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Sharrocks Reviews 

3,752
•
TrustScore 5 out of 5

4.9

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Considering 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and efficiency, making interactions pleasant and productive. The service is frequently described as excellent, with many appreciating the personalized approach and seamless process. Reviewers highlight competitive pricing and value for money, often finding better rates than expected, alongside quick response times and efficient query handling. Many people have maintained long-term relationships, trusting the company to consistently find the best and most suitable insurance solutions. Customers feel well looked after, appreciating clear explanations and the confidence that everything is covered for their specific needs.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fantastic and exceptional service... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, efficiency, and... See more

Price

Customers consistently note positive experiences with price, often finding competitive quotes and reasonable... See more

Response time

Consumers consistently report positive experiences with response times, highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lovely and kind lady called Sam who was more than happy to sort my issue out right away. She gave me peace of mind by telling me she would confirm all was well with my policy im a few... See more

Rated 5 out of 5 stars

We needed to renew the insurance on a house that we operate as an AirBnB. The price from our existing insurer seemed a little high, so we shopped around and identified Sharrocks as a possibility. Th... See more

Rated 5 out of 5 stars

Fantastic service from Sophie this afternoon. I was desperately in need of some short term equipment hire insurance for a video shoot I'm for a client (we're hiring a replica Imperial State Crown). So... See more

Rated 5 out of 5 stars

Sharrocks have provided our business insurance since 1998 . They have always provided a bespoke service making sure they find the best and most suitable insurance . Before we renew our policies Sharro... See more

Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

Sharrocks aim to be your friendly experienced insurance adviser. The people you approach for reliable and trustworthy advice for any insurance query. Talk to us about your risk and we will understand and advise on the best possible solution. We recognise that one policy does not suit everyone and we offer tailored solutions so that you can be assured the right protection is in place should the worst occur. To us each client is different and needs a specific solution.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,752)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Poor Service...

Once I had paid for my insurance they had to contact myself again as they were unable to find the addresses of the property's that I had insuranced with them. ( they sent myself out the quotes for the addresses of the propertys)

Weeks later I am still waiting for my insurance documents.

My advice is find a different company.

November 11, 2025
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Reply from Sharrocks

Thank you for your feedback - we really appreciate you taking the time to give this.

We have tried to call you to discuss, but have been unable to reach you so far.

It is necessary, at times, for further calls to be made to a client to ensure the information on policies is as accurate as possible. We, as a broker, are acting on behalf of both the clients and insurers and it’s important these checks are made and standards are upheld.

We are sorry one set of your documents were delayed, this was a human error and we do apologise for any inconvenience caused.

Rated 5 out of 5 stars

Thank you Cher


Thank you Cher ,
My phone call with Sharrocks Insurance requesting help and advice for Public liability insurance was very efficiently provided by Cher .
Very Happy with my New Policy.

November 10, 2025
Rated 5 out of 5 stars

There helpful excellent aff

There helpful excellent affordable kind great help by samantha collins very kind had a problem was sorted straight away reccommend these to anyone cant be beat on price

November 4, 2025
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