I have an issue with my first buy on a ford fiesta so i did returned it. However i still, consider buying it again from Cinch because of the wonderful customer service.. if you need assistance theyr... See more
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See what reviewers are saying
It was an easy experience working with Cinch to buy my car and sort out extra cover and protection. Delivery of the vehicle was not looking so promising but thanks massively to Tony, the delivery driv... See more
Company replied
Never known car buying to be so easy. Super simple to part-exchange and super friendly and helpful staff. Even the servicing team who came to my address to fix a couple of issues I had, super simple t... See more
Company replied
Outstanding service. So unbelievably hassle free i can speak them up enough. From the limited simple easy to understand instructions, right up to the driver who deliverd my car to my doorstep. N... See more
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Company details
Written by the company
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Corby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
Written by the company
Contact info
Geddington Road, NN18 8AA, Corby, England, United Kingdom
- 0333 015 4101
4.1
Great
3K reviews
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Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Staff were great
Staff were great, I had an issue with an oil light when I first started the car. It was taken to the workshop and they discovered a small oil leak which was fixed there and then. Great service!
June 12, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Today we received a delivery from
Today we received a delivery from Robert from cinch of our new Hyundai Tucson. We couldn’t be happier and the delivery process was so easy. Robert was friendly helpful and informative and offered us support with anything we needed. Thanks so much!
July 16, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Kevin was really helpful and showed me…
Kevin was really helpful and showed me all the things I needed to know
July 16, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Easy to buy but nerve-wracking paying…
Easy to buy but nerve-wracking paying large cash payments online for something untried. Not for the feint-hearted. Coupled with the 14 day returns guarantee and the fact I was allowed to split payment methods helped though to benefit from credit card protections. The delivery was good (a bit expensive) but the delay between paying and actually having the car seemed long. All in all it was a cinch though.
July 16, 2026
Reply from cinch - Corby Warehouse
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very straightforward transaction staff…
Very straightforward transaction staff very helpfull when problem transfering the amount . Car arrived on time as arranged clean tidy I have now received record of recent MOT. by email .. All instructions etc by email were explained and clear.
Very satisfied with the company and so pleased with my new car .
July 14, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Disgusting vehicle has warning lights…
Disgusting vehicle has warning lights on and now has to go to marshals
July 16, 2026
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch- Customer Experience Team
good customer service and good…
good customer service and good communication from pardeep!
July 16, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Easy process and updated all the way
Easy process and updated all the way. Very fair price for my part exchange. Delighted with the new car
July 15, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
How efficient they are
From start to finish they were brilliant. Answered all my questions within minutes.
July 15, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
After I expressed interest in the car
After I expressed interest in the car, the first thing they focused on was completing the payment. They offered to provide some petrol because there was very little fuel left in the vehicle, but this was never given, as they later said the staff had already left.
When collecting the vehicle, they showed little interest in assisting with the necessary legal requirements, particularly arranging insurance. Since we had travelled all the way from London to Corby to collect the car, I expected better support. After spending several hours there, I had to arrange my own insurance before I could legally drive the vehicle home.
In addition, there was no proper key handover or explanation of the vehicle's features and documentation. Purchasing a vehicle is a significant milestone and a dream for many people, so I expected a more professional and customer-focused experience.
July 14, 2026
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Excellent customer service and…
Excellent customer service and communication, really smooth handover and friendly staff at the Corby depot
July 10, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Easy purchase process, no surprises with the car
Purchase process is really easy (I paid full). After reservation I had couple of days to consider all finance options and review car spec, there's no rush to complete the deal like in traditional dealers. Car has no issues, surprises. Delivery was very prompt. There are few minor paint issues but not too concerning.
July 14, 2026
Reply from cinch - Corby Warehouse
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
My experience was very positive
My experience was very positive. Start to finish the whole experience was seamless and without any hassle. 100% recommended
July 14, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Happy customer
Quick, easy, no fuss, no pressure phone calls.
Staff at collection friendly, helpful and knowledgeable.
Great all round would definitely use again
July 14, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Pardeep was amazing in handing over my…
Pardeep was amazing in handing over my vehicle. Brilliant service!!
Regards, Dylan
July 14, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Exhaust fell off 3 days later
Exhaust fell off 3 days later. Had to pay for repairs myself. Contacted cinch with evidence, still waiting for a response. Speakers and fans not working properly. Asked for this to be sorted, still no response. Poor communication.
July 9, 2026
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch - Customer Experience Team
I had a BMW 2 Series Active Tourer for…
I had a BMW 2 Series Active Tourer for a total of five hours before it developed gearbox problems. Cinch instructed me to take the car to Halfords, even though the staff there said that this wasn’t normally the type of work they carried out. However, they still inspected the car by plugging in a diagnostic reader.
The car showed numerous error messages, mainly related to the EGR system. Halfords said they added EGR cleaner and sent me on my way, but less than 30 minutes later the car was running even worse.
I returned the car to Cinch and received a refund. I then ordered another BMW 2 Series Active Tourer from Cinch, but it didn’t even make it to delivery because it too had gearbox problems.
After two cars with similar issues, I will not be buying from Cinch again. In my opinion, Cinch needs to carry out far more thorough inspections of the vehicles they sell before offering them to customers.
June 25, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch- Customer Experience Team
Professional
Professional, friendly and knowledgeable staff. Answered all our questions and conducted the transaction and hand over quickly but covered all the important stuff! A good experience.
July 13, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Perfect service and such a lovely guy…
Perfect service and such a lovely guy and Steve is a credit to your company, told me everything I needed to know about my new car.
July 12, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
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