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Sharrocks Reviews 

3,748
•
TrustScore 5 out of 5

4.9

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 264 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, kind, and efficient in handling inquiries. Many people highlight the exceptional customer service, noting the personalized approach and clear explanations provided. Reviewers frequently mention the competitive pricing, excellent value for money, and the company's ability to find suitable insurance policies. The service is often described as efficient, responsive, and seamless, making the process easy and hassle-free for customers, ensuring their needs are met promptly and professionally.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as professional, helpful, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Price

Customers had positive experiences with price, consistently finding competitive and sensible pricing for... See more

Response time

Consumers consistently report positive experiences with response times, highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more

Rated 5 out of 5 stars

We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more

Rated 5 out of 5 stars

Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more

Rated 5 out of 5 stars

Sharrocks have been brilliant from the get go. First time sourcing insurance myself for goods with a number of specifics required. Sharrocks made the process simple and answered ALL the questions I... See more

Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(3,748)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent Service

I’ve been using Sharrock to find my caravan insurance for years. They always find an excellent deal for me. All their staff have always been professional, helpful and friendly. It was a pleasure to have Samantha Collins deal with my renewal yesterday. Cannot recommend her enough. Thank you

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Human interaction

Human interaction. Listened. Curated the right policy at a very competitive price. I only found our about Sharrocks because I am boycotting many of the big insurance companies. Wish I'd known about them sooner.

March 9, 2026
Rated 5 out of 5 stars

It is nice to deal with a real person…

It is nice to deal with a real person on the phone when one rings and a very pleasant person too. This occurred on both occasions when I contacted your local office and transaction was completed without delay.The lady I spoke to had good local knowledge of
area ( Bullockstone Farm ) Herne and it was nice to exchange information about local sites there.Thankyou. John Pitcher.

April 2, 2026
Rated 4 out of 5 stars

Plenty of time to consider

Gave me plenty of time before my renewal was due to consider my options in my own time. Then it was really easy to renew by doing it all online myself.

April 7, 2026

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