Choose a Challenge Reviews 232

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and guides for their exceptional helpfulness, friendliness, and organizational skills, making trips stress-free and enjoyable. Many highlight the well-planned holidays, excellent service, and incredible locations, often describing their experiences as once-in-a-lifetime events. The user experience is consistently noted as smooth and well-managed, from initial sign-up to the completion of the challenges. However, some people were dissatisfied with certain aspects, such as concerns regarding the quality of certain services. There were also isolated reports of rude staff behavior and concerns about luggage handling. A few people also felt that the sightseeing opportunities were limited to scree and mountains, and that bus journeys were cramped.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, friendliness, and... See more

Holidays

Customers had positive experiences with holidays, praising the excellent organization of trips, including... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent accommodation, meals, and overall... See more

Location

Reviewers mention positive feedback about location. Customers enjoyed diverse and iconic locations, such as... See more

User experience

People report positive experiences with the overall user experience. Customers consistently describe the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did the Budapest Marathon with Choose a Challenge and it was honestly amazing! 🌍💪 Lara and Tom, our trip leaders, were incredible, super friendly, organised, and made the whole experience totally... See more

Company replied

Rated 5 out of 5 stars

Just returned from the student Everest Base Camp trek and can without doubt say it was one of the best experiences of my life. Thank you CaC for organising so effortlessly (and helping when things go... See more

Rated 5 out of 5 stars

A very great experience overall on the Morocco trek plus the extension. Trekking is difficult and rewarding as one can imagine, but the guides took good care of us all the time. Plenty of water and f... See more

Company replied

Rated 5 out of 5 stars

Three peaks challenge was so much fun, very well organised. We stayed in a really nice hostel. The buses were managed very well, excellent experience. The guides on all the mountain chosen were so fri... See more

Company replied


Company details

  1. Tour Operator
  2. Event Management Company

Written by the company

Choose a Challenge are a leading organiser of fundraising challenges for adventurous people!


Contact info

4.8

Excellent

TrustScore 5 out of 5

232 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It has been an immense pleasure and…

It has been an immense pleasure and privilege to be part of the Budapest team this year with Choose a Challenge!!!! I had the best time and so has everyone that I have spoken to ☺️ The organization went so smoothly and it is absolutely amazing to watch so many students tick a marathon off their bucket lists🥇 An absolutely tremendous achievement!!
Loved the people and the city and most importantly the staff that made it all possible ❤️❤️❤️

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing trip with amazing people

Amazing trip! Amazing everything!

Budapest is a stunning city to be running a Marathon in, and the itinerary of the race itself is super flat - which makes it perfect for beginners!

All the staff were very supportive and made sure everything ran smoothly and the dinners were super tasty! (big shout outs to Katja for operating everything!!)

Would recommend to anyone who’s ready to step out of their comfort zone and push their boundaries!

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Budapest Marathon

Such an amazing experience for the 2024 Budapest Marathon! Great team leaders would most definitely go again!!

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Budapest Marathon 2024 🏃🏻

Budapest Marathon 2024 🏃🏻
Signed up with Choose a Challenge who came to Loughborough University offering the opportunity to participate in the Budapest marathon (with some fundraising). It has turned out to be an unforgettable experience shared with an amazing group that took the ease out of the challenge. The organisers were extremely friendly, knowledgeable, enthusiastic and provided support throughout. Would highly recommend and may go back for future challenges :).

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

Completed the Budapest Marathon with choose a challenge and definitely was high value for my first marathon experience.

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Rudra, Sunam and the wives

Our experience was a very special one to me, we had an absolutely amazing time thanks to our sherpas Rudra and Sunam. Always being patient with us and very good to talk to. They were fun and talkative, always checking on everyone and keeping us engaged and happy in difficult circumstances. Would definitely recommend this trek to anyone as long as they go with Rudra and/or Sunam.

