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Sharrocks Reviews 

3,752
•
TrustScore 5 out of 5

4.9

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, kind, and efficient in handling inquiries and issues. Many appreciate the excellent customer service, noting quick response times and a personalized approach that makes them feel valued. Consumers frequently highlight competitive pricing and excellent value for money, often finding better premiums than expected. Many also appreciate the company's ability to secure the best and most suitable insurance, leading to long-standing customer relationships.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers had positive experiences with service, often highlighting the efficiency and helpfulness of staff... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Price

Customers consistently note positive experiences with price, often finding competitive quotes and better... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more

Rated 5 out of 5 stars

We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more

Rated 5 out of 5 stars

Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more

Rated 5 out of 5 stars

Sharrocks have been brilliant from the get go. First time sourcing insurance myself for goods with a number of specifics required. Sharrocks made the process simple and answered ALL the questions I... See more

Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(3,752)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I spoke to a lovely and kind lady…

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away.
She gave me peace of mind by telling me she would confirm all was well with my policy im a few days time.
I wish I could deal with Sam always regarding future correspondence as she represents a positive experience for all who speak to her.
Thank you for having Sam as part of your team.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Reduced premium!

They managed to reduce my premium for building insurance. I've recommended them to my neighbour who also managed to save money.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great Cover at a Reasonable Price

The brokers arranged a buy-to-let insurance policy with a great level of cover at a very reasonable price. The whole process was smooth clear and easy from start to finish.

They were friendly and straightforward to deal with and a special mention to Cher and Natalie who were especially helpful responsive and professional throughout.

Highly recommended.

January 16, 2026

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