 weeks, Chiltern just 4 weeks.
We had two doors supplied and fitted and they really are top quality , look amazing we are over the moon.
The team were amazing, thank you so much!

September 9, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look