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

JAM JAM Rudra and Sunam

Just completed the trek to Everest Basecamp and it was an experience of a lifetime. Our guides Rudra and Sunam were insanely knowledgeable and extremely kind throughout the expedition providing solutions to all kinds of problems. Our team of porters were also very friendly and the whole trek was successful. Would definitely recommend to anyone!! JAM JAM

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

EBC 2024

Incredible experience, would 100% recommend. Special mention to our guides Pralhad, Prem and Ngima who made the trip extra special. Memories to last a lifetime.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Choose a Challenge

Avoid Choose a Challenge – Disorganised, Unfair, and a Complete Nightmare

I recently travelled to Tanzania with Choose a Challenge to climb Kilimanjaro, and it was, without a doubt, the most frustrating and disorganised experience I’ve ever had. From shocking payment discrepancies to chaotic on-the-ground logistics, this company failed in almost every aspect of providing a professional and enjoyable trip.

1. Payment Discrepancies and Last-Minute Stress
Two months before the trip, I received a phone call from *Choose a Challenge* informing me that I was £3,060 overdue—on top of the £515 and £265 deposits I had already paid, as well as the £2,700 for the trip itself. They told me I had to pay this amount within a month or I wouldn’t be able to travel. While I admit I misunderstood the fundraising process (and that’s partly my fault), the entire situation was handled with no clarity. It would have been helpful if someone had ensured we fully understood the payment structure earlier on.

Thankfully, I was able to pull together the £3,060. However, upon arriving in Tanzania, I discovered that many of my fellow travellers had not been given the same ultimatum. Some only had to pay around £400 of the fundraising target. I ended up paying a total of £6,540, while others on the same trip paid as little as £900. This blatant inconsistency and complete cheating has left me disgusted with Choose a Challenge. It is abhorrent.

2. Total Lack of Organisation Throughout
The disorganisation didn’t stop with payments. During our two-day safari trip, we had no idea where we were staying and were shuttled around by drivers who spoke little to no English, leaving us entirely in the dark about our plans (we had not even been told hotel names or anything before our trip so we were completely at the mercy of the guides). The accommodation in Zanzibar was equally appalling. The hotel was unsafe, with no locks on the windows and keys that could open any room. This felt like a serious breach of safety, especially given the amount of money we had paid.

3. Bribed Reviews
After climbing the Kilimanjaro we relaxed for a celebratory dinner where we were told that we would get a free drink if we left CaC a 5* review. Being uni students, most people happily accepted. Do not trust these reviews.

While the on-the-ground staff were friendly, they were insufficient (apart from the crew on the mountain, they were fabulous) in terms of organisation , English skills, and communication. For the amount we spent, we expected far more professionalism and basic competence in managing such a high-cost, complex trip.

The only redeeming part of the experience was our Choose a Challenge supervisor, Cyrus, who was an absolute delight and the sole positive aspect of the company. Other than him, this is easily the worst company I’ve ever had the misfortune of dealing with.

August 31, 2024
Unprompted review
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Reply from Choose a Challenge

Dear Coco,

Thank you for taking the time to provide such detailed feedback. We're genuinely sorry to hear that your experience did not meet your expectations. We appreciate you raising these concerns, as feedback like yours is essential in helping us improve. While we respect your perspective, we would like to clarify a few points to ensure a fair and accurate understanding of the situation.
Payment Discrepancies:
We understand that the fundraising and payment process can sometimes seem complex, and we aim to explain these clearly through our Information Meetings and Challenge Info Pack. From the moment you register, the options you choose, including the fundraising target, are clearly outlined and confirmed. This information is also available as you register and on your booking page, and we encourage participants to reach out to our team or their charity representative with any questions.
The differences in amounts paid by other participants were based on the package options they chose and whether they met their fundraising goals or paid out of pocket. Charity challenges are designed to provide students access to incredible experiences at a low personal cost, in exchange for fundraising for charity. You also opted to add the extension trip, which included a 2-day safari and 5 days in Zanzibar, which naturally adds to the total cost of your package. It’s important to note that out of the payment you made to Restless Development, £3,060 was your donation to your chosen charity. We regret any confusion around this and are always available to clarify further.
On-the-Ground Logistics:
We’re sorry to hear that the trip’s logistics didn’t meet your expectations. We work closely with our local partners to provide a safe and well-organised experience. Before departure, we send out a Final Info Pack that includes accommodation details, although it's true that campsite information is not listed. Once in-country, participants receive a full briefing before heading out on the safari, which covers all necessary information, and we encourage questions during these briefings to ensure clarity.
Review Incentives:
Regarding reviews, we strive to maintain transparency and ensure all feedback reflects participants' genuine experiences. While we offer a celebratory drink after the trek, this gesture is in no way tied to an expectation of a 5-star review. We welcome all feedback, as it helps us grow and improve our services.
We’re glad to hear that you had a positive experience with our on-the-ground team, especially Cyrus, and that the mountain crew contributed to your enjoyment of the trip. Their hard work and dedication are at the core of what we strive to deliver.
Once again, we appreciate your feedback. While we don’t agree with all the points raised, we take your concerns seriously and will continue to review and improve our processes to ensure a better experience for future participants. If you would like to discuss any of these points further, please don’t hesitate to get in touch. We would be happy to address any additional concerns.

