Ciconia Recovery London Reviews 68

Their approach is friendly and efficient, and they always reach out at just the right time when you might overlook something. I truly feel acknowledged. Albina is wonderful; every conversation with her leaves me feeling valued.

Consistently outstanding supportive & they always go the extra mile to look after us. We would be utterly lost without them.

Sam - the practice manager - gives outstanding advice. She's really patient with newcomers and has accurate information to share with them. Really kind person.

They are warm and prompt and follow up with contact when you are likely to forget. I feel seen. Albina is amazing, whenever I talk to her I feel cared for.

Really friendly staff. Very helpful and accommodating and helped me with the forms and change the dates when I needed to.

I was only asking because I got the monthly buvidal injection yesterday to release 16 mg of bupranorfine daily an just wanted to know if it releases the 16mg at certain time or if it is consistently releasing slowly over the month as I was on 16 ml of esprinor for 8 days b4 the injection to stop heroin withdrawal

I had a Zoom call with a great doctor. Our call revealed many facts and I feel I am in good hands for the help I seek.

Since my 1st meeting with circonia 5yrs ago
My life has never been better.

Dr Khaled I can't thank enough, my life was hard work every day, now I look forward to waking up,I wish I went sooner.

My life with ADHD was hard work to say the Very least, going to get help is the best thing you can do, it's the hardest part of the journey, once you do that your life will be 100% better, I'm 50yr old my only regret in life is not going sooner, I've gone through hell over the years, it's never to late to be the person you could've been.

Working with Sofia has been a life-changing experience. As someone with ADHD, I’ve struggled for years with procrastination, poor time management, and difficulty staying focused. Sofia’s coaching has not only helped me tackle these challenges but also empowered me to develop strategies that actually work for me.

Her approach is compassionate, insightful, and tailored to my specific needs. She’s helped me break down overwhelming tasks into manageable steps, improve my communication skills, and build routines that finally stick. I’ve gained so much confidence in my ability to stay organized and follow through on my goals.

What sets Sofia apart is her deep understanding of how ADHD impacts all aspects of life. She never once made me feel judged or nervous but instead created a safe space where I felt I could freely talk about my issues. With her coaching, I've learned to work with my brain instead of against it, and I'm seeing concrete, long-term improvement in both my personal and professional life.

If you're looking for a coach who truly gets it and can help you unlock your potential, I couldn't possibly recommend Sofia Hepburn more. She's made a huge difference in my life, and I'm so grateful for her coaching.

Amazing customer service, and swift ADHD diagnosis process.

Sam is absolutely fantastic and has always provided me with outstanding help, advice, and assistance.

She is extremely helpful, friendly, and very responsive to all communications.

Thanks for being the best.

Good experience Dr khaled was very good. Had a lot of doubt but really helped me.

Best communication, knowledge and service. Highly recommended.

It is unusual to write a review which does not involved purchasing goods or eating at a restaurant because this is literally a life changing experience.

I have only recently discovered the possibilities of having ADHD, after several comments from colleagues and friends.

I began reading about ADHD and found many similarities with my current symptoms. It has taken me approximately 2 years to start researching for a clinic to be assessed. After several attempts to communicate with few clinics, I was disappointed by their service and lack of understanding and gave up searching.
I spoke with a colleague recently colleague who gave me the details for Ciconia Recovery so decided to give it another shot.

From the first phone conversation, I felt that I have found the right clinic. The lady I spoke with was extremely friendly, compassionate and understanding. I booked an appointment with Dr Khaled Helmy with no prior knowledge about him or the clinic.

The big day arrived and as soon as I walked in, I felt at ease. I can only describe Dr Helmy as one of the friendliest people I have ever met. The knowledge that he possessed I can only describe as incredible. It is as if he knew exactly how I felt over the past 50 years, and he knew why. Suddenly everything made sense to me.

I walked out after the assessment, feeling that I have rediscovered myself. I was overwhelmed.

Then came the medical examination followed by the medication I was prescribed. On day one of the medication, I have taken the day off work as I was petrified. I will not go into the following days in details but in a nutshell, Dr Helmy has changed my life!

For the first time in my life, I have managed to enjoy my life with the people around me. The energy that I have now is such a new experience for me, I look forward to the next day in the evenings.

I have also called the office on several occasions to make few enquiries regarding follow up appointment and general queries. I can’t name all the ladies I spoke with over the telephone, but I am sure that I spoke with everyone there. Each and everyone one of them are amazing. The patient and dedication that I received from them all and to be encouraged to call them whenever I had an enquiry without making me feel that I am wasting their time is greatly appreciated.

I could write so much more but no one wants to read a long review so, in short…

It doesn’t matter how old you are, it is never too late!

Worth every penny and would likely to have paid even more, knowing what I know now.

Dr Helmy – Changed my life and will be grateful to him for the rest of my life.
Ciconia staff – Mr Yadallee, Albina and Sam (apologies if I missed the others)
Incredible after-care and professionalism. This is how a company should run.

Thank you again to all of you!!

Ciconia provide the best patient experience, and first-class service and is very caring and responsive. I would highly recommend their services to anyone.

I had my doubts about Ciconia due to a combination of some administrative issues and a breakdown in communication. They have however listened to my concerns and issues and reacted positively. I now have a way forward for my husband and this has given us hope. Thank you to Albina who dealt with this situation with care, understanding and compassion. And to Dr Helmy and his team for their onwards care plan.
It is a long road ahead but we now feel confident in Ciconia and their commitment towards patient care

ADHD Appointment,

Throughout the whole process, Ciconia were wonderfully accommodating and treated me like a human being. They sent me gentle reminders and tried to make the pre-assessment requirements as accessible as possible.

The info before the appointment and the pre-assessment registration was wonderful and consistent. The lady who took my phone call was kind, professional and sensitive to how I might be on the phone and treated me with a massive amount of patience.

All the staff were friendly and were so helpful. Sofia and Dr Henley were wonderfully kind and thoughtful and were dedicated to any of my questions and letting me explain myself in a way that made sense to me and never shut me down or made me describe myself in a way that wasn't helpful to me.

If you're looking for an ADHD assessment, I would highly recommend Ciconia. They're thorough, their communication is really consistent and is professional but accommodating and reassuring. They made what can be a bit of a rollercoaster and a process that can make people feel exposed or feel like they're not believed, the absolute opposite of that. You'll feel held and you'll feel listened to whatever your outcome.

I can't thank the whole team enough for everything.

Albina, is extremely knowledgeable and helpful, this leaves you with everything you need to consider, for an appointment. the consult was brilliant and the appointment was conducted in a relaxed manner. I would definitely recommend Ciconia Recovery london.

The service and professional of the staff and doctor was outstanding in my medical care, from the first point of contact, they really looked after me and provided me with all the information so I can make an in formal decision. Sam and her team Albina, Rhia & Yasmin were excellent in the field of the situation. I would just like to stay a big thank you to Dr Khaled and his team for all the help and support they have gave me over the last few months, it is much appreciated. The services you have offered and provided is very important for me to get through the process of getting the job done and getting myself back to where I need to be. I will continue to work with you and would highly recommend your services to anyone that needs help and support in their lives. Once again a big thank you to Dr Khaled & Sam and her team. Keep up the great work you guys do!!!

I had some nerves going into treatment, but I was completely dedicated to it. The team noticed this and believed in me, which went a very long way. I'll always carry the best feelings towards Circonia and my recovery due to the genuine care extended to me when I needed it the most. Seriously guys, can't have gone any better. Forever grateful. Thank you and all the best ♥