I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more
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Company details
- Insurance Broker
- Business Insurance Company
- Commercial Insurance Company
- Home Insurance Agency
- Landlord Insurance Company
- Liability Insurance Company
Written by the company
Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.
Contact info
High Street, ME12 1UD, Sheerness, United Kingdom
- 01795 580 800
- enquiries@sharrock-insurance.com
- sharrockinsurance.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Prompt service reasonable premiums
Prompt service, plenty of followup and adjustments for underwriting with quick requotes. Reasonable premium.
How insurance should be
On line quote included cheaper alternative. Just had to pay for it really.
Highly recommended
Great sorted my insurance out and at a…
Great sorted my insurance out and at a great price thanks
Staff are very helpful
Staff are very helpful and took the time to explain the policy.
Helpfull staff & gives you confidence…
Helpfull staff & gives you confidence when using
Thank you Morgan
Morgan sorted out all the queries I had for our holiday Lodge insurance professionally and efficiently and was very reassuring and knowledgeable. Sharrocks are a rare breed in the insurance world as you can always speak to the same person. Thank you Morgan, you have been very helpful.
Super quick and helpful staff and the…
Super quick and helpful staff and the none process is so simple, efficient and fast.
Polite efficient and helpful.
Telephone request
Always friendly and helpful service and queries always answered with 'a smile' and responses and requests dealt with immediately. Highly recommend Sharrocks
I have always found Sharrocks insurance…
I have always found Sharrocks insurance to be professional, prompt and efficient in my dealings with them,so I would recommend them on my experience.
Great company to deal with
Great company to deal with, always helpful to get you the best deal.
Everyone who I have dealt with at…
Everyone who I have dealt with at Sharrocks Insurance have been very helpful and efficient in handling any queries I might have had. I think they have been dealing with my property insurances for about 10 years now and I will have no hesitation in going back to them in future years. Colin Young
No communication when changing renewal quote after husband's death
On receiving my renewal quote I informed you that may husband had died and that I would be renewing in my sole name. I was asked for a copy of my husband's death certificate. Which I did. I have heard nothing since except communications addressed to both my husband and myself. Please return my husband's certificate. You don't need it now. Thank you for your time.

Reply from Sharrocks
Excellent
Excellent. Knowledgeable, competent, considerate, helpful, prompt. Could not be faulted. Thank you, Maddie.
Amazing service from Maddie
I found this company incredibly helpful. Maddie handled my enquiry and was exceptional. I dont normally do reviews but it was so refreshing. Amazing service
I spoke to Cher and I have to say she…
I spoke to Cher and I have to say she was absolutely brilliant in sorting out my insurance. I would definitely recommend.
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