I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more
Fantastic service from Sophie this afternoon. I was desperately in need of some short term equipment hire insurance for a video shoot I'm for a client (we're hiring a replica Imperial State Crown). So... See more
Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more
Company details
- Insurance Broker
- Business Insurance Company
- Commercial Insurance Company
- Home Insurance Agency
- Landlord Insurance Company
- Liability Insurance Company
Written by the company
Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.
Contact info
High Street, ME12 1UD, Sheerness, United Kingdom
- 01795 580 800
- enquiries@sharrock-insurance.com
- sharrockinsurance.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The renewal process is straightforward
The renewal process is straightforward, and the pricing is exceptionally competitive.
January 10, 2026
Unprompted review
Did not have to wait long on the phone
Did not have to wait long on the phone. Efficient. Rang me back when they said they would.. Quickly dealt with.
January 8, 2026
Excellent and prompt releable service
January 7, 2026
All done efficiently.
January 6, 2026
Competitive premiums and great customer service!
I switched to Sharrocks for our holiday cottage insurance last year and have been really happy with them so far - competitive premiums and great customer service, what more could you want?! Cher-Marie and Georgia have been super helpful with any queries and I feel confident everything is covered!
January 6, 2026
Very helpful company
Very Accomplished and helpful company have been with Sharrocks 3 years now and very pleased with the service provided and very competitive prices
December 31, 2025
Unprompted review
Simple renewal process
Very competitive pricing, simple renewal process.
December 19, 2025
Unprompted review
An extremely helpful company
An extremely helpful company. Making sure everything is as it should be for my insurance. Thanks guys.
December 19, 2025
Unprompted review
Highly Recommended
Sharrocks are always friendly and helpful.
We have just renewed our insurance with Natalie's help and couldn't be happier with the service we have received.
Would highly recommend.
December 19, 2025
Unprompted review
Efficient renewal process
Efficient renewal process at a competitive price for a non standard construction. Policy coverage generally more comprehensive than other policies in the marketplace. Easy renewal process
December 10, 2025
Sharrocks left our business exposed…
Sharrocks left our business exposed with a poorly suited policy and unprofessional service.
Despite clearly outlining our business setup, we were sold a policy that required advanced security systems we were never told about — leaving us at serious risk. Communication was poor throughout, with defensive and dismissive responses, especially from Alan.
We’ve since moved to Superscript, who handled everything clearly and professionally. No excessive requirements, no drama — just straight-up good service.
In my opinion, Sharrocks gave us a policy that didn’t reflect the needs of our business and failed to communicate critical information. That’s not acceptable at this level.
👉 One word of advice to others: Always upload your policy documents to AI tools to spot missing clauses or critical issues. It could save you a lot of money and stress — we learned that the hard way.
If you run a serious business, I’d strongly recommend looking elsewhere.
December 16, 2025
Unprompted review
Reply from Sharrocks
Thank you for your review. We are disappointed you are unhappy and as always with any feedback, we will use this as an opportunity to assess and improve if necessary.
While we are unable to comment on the specifics of a case publicly, we have a proven, audited track record of providing quotes that match the demands and needs of a business, of issuing the correct paperwork in a timely manner and in highlighting any necessary conditions appropriately.
We wish you all the best with your new insurer.
Wonderful service as always from the…
Wonderful service as always from the team, cannot recommend them highly enough
December 5, 2025
Replied very promptly with all the…
Replied very promptly with all the information required.
December 12, 2025
Great service
After my insurance company , cancelled my policy after 16 years when I moved , they sorted out a policy to suit my needs
December 12, 2025
Maddie specifically was great
Maddie specifically was great. She contacted me and apologised for a mid term change to the policy at time of signup. Slightly annoyed that the cover is no longer as good but cannot fault Maddie. Also got a good price on my policy.
December 11, 2025
Excellent guidance, recommendations and proposals
Excellent guidance, recommendations and proposals for a very comprehensive Block Building Insurance, Landlords Legal and Terrorism Cover
December 10, 2025
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