Christian Rose  Reviews 

Sent me wrong item have emailed multiple times put not getting any reply. Avoid these guys quick to tak etc your money but when they mess up you can’t get hold of them

Appalling company, avoid at all costs.

Bought 2 caps, trying to return one of them and there is no returns address on the site and no means of obtaining it. I have email both the info@christianroseclothing and customercare@christianroseclothing email address and have yet to get any response.

This is an absolute scam and they should not be able to continue trading. Hopefully the poor experiences of customers like myself will warn off potential future customers before they use this company.

Need restocking of hats

How does a company operate without a phone number in 2025?
No help, no answers, just silence. Totally unacceptable.

Faulty goods and no reply to emails

A great product with good service. I'm really pleased.

I love the hats and have brought a good few over the years,, HOWEVER I prefer to buy these hats from other outlets like Flannels etc because EVERY single time I have brought them directly from Christian Rose they take ages and ages to come!!! I purchased one of these hats from Flannels and one directly from Christian Rose over a week and a half ago. Guess what the flannels one came next day delivery no issues, perfectly boxed and great. The hat directly from the brand hasn’t yet arrived and the EVRI tracking tells me nothing. It’s been over a week now but I’m none the wiser. And to top it off I got an email this afternoon from Christian Rose asking me to rate my purchase, even though I haven’t yet received it….anyway moving forward I’ll still buy their hats but from other places but not directly from them .. which makes no sense really. Do better please

The hats smart no probs with it but it doesn’t suit me but there’s no return address or paperwork comes in the box and I’ve email twice about sending it back but no reply

Purchased a hat and it never got delivered,contacted customer service a couple times and no reply ..
No hat no refund and no response..
Would never use this company again or recommend

Never received my order

2 hats didn’t turn up again, which I’ve paid for and yet again no contact

Recently ordered 5 hats from here. When the delivery arrived there was only 1 hat in the box. I spent £240 on this order to take away with me. Have e mailed multiple times and sent messages via Instagram.

Certi certi

Please Avoid buying on this company

I am gutted to have to write this review after owning around 10 Christian Rose hats, my last order which I was looking forward to receiving turned up and was the wrong cap, I have tried on numerous times to email this company to advise of the error and what to do next to get this replaced and guess what.........no reply nothing!! After reading the last few reviews it seems this is a regular occurrence which is a shame as the caps are not cheap. I have been a very happy customer up until now but being ignored is not a good way of promoting your business

Ordered a trucker cap and the order is wrong, Sent several emails and messages and not bothered to reply,

This is very frustrating at this hat cost £45.00 all I want is a replacement

Appreciate we are all humans and make mistakes

Update on order: Had the CEO replay here so I sent a email, Been 7 days or more and not received anything back via email,

Absolutely shocking experience. - Now time to speak to someone with importance

DO NOT BUY FROM THIS COMPANY. I ordered a hat which I returned and had an email to confirm it had been received but over a month later and multiple emails with no response or refund. Now having to contact credit card company to try and different way. Would absolutely never buy from them again.