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Sharrocks Reviews 

3,750
•
TrustScore 5 out of 5

4.9

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, kind, and efficient in handling inquiries and issues. Many appreciate the excellent customer service, noting quick response times and a personalized approach that makes them feel valued. Consumers frequently highlight competitive pricing and excellent value for money, often finding better premiums than expected. Many also appreciate the company's ability to secure the best and most suitable insurance, leading to long-standing customer relationships.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers had positive experiences with service, often highlighting the efficiency and helpfulness of staff... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Price

Customers consistently note positive experiences with price, often finding competitive quotes and better... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more

Rated 5 out of 5 stars

We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more

Rated 5 out of 5 stars

Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more

Rated 5 out of 5 stars

Sharrocks have been brilliant from the get go. First time sourcing insurance myself for goods with a number of specifics required. Sharrocks made the process simple and answered ALL the questions I... See more

Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(3,750)

240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Plenty of time to consider

Gave me plenty of time before my renewal was due to consider my options in my own time. Then it was really easy to renew by doing it all online myself.

April 7, 2026
Rated 5 out of 5 stars

Samantha was very helpful and provided…

Samantha was very helpful and provided me with my documents straight away when asked for a copy.
The whole team are good and take care of all our business needs, we have been with them for years. They always remind us when we are due to renew.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

I felt the company cared about my custom

Unfortunately I had a dispute with Sharrocks over an administrative issue. What impressed me was the way that the matter was dealt with and resolved by the Company. A personal involvement by the MD and a full explanation was given. This was in stark contrast to the all too often standard replies given out by organisations. I felt I mattered as a customer and will be using the company again

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful. I had a question regarding my insurance and it was answered quickly and efficiently.

March 13, 2026

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