I have an issue with my first buy on a ford fiesta so i did returned it. However i still, consider buying it again from Cinch because of the wonderful customer service.. if you need assistance theyr... See more
Company replied
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See what reviewers are saying
It was an easy experience working with Cinch to buy my car and sort out extra cover and protection. Delivery of the vehicle was not looking so promising but thanks massively to Tony, the delivery driv... See more
Company replied
Never known car buying to be so easy. Super simple to part-exchange and super friendly and helpful staff. Even the servicing team who came to my address to fix a couple of issues I had, super simple t... See more
Company replied
My car arrived and the light inside the car wasn’t working which makes me think what else have they missed if they missed such a small obvious fix. The car wasn’t cleaned in details there were a lot o... See more
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Company details
Written by the company
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Corby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
Written by the company
Contact info
Geddington Road, NN18 8AA, Corby, England, United Kingdom
- 0333 015 4101
4.1
Great
3K reviews
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Professional
Professional, friendly and knowledgeable staff. Answered all our questions and conducted the transaction and hand over quickly but covered all the important stuff! A good experience.
July 13, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Perfect service and such a lovely guy…
Perfect service and such a lovely guy and Steve is a credit to your company, told me everything I needed to know about my new car.
July 12, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Mark Arnold from Cinch came to deliver…
Mark Arnold from Cinch came to deliver my car and take my old car in part exchange. Fantastic service, very polite and helpful, great communication, no stress at all. Thanks!
July 13, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
VERY HELPFUL WHEN BUYING MY CAR AND THE…
VERY HELPFUL WHEN BUYING MY CAR AND THE DELIVERY OF IT TO M HOME WAS FAULTLESS
July 11, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Brilliant service
They are efficient, quick and knowledgeable. We have had excellent speedy service and are so far delighted with our new car.
July 3, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Smooth
Smooth, professional service all round collection smooth, rep professional and knowledgeable
July 7, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Efficient service - happy customer
I spoke with Michael to reserve a car, he was reassuring and efficient because of their 14 days no quibble money back promise I actually paid for the car without looking at it. When I got to CINCH I expected their to be a lengthy process to buying and part exchange but Mo Khan made this simple. He gave me the keys to look around the car alone, which was my preference, he let me take as much time as I wanted l, even though it was 5pm on a Friday, when I was happy he took me inside, helped me tax my new vehicle and even charged my phone for me whilst we went through so reassurances - promises of again of the 14 day money back guarantee. I wasn't at the showroom more than an hour and came home in my clean new car, which drove beautifully. I will be back to review my stars if I find anything changed but I am very happy with my car and the customer service Micheal and Mo gave me - friendly, efficient and reassuring making a stressful process very easy for me which I very much appreciate.
July 10, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Easy to purchase friendly helpful staff
June 28, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Great handover of my new car by the…
Great handover of my new car by the staff thank you
July 10, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
The pickup of the car was a bit…chaotic
The pickup of the car was a bit chaotic. Also electric car was on 3% battery charge
July 11, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
My car was meant to be delivered today
My car was meant to be delivered today, Initially I was called letting me know there was a small issue and my car was delayed by hour no big issue.
I was then Informed my car has an air mass sensor fault and an injector fault, apparently the car was checked before traveling 300 miles to get to me which I can hardly believe.
There complaints department are only accessible through email. Although the agent was helpful and generally nice to speak to.
The car is now going to have to travel back down to get serviced and repaired but my complete faith in trust in both the company and car is gone.
I will be canceling the entire thing on monday when I can contact the correct department.
Edit: I've changed my review from 1 to 3 stars.
Although the car came damaged. Everything was fully refunded promptly and without fuss .
The staff was nice on the phone and I was offered free delivery if I reordered another car.
July 11, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive, and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Car in significant state of disrepair
Car in significant state of disrepair, with faults.
Had a cinch mechanic out to run diagnostics, told no issue could be fine and to just monitor the car. Got my own mechanic out at my own cost who found multiple faults and significant disrepair in various areas, many of which should ah e been covered in a service. The mechanic said it actually showed no signs of a decent service for a good few years.
Rude and unhelpful customer service.
Returned the car under the 14 day guarantee which was actually the easiest part of the whole ordeal.
July 2, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch- Customer Experience Team
Good service all round
Buying a car from cinch was made easy, thanks to helpful sales staff. I opted for home delivery and was happy with the service received.
July 9, 2026
Reply from cinch - Corby Warehouse
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Smooth process
The whole process of part exing and purchasing was smooth , all communications good and straightforward
July 10, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
All helpful
All helpful, even helped with reserving car a bit longer so i could make sure i had the funds, great price for trading in old one also.
July 10, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Brilliant staff from beginning to the…
Brilliant staff from beginning to the end who worked tirelessly and speedily for me to get my car. 5 stars to all. 🤩
July 10, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
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