Wombwell branch managed my late wife's funeral with dignity and respect two years ago. So was a no brainer when it came to sorting my funeral plan. Staff gave all relative information Were not p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We Chose Pink’s Funeral Walingham (Choices) because we had used them before for my farther and also we have made a plan for my mother when it’s needed. As the service was so good and the lady was so h... See more
Company replied
After deciding to proceed with a Choice Funeral Plan for my elderly mother, I spoke with Hayley on the phone who was so thoughtful and helpful while guiding me through the whole process. We develop... See more
Company replied
Have used Earls funeral services in the past and always found them to be very helpful and considerate. They were very respectful of my wishes and explained everything in detail without any pressure. W... See more
Company replied
Company details
Written by the company
Our Funeral Plans enable you to prepay for certain elements of your funeral in advance and fix the cost of Funeral Director Services, protecting you from the risk of these rising. Choice Funeral Plans can be purchased direct, or they can be purchased in funeral homes which are operated by the Funeral Partners Group. Funeral Partners is a network of Funeral Directors throughout the UK, most of which are well-established local firms. Some of our businesses have been around for over 300 years.
A plan to suit you
Written by the company
- Our Funeral Plan allows you to make arrangements for your funeral, which may protect your loved ones from uncertainty about your final wishes and risks of rising costs for these services.
Contact info
46 The Terrace, TQ1 1DE, Torquay, United Kingdom
- 01803 298 243
- info@choiceplan.co.uk
- choiceplan.co.uk
4.9
Excellent
920 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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The information that I received from…
The information that I received from Kelly and her experience was very helpful and very helpful and clear
August 4, 2026
Reply from Choice Funeral Plans
Dear Damien
Thank you so much for taking the time to leave us a 5 star review.
We are glad to hear that everything was clearly explained to you by Kelly.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
It was all excellent
It was all excellent. The funeral director lady that advised me was outstanding in all aspects of making my arrangements.
July 22, 2026
Reply from Choice Funeral Plans
Dear Mary
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that our team were able to provide caring and supportive service.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
The service was first class
The service was first class, experienced and thoughtful people. I was put at ease from start to finish and left feeling that all aspects of my funeral plan were covered. " hope it's not needed soon"
July 3, 2026
Reply from Choice Funeral Plans
Dear Michael
Thank you so much for taking the time to leave us a 5 star review.
We are so glad that you were impressed by the service you received from our team.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Funeral plan
It was so easy for me the lady who I seen explained everything in detail and made certain I understood everything she told me very professional. 10 out of 10.would recommend to everyone.
July 7, 2026
Reply from Choice Funeral Plans
Dear Mary
Thank you so much for taking the time to leave us a 5 star review.
We are so glad that you were impressed by the service you received from our team.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
We just got what we wanted!
July 7, 2026
Reply from Choice Funeral Plans
Dear Gordon
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Caz was extremely helpful
Caz was extremely helpful, professional and understanding of my needs and was confident that my wishes would be adhered to. She explained in detail how the Plan worked and how our money was safe. She was very prompt in providing us with the completed Plan and I would recommend this company to anyone looking to invest in a Funeral Plan
July 20, 2026
Reply from Choice Funeral Plans
Dear Geraldine
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that Caz was able to provide caring and supportive service.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
The funeral director was friendly…
The funeral director was friendly efficient and knowledgeable. She made us feel welcome and put us at ease in our decision making
July 20, 2026
Reply from Choice Funeral Plans
Dear Phillip
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that our team were able to give you the support you needed.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
The company responded very quickly
The company responded very quickly, my wife wanted a family company.
And the gentleman was very polite and informative.
July 28, 2026
Reply from Choice Funeral Plans
Dear Geoff
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Funeral Arrangements
The room had a comfortable and relaxing atmosphere and our transaction ran smoothly, with Sarah guiding and answering any questions that we asked.
July 28, 2026
Reply from Choice Funeral Plans
Dear Keith
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that Sarah was able to provide caring and supportive service.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Good experience
I purchased my plan through a local Funeral Director therefore I had no direct contact with Choice. The working relationship between the F.D. and Choice was good and I experienced no problems.
July 23, 2026
Reply from Choice Funeral Plans
Dear Hilary
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
I took out a funeral plan with my loci al…
I took out a funeral plan with my local Thomas Bragg funeral director and after three weeks I still hadn't received my plan so after a couple of phone calls I finally got my plan which was a photo copy of the plan it wasn't even stapled together or put in a folder. I don't think they even sent i out my plan in the first place.
July 16, 2026
Reply from Choice Funeral Plans
Dear Mr Johnson,
Thank you for taking the time to share your feedback. We value all feedback from our customers, as they help us review and improve our services.
We would like to sincerely apologise for the frustration and disappointment caused by the delay in receiving your funeral plan documents. We completely understand the importance of receiving this information promptly and in a professional format, and we are sorry that your experience did not meet the standards we aim to provide.
Following our recent discussion, we are pleased that we were able to send the documents to make sure it reaches you safely. While we are unsure why the original documents did not arrive, we have reviewed the situation and taken steps to ensure it was resolved as quickly as possible.
We would like to thank you for your patience and for giving us the opportunity to put things right.
If we can be of any further assistance, please do not hesitate to get in touch.
Warm regards,
Choice Funeral Plans
Reply from Choice Funeral Plans
Dear Mrs Jaffreys
Thank you so much for taking the time to leave us a 5 star review.
We are so glad that you were impressed by the service you received from our team.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Everything was explained to us the…
Everything was explained to us the service that we received was excellent
July 21, 2026
Reply from Choice Funeral Plans
Dear John
Thank you so much for taking the time to leave us a 5 star review.
We are so glad that you were impressed by the service you received from our team.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Reply from Choice Funeral Plans
Dear Robin
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that you had a positive and easy process purchasing a plan with us.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Reply from Choice Funeral Plans
Dear Dawn
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that you had a positive and easy process purchasing a plan with us.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Reply from Choice Funeral Plans
Dear Tina
Thank you so much for taking the time to leave us a 5 star review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
i would like to say the man that me 10…
i would like to say the man that me 10 June was great he went through all the plans and i pick the i like he was very helpful.
Thank You. very much.
June 10, 2026
Reply from Choice Funeral Plans
Dear Stephen
Thank you so much for taking the time to leave us a 5 star review.
We are so glad that you were impressed by the service you received from our team.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
no hard sell i was put at ease and was…
no hard sell i was put at ease and was given good answers to all my questions so i think that this was a very good choise
June 26, 2026
Reply from Choice Funeral Plans
Dear Mr Ryecroft
Thank you so much for taking the time to leave us a review.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
Was really easy to go through plenty of…
Was really easy to go through plenty of information to guide me to the right plan for us.
July 23, 2026
Reply from Choice Funeral Plans
Dear Maria
Thank you so much for taking the time to leave us a 5 star review.
We are pleased to hear that you had a positive and easy process purchasing a plan with us.
Please do not hesitate to reach out if you need anything else.
Warm regards,
Choice Funeral Plans
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