I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more
Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more
Sharrocks have been brilliant from the get go. First time sourcing insurance myself for goods with a number of specifics required. Sharrocks made the process simple and answered ALL the questions I... See more
Company details
- Insurance Broker
- Business Insurance Company
- Commercial Insurance Company
- Home Insurance Agency
- Landlord Insurance Company
- Liability Insurance Company
Written by the company
Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.
Contact info
High Street, ME12 1UD, Sheerness, United Kingdom
- 01795 580 800
- enquiries@sharrock-insurance.com
- sharrockinsurance.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with Surrocks
The members of the staff were very polite, helpful, prompt and efficient. That’s why I have given 5 star in my review.
March 12, 2026
Very professional. All staff are helpfu. l
All staff are helpful. They help above & beyond. Highly recommend for all your insurance needs.
March 12, 2026
Helpful and the price was attractive.
We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. They were able to provide us with a quote from a well respected company at about 75% of the renewal premium and the level of cover is, if anything, slightly better. They were responsive and helpful.
It is, of course, the case that the real critical factor is how they treat you when things go wrong, and we have not tested them in that respect.
March 12, 2026
The lady really helped me so much an…
The lady really helped me so much an was so kind an understanding an a nicely spoken , she’s a credit to the company ,an you need more persons like her ,
Kind regards mr omer
March 12, 2026
Unprompted review
Quality service sorted within a couple…
Quality service sorted within a couple of hours. The lady was excellent straight to the point and got the job done
March 5, 2026
First class service over the telephone
First class service over the telephone. Answered every question very quickly and also professionally.
Always showed kindness and caring every time I spoke to the lovely staff.
March 3, 2026
Samatha Collins was extremly helpful…
Samatha Collins was extremly helpful and kept me update with all the information on my policy. All the correspondence she sent was easy to follow. Thank you for a great service.
March 9, 2026
Unprompted review
Easy to renew holiday home insurance.
Easy to renew holiday home insurance.
Staff very polite and helpful.
March 2, 2026
Renewed my beach hut insurance quickly…
Renewed my beach hut insurance quickly and efficiently this morning. Great service. Thank you
March 5, 2026
Very efficient and helpful
Very efficient and helpful. Great service and value .
March 5, 2026
Unprompted review
It was easy but the lady used a headset…
It was easy but the lady used a headset and it was very difficult to understand her and I could hear all the office background noise. Most off-putting. But the actual payment process was flawless
March 5, 2026
Reply from Sharrocks
Thanks for taking the time to provide this feedback. We really appreciate it. We are already exploring ways to improve this. Thanks again
Excellent my enquiry dealt with…
Excellent my enquiry dealt with promptly and professionally
March 4, 2026
Prompt service reasonable premiums
Prompt service, plenty of followup and adjustments for underwriting with quick requotes. Reasonable premium.
February 23, 2026
Unprompted review
How insurance should be
On line quote included cheaper alternative. Just had to pay for it really.
Highly recommended
February 13, 2026
Great sorted my insurance out and at a…
Great sorted my insurance out and at a great price thanks
February 11, 2026
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