Best regards,
Team Choose a Challenge

Rated 5 out of 5 stars

Rudra and Sumon - ChooseaChallenge

Rudra and Sumon were so supportive and made sure everyone was okay. They always had a smile on their faces and making everyone laugh. They made this trip easier and more fun. For me, they helped me acclimatize well, looked after me when I was ill and always checking up on you. Their positive attitude helped so much when things got tough.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

EBC 2024

We all had an amazing time on the Everest Base Camp Trek. Everything was well organised and ran smoothly, and whenever an issue arose, Choose a Challenge and our guides were on hand and incredibly helpful. Special thanks to our guides - Pralhad, Neama, Breem and Buddha - who went above and beyond and helped to make this an unforgettable experience. I cannot recommend this challenge enough!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

EBC Trek

What an incredible experience! Met the most incredible people and saw insane veiws throughout. A massive thank you to Bhudda and Perna our guides during the trip. Their knowledge was endless and passions plentiful. Also a thank you to the porters that took our bags up and down the mountain. Without this team of wonderful people this trip wouldn't have been possible or nearly as fun. Thank you so much for the incredible experiences, laughs along the way and memories of a lifetime.

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

EBC Trek

An incredible experience with incredible people. Buddha our guide was amazing taking care of all of the group ensuring everyone made it, showing excellent leadership skills and charisma. Purna, the porters and the rest of the team were fantastic ensuring the team bonded and uplifted each other throughout the whole trek. The views were incredible but our group made this an experience of a lifetime. Looking forward to the next trek we take as a group.

September 16, 2024
Unprompted review
Choose a Challenge logo

Reply from Choose a Challenge

Hi Oliver, Thanks for taking the time to leave a review, it means a lot to us. We will be sure to pass on your feedback to our local team.

We'd love to have you again in the future
Choose a Challenge

Rated 5 out of 5 stars

EBC trek

What an experience. Fun, beautiful, and most important of all, challenging. And it's all thanks to our clever, charismatic tour guide Buddha. His expertise extends beyond the Himalayan region and its history, culture and religion. He is an avid entrepreneur with a Masters' degree pursuing multiple business ventures. Generosity is also his strong suit, with many under priveliged Nepalese children in full time education as a result of his support.

His english is excellent, and his cheerful demeanor made this trip one to remember. We cultivated a team spirit that could not waver even by the immense pressure of the altitude! He knows when to be serious, providing detailed advice and relevant guidance to achieve success. But he also knew when humour was appropriate to lift our spirits.

I don't usually write reviews like this, but Buddha's a hard working and kind individual. Highly recommended. Thank you Choose a challenge and thank you Buddha. Best of luck with your future endeavours. Stay in touch.

September 18, 2024
Unprompted review
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Reply from Choose a Challenge

Thank you so much for this incredible 5-star review! 🌟 We are absolutely thrilled that you had such a memorable experience and that Buddha made such a lasting impression. He truly is an exceptional guide, and we’re lucky to have him on our team. It’s great to hear how he balanced expert guidance with humour to keep the team motivated—even at high altitudes!

