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Sharrocks Reviews 

3,746
•
TrustScore 5 out of 5

4.9

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, kind, efficient, and professional, ensuring pleasant and productive interactions. The service is frequently highlighted as outstanding, with many appreciating the simple, hassle-free processes, quick response times, and personalized approach to meeting their insurance needs. Reviewers also consistently find the pricing to be very fair and competitive, often better than expected, offering great value for money. People feel confident in the company's ability to handle their insurance effectively, noting that premiums do not significantly increase year after year.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and value... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Price

Customers consistently note positive experiences with price, often finding competitive quotes and good value... See more

Response time

Users describe positive interactions with response times, frequently highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more

Rated 5 out of 5 stars

We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more

Rated 5 out of 5 stars

Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more

Rated 5 out of 5 stars

Sharrocks have been brilliant from the get go. First time sourcing insurance myself for goods with a number of specifics required. Sharrocks made the process simple and answered ALL the questions I... See more

Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(3,746)

263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

First time of using Sharrock Insurance…

First time of using Sharrock Insurance for our business needs, smooth and easy process - Emily pointed us in the right direction with a professional friendly manner, assuring us they could help sort our business Insurance out. Fantastic service would 100% recommend.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Value for money, great customer service

We have used this company for 3 years now for our insurance, we have never had a problem, when contacting them they are quick to respond and sort out anything we need, I was last in touch with Samantha Collins who had to check a few things for us, she was polite, quick to reply and dealt with my query very quickly. Their service is amazing and great value for money, and they will continue to be our 1st choice when getting insurance for the business.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Second year of using Sharrocks

Second year of using Sharrocks, Samantha helped me this time with the insurance renewal. Samantha was very helpful and although there were a few alterations that needed to be made to the policy, she sorted them out for me. Happy with the service I received.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

As always I leave everything to the last minute.
The help and quick response I got from the team was amazing. They went out their way to make sure I was covered for an event that was last minute booked

5 ⭐️ and more from me

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Trouble free insurance

I made a telephone call for a quote. I was put through right away and spoke to a lovely lady who gave me a quote. I telephoned the next day to accept the sent quote. Hassle free and a pleasure to deal with. Well done Sharrocks.

June 23, 2026
Unprompted review

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