I highly recommend these luthier tools, they are very well thought out and very easy and tactile to use. They are made in the UK, using natural materials where possible. Each tool comes with instructi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Chris makes excellent quality tools that are well thought out and last well. The service is always quick and most items come with a couple of thoughtful extras that you’re not necessarily expecting (f... See more
My second order from Chris Alsop. The files are exceptionally well made, robust and easy to use, the neck rest and other items are equally well produced. I like the brief notes given with each item ex... See more
This is my second order from Chris - both small orders of tools and materials - and they both arrived very quickly. The tools are very high quality and did the job just fine. I found the fretwire was... See more
Company details
Written by the company
We produce guitar tools and guitar parts in the UK and have been established for over 15 years. Parts are optimised for tone quality and playability. Tools are proven, tested designs. Our products are based on many years of playing, fixing, and setting up guitars. All items go through a complete quality control check following manufacture.
Contact info
28 Court Street, DE11 7JJ, Swadlincote, United Kingdom
- 0787 386 8922
- chris@chrisalsopguitar.co.uk
- chrisalsopguitar.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chris Alsop luthier tools are top notch
February 25, 2025
Fret levelling Kit
Have not had a chance to use it yet but everything appears to be well made and with care. It’s going to save money, just doing one fret level the kit will more than pay for itself.
Well packaged and delivered quickly!
February 27, 2025
The goods plus any advice required are…
The goods plus any advice required are excellent.
February 19, 2025
Superb service and craftsmanship
Superb service. I am not at all technically minded but found both the pre-ordering instructions for measurement of the required saddle size and the fitting instructions that came with the item to be simple, comprehensive and crystal clear. The saddle has been superbly crafted by Chris and is an excellent fit. One of the most committed and customer focused businesses I’ve come across. A real find and a pleasure to deal with.
February 14, 2025
Very helpful and efficient both through…
Very helpful and efficient both through email and on the phone. Did a great job and sent everything to me really quickly. Great service lovely people to deal with.
January 31, 2025
Very professional and superb quality…
Very professional and superb quality craftsmanship.
February 6, 2025
Chris Alsop bespoke guitar tools
Superb website to navigate, very informative. Very quick delivery, labelling on individual items excellent. All packaging excellent. Left nothing to chance, everything with instructions and free items. Zero delivery charge. Bespoke hand made items at a very reasonable cost. Forget higher priced stuff, use these. Highly recommended. I don’t write reviews but made an exception here.
January 21, 2025
Just what was required
It is so easy to be lazy and shop on 4m4zon!
The products here are, after comparison, far superior and cheaper. Beyond box shipping, the supporting product resources & information enable you to make an informed decision, also what a joy to be able to speak with a real person, who is personally invested in their products and business.
January 27, 2025
Unprompted review
Really well made tools
Really well made tools, with excellent instructions, no problems on stainless frets. Fast postage.
January 13, 2025
The custom oversize saddle I bought was…
The custom oversize saddle I bought was a perfect fit, although a slight adjustment was needed for the action I prefer. Communication was great too. I would certainly use this company again without hesitation. Thanks.
January 17, 2025
Easy to use website
Easy to use website, good communication and quick postage.
Very fair pricing and items were all high quality and fit for purpose.
I'm really happy with my purchases from Chris and would buy from him again.
January 19, 2025
Unprompted review
The whole experience was professional…
The whole experience was professional and well run.
January 9, 2025
A quality item
A quality item, delivered promptly. Clearly someone who knows and cares about what they make and gives good information and support.
December 30, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.