Chris Knott Insurance Reviews 

2,392
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the knowledgeable, friendly, and helpful staff who provide excellent customer service and a personal touch. Many appreciate the ease of speaking with real people for expert advice, avoiding automated systems and ensuring a straightforward process. Reviewers frequently mention the competitive pricing and ability to secure great deals, often beating comparison sites. The company's efficiency in handling renewals and providing comprehensive cover also contributes to high satisfaction and long-term loyalty among many customers.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and the helpfulness of... See more

Price

Users describe positive interactions with price, frequently mentioning fair and competitive pricing for their... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting its excellence and... See more

Subscription

Customers consistently note positive experiences with subscription renewals, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service as always. I had been with them for many years before needing to go elsewhere due to having a car with a panoramic sunroof, as this would not be covered under the glass cover. I'm now... See more

Company replied

Rated 5 out of 5 stars

They are so easy to deal with and helpful , unlike some insurance companies that you might use direct and only have one choice of communication - online and expected to print off everything at home .... See more

Company replied

Rated 5 out of 5 stars

Used CK for years and years now covering my UK and Japanese import BMWs Never any silly questions asked; all mods, simple or complicated covered and with the likes of protected NCBs, breakdown cove... See more

Company replied

Rated 5 out of 5 stars

This is the 4th or 5th time I have renewed my car insurance with Chris Knott. Always helpful when it comes to policy variations, going abroad or adding a driver and you can easily get to speak to a re... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Commercial Insurance Company
  5. Insurance Agency
  6. Liability Insurance Company

About Chris Knott Insurance

Written by the company

Chris Knott Insurance is a truly independent insurance broker offering personal and commercial insurance delivered by qualified experts to clients nationwide.

From the very beginning, Chris Knott Insurance has worked to build strong and long-term relationships with their clients, car clubs, churches, charities and community groups while maintaining their legal obligations.

With dedicated contacts and ongoing support, the team ensures that their expertise and knowledge are always on hand. And if the worst happens and an insurance claim is made, their experienced team is available to help every step of the way.

Chris Knott Insurance clients can also take advantage of their specialist expertise for the following:

  • Car Owners Club Insurance: Competition-beating policies for forum or club members who lavish care and attention on their vehicles.

  • Charity Insurance: Tailored solutions for non-profits, charities, CICs and CIOs to ensure all activities and/or property are covered.
  • Church Insurance: Specialised insurance for churches and other religious organisations to ensure that their buildings, trusted persons and activities have the right level of cover.
  • Allotment Association Insurance: Insurance designed with the needs of allotments, clubs and societies in mind.
  • Canine Business Insurance: Financial and legal protection for all dog-related businesses.
  • Photography Insurance: Bespoke cover for equipment, liability and images for both amateurs and professionals.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,392)

254 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy cover quote

Prompt response to enquiry, simple questions, good options, flexible terms and, most importantly, competitive prices. Clear information about cover and payment details.

February 23, 2026
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Reply from Chris Knott Insurance

Thank you for taking the time to leave a review, I am pleased that we have been able to help

Rated 5 out of 5 stars

Good service up to this years renewal

Good service up to this years renewal. but circumstance change made it difficult tohet new policy, staff i spoke to did their best, but could not give the cover i required, so reluctantly went toanothe broker.

February 23, 2026
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Reply from Chris Knott Insurance

Thank you for the 5 star review. I am sorry to hear that we were unable to assist with your requirement. Please try Chris Knott again at your next renewal and we will do all we can to help.

Rated 5 out of 5 stars

Polite

Polite, respectfull, efficient and understanding.

February 16, 2026
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Reply from Chris Knott Insurance

Thank you for the 5 star review and lovely comments.

Rated 3 out of 5 stars

NCB Issues

Agreed at purchase I had 6 years NCB They later asked me to prove 9 years NCB to satisfy the policy. Phoned them to state we always agreed 6 years. In reality I actually had 7 years NCB so one year more than originally stated. The telephone operator put me on hold and then demanded at an extra £80 for the difference between 9 years and 6 years. I complained and reiterated we agreed 6 years. They then investigated our original phone call, apologised and admitted 6 years NCB and that no extra charges were due. Completely failed to acknowledge I had provided 7 years so where is my reduction in the policy total for the extra year? Quick to demand more money but immediately silent when a credit is due.

February 12, 2026
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Reply from Chris Knott Insurance

I do apologise for the confusion, I understand that we also responded to you via email acknowledging that the original account handler made a mistake when entering the details.

Rated 5 out of 5 stars

Personal and efficient service

Quick response, very efficient setting up my insurance (and competitive). Very helpful and genuine - so nice dealing with a small company rather than being processed by a helpdesk!

February 11, 2026
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Reply from Chris Knott Insurance

Many thanks for the 5 star review

Rated 5 out of 5 stars

Great service.

Not the cheapest but definitely the best service.

January 30, 2026
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Reply from Chris Knott Insurance

Thank you, I am pleased that you are happy with the service we provide.

Rated 5 out of 5 stars

Friendly and very helpful team

The staff at Chris Knotts were really infomative, friendly and helpful and worked hard to get me the best quote for insuring my car

February 3, 2026
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Reply from Chris Knott Insurance

Thank you, I will pass your comments onto the team

Rated 5 out of 5 stars

The quotation I received from "Chris…

The quotation I received from "Chris Knott Car Insurance" on 29th January was, I considered, to be very reasonable.
I phoned Chris Knott on 30th January and paid on line, I then received all documents the same day.
Thank you Chris Knott Car Insurance.

January 30, 2026
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Reply from Chris Knott Insurance

Thank you

Rated 5 out of 5 stars

Everything was handled quickly

Everything was handled quickly. From the pick up of the phone through to the payment of the renewal. Nothing at all to fault.

January 27, 2026
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Reply from Chris Knott Insurance

Thank you for renewing and thanks also for the 5 star review

Rated 5 out of 5 stars

Always answer the phone and are polite…

Always answer the phone and are polite and personable. Documents emailed immediately. Not always the cheapest, but you get what you pay for....would always recommend.

January 20, 2026
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Reply from Chris Knott Insurance

Thank you for the 5 star review and lovely comments.

Rated 5 out of 5 stars

Chris Knott Offer Great Customer Care

Chris Knott really stands out due to the great customer service they provide. Their polite, friendly and knowledgeable staff are always accessible over the phone and offer a great customer care experience is exceptionally important to me. I have used them in the past on a modified car and am now using them again on my standard runaround. They found me car insurance with a great level of cover at an unbeatable price. I also have my home insurance with them.

January 20, 2026
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Reply from Chris Knott Insurance

Thank you for taking the time to leave a 5 star review with lovely feedback for the team.

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