Sharrocks Reviews 

3,752
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and efficiency, making interactions pleasant and productive. The service is frequently described as excellent, with many appreciating the personalized approach and seamless process. Reviewers highlight competitive pricing and value for money, often finding better rates than expected, alongside quick response times and efficient query handling. Many people have maintained long-term relationships, trusting the company to consistently find the best and most suitable insurance solutions. Customers feel well looked after, appreciating clear explanations and the confidence that everything is covered for their specific needs.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fantastic and exceptional service... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, efficiency, and... See more

Price

Customers consistently note positive experiences with price, often finding competitive quotes and reasonable... See more

Response time

Consumers consistently report positive experiences with response times, highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more

Rated 5 out of 5 stars

We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more

Rated 5 out of 5 stars

Fantastic service from Sophie this afternoon. I was desperately in need of some short term equipment hire insurance for a video shoot I'm for a client (we're hiring a replica Imperial State Crown). So... See more

Rated 5 out of 5 stars

Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,752)

242 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Even when I didn't understand the policy wording too well, Cher-Marie went through it with me and explained exactly what I was covered for. Nothing was too much for her. Plus she rang me back when I left a message asking if she would.

December 5, 2025
Rated 5 out of 5 stars

Competitive insurance quotes

I came across Sharrocks online when I needed a quote for a commercial building, which I was having difficulty getting. They provided me with one swiftly along with quotes for two apartments I had. The fact that I was dealing with one person was a big bonus for me the quote provided was very competitive. I have since put three more properties with them all dealing with the same person, all competitive quotes.

December 1, 2025
Rated 5 out of 5 stars

Highly recommend

Very approachable, listens to clients needs and matches products to match as best as possible. Professional, great communication and efficient.

Would highly recommend.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful knowlegable company

Helpful knowlegable company, where previous reviews praised Sharrocks in the event of a claim (most Insurance companies' reviews seem confined to customers' experiences of buying their policy, hardly a good-enough test of what really matters in the end), Maddie's assistance in choosing the right policy for me was excellent

November 13, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look