Frequently order from Cigars.co.za and every order has been delivered on time (or even before). My last order they notified me about a stick not being in stock and asked if they could replace it wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I received the courier notification within 2min of placing my order. From the courier!!! If I can fault cigars.co.za on anything, it is the warning stickers on the box, if you place the stickers yours... See more
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Four clicks and on OK, will ensure that your order is placed. Packaging is fantastic and the delivery is super fast. Best online experience ever. The "four clicks" only apply to repeat customers.... See more
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I recently purchased a few boxes of cigars from Pedro, and I couldn’t be more pleased with the experience. The service was incredibly fast and efficient—my order was handled with care and delivered pr... See more
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Company details
Written by the company
Cigars.co.za is South Africa’s leading specialist in premium cigars, offering one of the biggest curated selections available in the country. Our focus is on quality, authenticity, and consistency, supported by a knowledgeable team passionate about helping customers at every stage of their cigar journey. All cigars are stored in professionally managed humidors, maintained at optimal temperature and humidity to ensure that every cigar reaches you in perfect condition. PedroPortia Cigar & Champagne Lounge in Fourways is the flagship lounge associated with our online offering, providing a sophisticated, welcoming environment to enjoy our cigars on‑site. The lounge features an extensive walk‑in humidor, a premium bar selection, and attentive service, making it an ideal setting for both relaxed visits and special occasions. Together, Cigars.co.za and PedroPortia combine expert online service with a high‑end lounge experience, positioning us as a trusted destination for cigar lovers across South Africa.
My promise to you
Written by the company
- You will get the best kept cigars in the fastest way possible!
- All our cigars are kept in a temperature and humidity controlled warehouse. With no delays, as everything you see is in stock, together with a courier company that is proven to be the fastest, you will get your cigars before you can say: supercalifragilisticexpialidocious
Our shipping promise
Same day and next day deliveries
JNB / PTA area same day delivery on orders completed before 10am. The rest of South Africa, all orders are delivered the following working day. (Rural areas can take 2-3 days extra)
Contact info
PedroPortia Cigar Lounge, The Gantry Lifestyle Center, Cnr Witkoppen and The Straight av, 2021, Fourways, South Africa
- 0713518820
- Smoke@cigars.co.za
- cigars.co.za
4.9
Excellent
792 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great communication and quick delivery
January 7, 2026
Reply from Cigars.co.za
Thank you for the awesome review Lyndon!
Reply from Cigars.co.za
Thank you for an awesome review!
Reply from Cigars.co.za
Thank you for an awesome review !!
The delivery was quick did not take…
The delivery was quick did not take more than 5 days
January 3, 2026
Reply from Cigars.co.za
Hi Karabo, the order was delivered same day. You placed an order on Saturday, and on Monday it was sent out and delivered. So in reality it didn’t take more than 1 day!! All shipments are done during working days.
Super fast delivery
Super fast delivery. Contents well protected and shipped with humidity control.
December 20, 2025
Reply from Cigars.co.za
Thank you so much for the great review Gibran! Highly appreciated it!
Great experience
Quick delivery, and the Cohiba came in its own cigar box, which I thought was a really nice touch. I also really appreciated that the cigar came in an air seal bag to retain freshness. Will order again for sure.
December 19, 2025
Reply from Cigars.co.za
Thank you so much for your great review! Always a pleasure!
Reply from Cigars.co.za
Thank you so much for the great review Quinton!
Lightening-fast delivery as always
Lightening-fast delivery as always. Exceptionally well packaged as always. It breaks my heart that I haven't more money to spend with you guys!
December 29, 2025
Reply from Cigars.co.za
Ahahah great review ! Thank you so much Khosi! =)
Was delivered fast and in good…
Was delivered fast and in good condition with a sealed pack and case
December 27, 2025
Reply from Cigars.co.za
Thank you so much for the great review! Highly appreciated!
Always a great experience to order here!
December 17, 2025
Reply from Cigars.co.za
Thank you so much for the awesome review Emmanuel!
As always a perfect product
As always a perfect product. Delivered with care. I have never had an issue with smoking.
December 21, 2025
Reply from Cigars.co.za
Thank you so much for the awesome review!!
An all-in brilliant service
An all-in brilliant service. From the fantastic selection of competively priced cuban and new world cigars, the professional and courteous communications to the next day delivery from Joburg to CPT .. a faultless experience. Thank you so much.
December 17, 2025
Reply from Cigars.co.za
Thank you so much for the awesome review Warren! We are here to help!
I have recently started my cigar…
I have recently started my cigar journey and my first order of Cohibas have just arrived. Safely in a splendid display of elegance
December 22, 2025
Unprompted review
Reply from Cigars.co.za
Thank you for the awesome review Tyler! We are here to help!
Reply from Cigars.co.za
Thank you so much for the awesome review!
Cigars.co.za experience
Great customer service. Product arrived on time and in prestine condition. Enjoying my purchase.
December 3, 2025
Reply from Cigars.co.za
Thank you so much for the great review Dan!
Super-efficient and the delivery was…
Super-efficient and the delivery was quick sticks. I'm mightily impressed with your Service :-).
December 11, 2025
Reply from Cigars.co.za
Thank you so much Celia! We are here to help!
Fast delivery within 24 hours from one…
Fast delivery within 24 hours from one province to another very efficient
December 8, 2025
Reply from Cigars.co.za
Thank you so much Will! That’s how we roll =))
Always quality as usual
December 5, 2025
Reply from Cigars.co.za
Thank you so much Charl! Always a pleasure!
Reply from Cigars.co.za
Thank you for the great review Toby!
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