I ordered a cap for my 14 year old son on Monday 27th July using his savings and some birthday money. I immediately received an email reply confirming receipt of my order and confirmation... See more
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My son loves Christian Rose stuff and is building quite a collection of the hats. They are excellent quality and often on sale so I snap them up whenever I can. Really nice brand that still has an ex... See more
Company replied
Wow what can I say I took a chance On buying one of these hats and ended up buying another hat the quality stands up to a D squared very happy with it detailing on the inside sets it off lovely hats w... See more
Ordered a trucker cap and the order is wrong, Sent several emails and messages and not bothered to reply, This is very frustrating at this hat cost £45.00 all I want is a replacement Appre... See more
Company replied
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Quick delivery
Quick delivery. Better if free delivery for UK orders. Quality was fine regarding cap & packaging.
I’ve ordered a few hats from these guys…
I’ve ordered a few hats from these guys and I’m always impressed, great style, fit and quality
Still waiting !!
Absolute joke of a company now this place. Been over a month I've waited for a reply shambles. Couldn't run a bath.
After numerous emails and still no item…
After numerous emails and still no item I have not had any contact from this company! Hideous customer service that can’t even respond!
Always a great experience.
Terrible customer service
Terrible customer service, no one responds still waiting for my refund after 2/3 weeks. Will never order again from the site. Stay clear !!!

Reply from Christian Rose
great quality fast shipping
Very good quality
10 / 10 excellent
Quality over quantity.
One of those clothing lines that keep on pulling you back to buy more, all products are just perfect, the quality is just too good. Perfection at it's best.
Happy customer
Caps are a perfect fit and love the design. Have 5 now. May have to get more as my girlfriend keeps stealing them.
The quality of the hats and the perfect…
The quality of the hats and the perfect size . Delivery on point .
Designer cap
Excellent product awesome price and proper designer cap real cool excellent workmanship and a welcome to the family email.!! Can’t highly recommend enough all the designer caps are stunning and fast dispatch Thanks my Christian Rose
Always good service and quality products
Fantastic quality clothes
Fantastic quality clothes
Well packed
Will definitely order again
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