Frequently order from Cigars.co.za and every order has been delivered on time (or even before). My last order they notified me about a stick not being in stock and asked if they could replace it wi... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Cigars.co.za is South Africa’s leading specialist in premium cigars, offering one of the biggest curated selections available in the country. Our focus is on quality, authenticity, and consistency, supported by a knowledgeable team passionate about helping customers at every stage of their cigar journey. All cigars are stored in professionally managed humidors, maintained at optimal temperature and humidity to ensure that every cigar reaches you in perfect condition. PedroPortia Cigar & Champagne Lounge in Fourways is the flagship lounge associated with our online offering, providing a sophisticated, welcoming environment to enjoy our cigars on‑site. The lounge features an extensive walk‑in humidor, a premium bar selection, and attentive service, making it an ideal setting for both relaxed visits and special occasions. Together, Cigars.co.za and PedroPortia combine expert online service with a high‑end lounge experience, positioning us as a trusted destination for cigar lovers across South Africa.
Written by the company

Same day and next day deliveries
PedroPortia Cigar Lounge, The Gantry Lifestyle Center, Cnr Witkoppen and The Straight av, 2021, Fourways, South Africa
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great packaging and fantastic service. I also always receive my cigars within a day or two after ordering.

Reply from Cigars.co.za

Reply from Cigars.co.za
Regular customer here. As usual the great online store, easy to navigate, with extensive range. Also, quick delivery by Courier Guy, and perfect packaging as usual. My favourite online shopping excursion, good job.

Reply from Cigars.co.za
I buy Cigars for my Husband and enjoy the range, service and whole experience of choosing from such a huge range of Cigars, they always arrive so quickly and I've already stocked up for his Christmas Gift!

Reply from Cigars.co.za
The speed of the delivery , quick customer support and high quality of the products.

Reply from Cigars.co.za
So far the best cigar retailer I have found in South Africa. Good selection of cigar brands (although I would love it if they would consider stocking Camacho especially the Connecticut Toros). The cigars are packaged well and protected from drying out. Website is easy enough to navigate and payment is straightforward. Shipment was fast and efficient.

Reply from Cigars.co.za
The boxes had previously been opened. This should be done with the consent of the purchaser only – and only if it is to check the state of the cigars.
If that is the case it would be a simple matter for the dealer to insert a clickable box in the order form requiring the buyer to confirm whether it is satisfied that the boxes are opened for inspection before sending.
Feeling this, the reason for receiving opened boxes are not known to the buyer.

Reply from Cigars.co.za
Ordered Friday afternoon received my cigars Saturday morning, what great service!

Reply from Cigars.co.za
the online order process worked well and the cigars were delivered within two days. great job

Reply from Cigars.co.za
Generous gift for one day delay on delivery. Service excellent

Reply from Cigars.co.za
I recently acquired a selection of Cuban classics from your shop, and it has been nothing short of a voyage through cigar excellence. Each stick tells a story—here are mine so far:
Cohiba Siglo I
A petit corona with the soul of a king.
Smooth, refined, and impossibly balanced. Notes of creamy cedar, honey, and a whisper of Cuban terroir from first light to the last satisfying puff. The ash held like a promise kept. A masterpiece in miniature.
Montecristo No. 2
The pyramid of prestige.
Although I have yet to light this legend, its reputation precedes it. The construction is flawless, the aroma rich with potential—I await a moment worthy of its grandeur.
Romeo y Julieta Wide Churchills
Romance in a ring gauge.
Another beauty waiting patiently in my humidor. The weight, the sheen of the wrapper, the faint scent of oak and sweetness—it speaks of quiet evenings and major moments to come.
Partagas Serie D No. 4
The bold classic—smoked and saluted.
Earth, pepper, and dark cocoa roared from first light to final ash. powerful, rich, and unapologetic. This cigar doesn’t whisper—it commands. A true Cuban heavyweight.
Romeo y Julieta No. 2
Elegance uncomplicated.
A perfect petit corona. Smooth, consistent, and deeply satisfying. No bitterness, no ego—just good tobacco, done right. An morning coffee or evening port kind of cigar.
This order was more than a purchase—it was an invitation to slow down, to taste, to appreciate. Your cigars were well-packed, perfectly humidified, and clearly stored with respect. I’ll be back for more… especially once I’ve properly met the Montecristo No. 2.
Thank you for providing not just product, but experience.

Reply from Cigars.co.za
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.