I ordered a cap for my 14 year old son on Monday 27th July using his savings and some birthday money. I immediately received an email reply confirming receipt of my order and confirmation... See more
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My son loves Christian Rose stuff and is building quite a collection of the hats. They are excellent quality and often on sale so I snap them up whenever I can. Really nice brand that still has an ex... See more
Company replied
Wow what can I say I took a chance On buying one of these hats and ended up buying another hat the quality stands up to a D squared very happy with it detailing on the inside sets it off lovely hats w... See more
Ordered a trucker cap and the order is wrong, Sent several emails and messages and not bothered to reply, This is very frustrating at this hat cost £45.00 all I want is a replacement Appre... See more
Company replied
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Absolutely abysmal company
Absolutely abysmal company. Ordered a hat on the 16th of December in readiness for Christmas. Didn’t arrive that left a teenage nephew pretty disappointed on the day. No email to say that they were out of stock or it wouldn’t be being sent. Come the 11th of January I wrote an email explaining my situation, was offered a refund. I accepted this as £40 for a baseball cap is steep and I wanted to go out and buy one for my nephew seeing as he still had nothing at this point. We are now the 18 of January, not had so much as an email response to my request for a refund let alone my money back.
Would never use this company again, and would advise anyone else against doing so. Products don’t arrive, customer service is non existent. I’ll take this down when I get a refund as an awareness piece for those reading this so they know I still haven’t received one.

Reply from Christian Rose
Ordered a hat for my son for Christmas…
Ordered a hat for my son for Christmas and still waiting. I have tried numerous times to make contact and no reply to emails

Reply from Christian Rose
I ordered for some hart
I ordered for some hart, but wrong order was sent to me. After every inquiry, I was told to return the order back,but after 3 weeks of the return, I haven't heard anything from anyone from CR.not even to return the original order that I made. PayPal has taken over the case now.

Reply from Christian Rose
Wrong cap has been sent
Order a cap from Christian rose,the cap I received were the wrong one I've ordered. Have tried to get in touch with customer service several times but no response.😡 it's a joke. I would never use this company again. Customer service is a waste of space. They very quick to take your money and send the wrong item.

Reply from Christian Rose
I haven’t received my order still & no…
I haven’t received my order still & no replacement as yet 😡

Reply from Christian Rose
been waiting over a week now for a…
been waiting over a week now for a delivery of a hat and had no email saying its been shipped or yet dispatched and no email regarding any delay of it and was ordered on the 13th of august

Reply from Christian Rose
Absolutely love these hats
Absolutely love these hats, hats were delivered next day and didn’t even pay for next day delivery
Good service can’t complain hats fit…
Good service can’t complain hats fit really well, Also delivered very quickly too!
Please can you return my money back to…
Thank you for your urgent response.
I look forward to receiving my order.
Fantastic caps with great detail and…
Fantastic caps with great detail and colouring, just received my 5th one and never disappointed and will definitely be buying more.
Super fast delivery which is a added bonus.

Reply from Christian Rose
Packing was poor for a hat that cost…
Packing was poor for a hat that cost £45-£50 and had a whole in the box so not sure if that was done in transit. Hat however was fine and very good quilts just feel packaging needs improvement to reflect the price.

Reply from Christian Rose
fast delivery and truckers was amazing
fast delivery and truckers was amazing. only bad thing was that one fit bucket hat didnt fit at all. too small by 1-2cm.
Great service

Reply from Christian Rose
My son loves these hats and has no end…
My son loves these hats and has no end now very good price and great delivery
Order two caps but only received one cap
Perfect
The service was great and very fast. Cane on time and nothing was wrong with my order.
Top Products, Top Service
Great range of products, easy to use website & delivery times spot on ahead of the festive period.
Great shop, returning customer
I have ordered a few times from CR and I am never disappointed. Plus I got an absolute bargain on black Friday for some Christmas presents.
I placed an order and to this day I…
I placed an order and to this day I still haven't received anything, I emailed them so many times and until yesterday they finally decided to respond. They meant to get Back to me pertaining my order, still nothing and it is now five days .

Reply from Christian Rose
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