Choicehandles Reviews 144

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and are robust. Many consumers highlight the competitive and reasonable pricing, finding better value than elsewhere. The delivery service is frequently described as fast, prompt, and efficient, with items arriving quickly and well-packaged. People also commend the excellent service, mentioning good communication and an easy ordering process. However, some customers also noted occasional issues with product descriptions or measurements not perfectly matching the received items, such as bolt holes being misaligned or products being smaller than advertised. A few people experienced a lack of delivery information or found the returns process inadequate.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the great quality... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick delivery... See more

Service

Users describe positive interactions with service. Customers consistently praise the great service,... See more

Price

Consumers find price to be positive. Many reviewers highlight that products are competitively priced,... See more

Based on these reviews

Rated 5 out of 5 stars

I found my experience of buying from this company first rate from beginning to the end ! Super helpful even on a small thing like trying to replace and match a door handle with ones I already have. In... See more

Rated 5 out of 5 stars

Excellent customer service. Having ordered online on a Friday evening, I wished to alter my order prior to dispatch. I was able to talk to someone directly on the Monday morning, who was able to assis... See more

Rated 5 out of 5 stars

Ordering from their website I found the items I wanted easily the transaction went smoothly, delivery prompt and comms good. What more could you want very pleased.

Rated 5 out of 5 stars

The handles are superb and their finish and quality way above our expectations. One tiny niggle is that the alignment of the bolt holes was off on two out of the three sets of handles we purchased (t... See more


Company details

Written by the company

With over 45 years’ experience in the ironmongery business, there is nothing we do not know about door furniture. We are available to assist with all the detailed product enquiries associated with the specification of door handles & hardware. We can provide specialist knowledge regarding planning, master keying and advice concerning all architectural ironmongery requirements. Whether you are looking for just a set of door handles or have a large project that needs guidance, scheduling and pricing, our experienced dedicated team are more than happy to help with your enquiry We offer a vast wealth of product knowledge, competitive pricing and understand the importance of suppling quality products to our customers on time and in full. If the is anything you need us to help you with give us a call on 01745 610060


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

144 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Get you hands on this!

This Company seems to have a really wide range of handles (& etc.) and of good quality, as shewn in the pictures. and supplied with screws. I have now used them twice; delivery is good, and suitably packaged. I'll not hesitate to use them again.

February 25, 2026
Rated 5 out of 5 stars

Perfect

Perfect, just as described. The handle and hooks really complement our new backdoor.

January 27, 2026
Rated 5 out of 5 stars

Super positive experience all round.

I found my experience of buying from this company first rate from beginning to the end ! Super helpful even on a small thing like trying to replace and match a door handle with ones I already have. In my opinion went above and beyond to help me. Their communication was top class and delivery was very fast. Definitely would use again and would recommend friends and family in the future. Thank you for making my ordering so easy !

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Having ordered online on a Friday evening, I wished to alter my order prior to dispatch. I was able to talk to someone directly on the Monday morning, who was able to assist. The items arrived the following day. The items were brass window fitments that were manufactured by Carlisle Brass. Top quality items at a very competitive price.

January 27, 2026
Rated 5 out of 5 stars

Great response

Great response, service quality of handles are great and look amazing. Will highly recommend and use again

January 7, 2026

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