Chris Knott Insurance Reviews 

2,391
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the knowledgeable, friendly, and helpful staff who provide excellent customer service and a personal touch. Many appreciate the ease of speaking with real people for expert advice, avoiding automated systems and ensuring a straightforward process. Reviewers frequently mention the competitive pricing and ability to secure great deals, often beating comparison sites. The company's efficiency in handling renewals and providing comprehensive cover also contributes to high satisfaction and long-term loyalty among many customers.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and the helpfulness of... See more

Price

Users describe positive interactions with price, frequently mentioning fair and competitive pricing for their... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting its excellence and... See more

Subscription

Customers consistently note positive experiences with subscription renewals, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service as always. I had been with them for many years before needing to go elsewhere due to having a car with a panoramic sunroof, as this would not be covered under the glass cover. I'm now... See more

Company replied

Rated 5 out of 5 stars

They are so easy to deal with and helpful , unlike some insurance companies that you might use direct and only have one choice of communication - online and expected to print off everything at home .... See more

Company replied

Rated 5 out of 5 stars

Used CK for years and years now covering my UK and Japanese import BMWs Never any silly questions asked; all mods, simple or complicated covered and with the likes of protected NCBs, breakdown cove... See more

Company replied

Rated 5 out of 5 stars

This is the 4th or 5th time I have renewed my car insurance with Chris Knott. Always helpful when it comes to policy variations, going abroad or adding a driver and you can easily get to speak to a re... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Commercial Insurance Company
  5. Insurance Agency
  6. Liability Insurance Company

About Chris Knott Insurance

Written by the company

Chris Knott Insurance is a truly independent insurance broker offering personal and commercial insurance delivered by qualified experts to clients nationwide.

From the very beginning, Chris Knott Insurance has worked to build strong and long-term relationships with their clients, car clubs, churches, charities and community groups while maintaining their legal obligations.

With dedicated contacts and ongoing support, the team ensures that their expertise and knowledge are always on hand. And if the worst happens and an insurance claim is made, their experienced team is available to help every step of the way.

Chris Knott Insurance clients can also take advantage of their specialist expertise for the following:

  • Car Owners Club Insurance: Competition-beating policies for forum or club members who lavish care and attention on their vehicles.

  • Charity Insurance: Tailored solutions for non-profits, charities, CICs and CIOs to ensure all activities and/or property are covered.
  • Church Insurance: Specialised insurance for churches and other religious organisations to ensure that their buildings, trusted persons and activities have the right level of cover.
  • Allotment Association Insurance: Insurance designed with the needs of allotments, clubs and societies in mind.
  • Canine Business Insurance: Financial and legal protection for all dog-related businesses.
  • Photography Insurance: Bespoke cover for equipment, liability and images for both amateurs and professionals.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,391)

254 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff are helpful

Staff are helpful, polite and experienced

April 14, 2026
Chris Knott Insurance logo

Reply from Chris Knott Insurance

Many thanks. I will pass your comments onto the team.

Rated 5 out of 5 stars

Happy customer

Been with Chris Knott for a number of years, always been satisfied with the service and Ive had a claim which was sorted to my satisfaction

April 14, 2026
Chris Knott Insurance logo

Reply from Chris Knott Insurance

Great feedback, thank you, I am pleased we have been able to help.

Rated 5 out of 5 stars

First class customer service…

First class customer service and Wesley went above and beyond to get me a great deal on my car insurance.
The personal touch makes such a huge difference and makes you feel valued as a customer.
Very helpful and a straightforward service.

April 14, 2026
Chris Knott Insurance logo

Reply from Chris Knott Insurance

Thank you, I will pass your feedback on to Wesley and the rest of the team.

Rated 1 out of 5 stars

defective travel insurance website

unable to do travel insurance over the phone and directed to online website which was rubbish - could not move to stage 2 to get quote and so gave up. No clear instructions how to proceed on website

April 15, 2026
Unprompted review
Chris Knott Insurance logo

Reply from Chris Knott Insurance

Many thanks for your feedback. I am sorry that you experience difficulties obtaining a quote via our website, there is a help line and email address detailed at the top of the page which is a direct link to the provide. I am sure they would be more thank happy to help.

Rated 5 out of 5 stars

Many Thanks

Many Thanks. Was looked after extremely well .

April 10, 2026
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Reply from Chris Knott Insurance

Thank you for the 5 star review, I am pleased to see you are happy with the service.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Friendly and efficient. I would definitely recommend Chris Knott Insurance to anyone seeking a quote.

April 10, 2026
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Reply from Chris Knott Insurance

Thank you very much for the glowing review. Very much appreciated, I will pass this onto the team.

Rated 5 out of 5 stars

The company is great for sending…

The company is great for sending nagging emails to a forgetful (caused by prescribed tablets) person to take action over renewal. I could easily have been driving without cover otherwise.

April 11, 2026
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Reply from Chris Knott Insurance

Thank you, I am please we have managed to keep you on cover :)

Rated 5 out of 5 stars

Very good service.

Getting the 'any updates' email was a good idea, even though I forgot to change one item! But when I got the quote I rang you to ask for the change and this was done straight away over the phone with a verbal confirmation of the new costs which I accepted, these were confirmed by email the same day with Close Brothers confirming the payment details the following day.

April 9, 2026
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Reply from Chris Knott Insurance

Thank you for the 5 star review

Rated 5 out of 5 stars

Professional customer service

Melinda was very helpful when sorting my renewal quote for me. Excellent customer service.

April 7, 2026
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Reply from Chris Knott Insurance

Thank you, I will pass this onto Melinda

Rated 4 out of 5 stars

The recorded messages become a pain

The recorded messages become a pain!
While waiting to be connected to an operator!’
It’s bad enough you know it’s going to cost you money.

April 2, 2026
Chris Knott Insurance logo

Reply from Chris Knott Insurance

Thanks for the review

Rated 5 out of 5 stars

Accident experiance

Wife had an accident, car a write off. First class service, straight through to Insurance company, who were also Brill. All sorted and paid in a couple of weeks. Absolutely the best we have ever come across.

March 26, 2026
Unprompted review
Chris Knott Insurance logo

Reply from Chris Knott Insurance

Thank you, I am pleased you are happy with the level of service.

Rated 5 out of 5 stars

ncy of the staff and the…WELL DONE.

The efficiency of the staff and the kind and helpful way in which they deal with customers like myself means a lot.
I have been with your Company for years so that proves that I'm totally satisfied with everything.

March 31, 2026
Chris Knott Insurance logo

Reply from Chris Knott Insurance

Thank you

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