We’ll be sure to pass along your kind words to Buddha, and we know he’ll appreciate them deeply. We’re so glad this trek was a special one for you, and we’d love to welcome you back for future challenges. We’ll be sure to stay in touch! 🙌

Rated 5 out of 5 stars

EBC 2024 Trek

The EBC Trek was a truly unforgettable experience. The knowledge and expertise of our guide Buddha was second to none, and he insured that everyone in our team made it safely to basecamp and back. We couldn't have done it without the support from our guides and porters. The trek was wonderful, but the team was even better!

September 1, 2024
Unprompted review
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Reply from Choose a Challenge

Hi Beth, Thrilled to hear you had a great challenge and that Buddha and the team took great care of you. We can't agree with you more really, our team in Nepal are absolutely amazing and we'll be sure to pass on your feedback. Hope to see you soon on another adventure!

Rated 5 out of 5 stars

EBC September 2024

Having just completed Everest Base Camp and Kala Patthar, I just wanted to say a huge thank you to Bhudda and Perna, and to the all the amazing porters who put so much hard work into making this all possible for us. They were incredibly friendly and always helped and motivated us through the hardest parts of the trek. Without them, this trek would have been so much harder and i’m incredibly grateful for that. They knew the region exceptionally well and I felt like I was their friend rather than their client. I honestly couldn’t have wished for a better experience! I would recommend these guys and the trek itself to anyone, it was completely unforgettable. Thank you so much!

September 17, 2024
Unprompted review
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Reply from Choose a Challenge

Thanks for taking the time to leave such a wonderful review. We'll make sure to pass on your kind words to the team - They always go the extra mile to ensure that every trekker feels supported, and we’re so glad they could motivate and guide you through the toughest parts.
It’s heartwarming to hear that you felt like more than just a client. That’s exactly the experience we aim for!
Well done on your achievement, we hope to see you on another adventure soon! 🙌😊

Rated 5 out of 5 stars

EBC Népal 5364m high

Buddha, our guide made this experience unforgettable. The whole journey was safe, remarkable as well as challenging. The trek itself is stunning but it’s all about the people, our group had a synergy unmatched and thanks to our guides, our porters the journey was smooth and well organized. I highly recommend Buddha as a guide, he created this bond in our group and showed fantastic leadership skills, I am so glad I met him. I left the group to go on an additional adventure and even once the trek over he helped me figuring out everything to make sure I was safe, he is the very best !
I cannot recommend more this challenge, it will keep a big place in my personal achievements! What are you waiting for ??

September 17, 2024
Unprompted review
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Reply from Choose a Challenge

Thank you so much - We’re thrilled to hear that your experience was unforgettable, and it’s wonderful to know that Buddha made such a positive impact on your journey.
We hope to welcome you back for more incredible challenges in the future. What are you waiting for? Let’s plan your next adventure! 😊

Rated 5 out of 5 stars

Our recent trek to Everest Base Camp…


Our recent trek to Everest Base Camp was an unforgettable adventure, and we owe much of our incredible experience to Buddha, Purna and his exceptional team. From the very beginning, Buddha and Purna were amazing and friendly guides, always ensuring our safety and comfort.Their deep knowledge of the region and its culture enriched our journey, making every step more meaningful.

The team of brave porters who accompanied us were nothing short of heroic. They carried our gear with unwavering strength and dedication, allowing us to focus on the breathtaking scenery and the challenge of the trek.Their cheerful spirits kept us motivated even during the toughest parts of the climb.
we couldn't have done it without Buddha and his team. Their professionalism, kindness, and expertise made this trek a 10 out of 10 experience. We highly recommend them to anyone looking to embark on this incredible journey.

September 14, 2024
Unprompted review
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Reply from Choose a Challenge

Thanks for your positive feedback - we couldn’t agree more about our incredible guides and porters—they truly are the backbone of the trek, and their dedication and cheerful spirits make all the difference.
Here’s to more adventures ahead!

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