I have an issue with my first buy on a ford fiesta so i did returned it. However i still, consider buying it again from Cinch because of the wonderful customer service.. if you need assistance theyr... See more
Company replied
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See what reviewers are saying
It was an easy experience working with Cinch to buy my car and sort out extra cover and protection. Delivery of the vehicle was not looking so promising but thanks massively to Tony, the delivery driv... See more
Company replied
Never known car buying to be so easy. Super simple to part-exchange and super friendly and helpful staff. Even the servicing team who came to my address to fix a couple of issues I had, super simple t... See more
Company replied
Outstanding service. So unbelievably hassle free i can speak them up enough. From the limited simple easy to understand instructions, right up to the driver who deliverd my car to my doorstep. N... See more
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Company details
Written by the company
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Corby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
Written by the company
Contact info
Geddington Road, NN18 8AA, Corby, England, United Kingdom
- 0333 015 4101
4.1
Great
3K reviews
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Car purchase and delivery was…
Car purchase and delivery was straightforward with cinch, would recommend.
July 19, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Beware - 'Buy before you try' business model
Beware this company wants you to 'buy before you try' cos they are an online retailer, so want you to purchase and make your mind up within the 14 day cooling off period.
I booked a viewing at Corby but the sales agent was very abrupt and stated 'they sell 3000 cars, so don't know each model, all details are online'. So all questions we were referred to the advert. Very impersonal. Long winded sales process where you are waiting around. However, bought because of the 14 day money back guarantee
April 11, 2026
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Friendly experience,exceptional after sale support
Throughout the entre process and even after, Cinch has been very friendly and accomodating. I could not recommmend Cinch enough.
April 4, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Lucy was fab from start to end
Lucy was fab from start to end, fom initial chats on the phone about the car, to the test drive and sale. Car was fab and available to drive away same day, and Lucy was friendly helpful and a good Giggle. 👍
Such an easy process thanks alot.
July 18, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Happy lady here
It took a week from start to finish to get my new car, the handover was very straightforward too.
Thank you
July 19, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Helpful assistance with a handover issue
June 19, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
First class experience.
Arrived at the Corby site for a 1pm appointment,greeted by a friendly staff member who directed us to the reception desk. Our sales adviser was Max and whilst we were waiting for our allocated time another member of staff invited us to go and look around the car we were interested in. Max explained everything in detail and took us for a good test drive with me driving.My wife and I were absolutely delighted with our purchase and Max helped us every step of the way.
July 18, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Failed delivery and collection!
I bought a car online and had a delivery confirmed for 16/07/26. I received a phone call the day before that it would not be able to be delivered as it has “missed the truck”.
They advised the earliest delivery would be 22/07/26 despite me already telling them that is too late as we were using the car for a road trip and leaving on that same date and it would need to be delivered earlier.
They advised it cannot be delivered earlier and asked if I would be able to collect instead. It is a 3 hour train journey away but I confirmed if I could have the delivery fee refunded I would reluctantly agree to collect it. They confirmed my collection slot at Corby as 1-2pm 18/07/26.
I arrived 12.50pm. After 1 hour and 30 minutes waiting I was told the car is not at Corby and instead it is at Camberley.
I showed the emails confirming it should be at Corby as originally advised. The staff did not know what to do and said they could only apologise and I should call customer services… which is not open until Monday 20/07/26.
I have paid £14,200 in full for a car that was supposed to be delivered… instead after annoyingly agreeing to collect it, leaving home 9.45am and finally returning home at 6pm via train without the car I paid for, to stay I am upset is a *slight* understatement.
I have emailed customer services asking for a full refund and a reimbursement of my £250 train tickets so I can buy a car elsewhere for our road trip. I await their response and I won’t use Cinch again.
July 18, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive, and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch - Customer Experience Team
Well organised and efficient
Well organised and efficient. Friendly helpful staff.
July 18, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Car buying from Cinch
Cinch staff in all departments were very helpful.
The car pick up process was very easy.
Special thanks to Ian at Corby collection area.
July 18, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Straight forward seamless deal friendly…
Straight forward seamless deal friendly service at derby
July 18, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Exceptional transfer experience!
They process was so easy and the delivery and transfer were exceptional. Richie who dropped my new car and collected my old one was so friendly, clear and efficient. Would definitely recommend Cinch for the whole process but would have recommended on the experience with Richie in itself.
July 18, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
We have had the car for a week and up…
We have had the car for a week and up to now very pleased with service hope it continues
July 12, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very good service from start to finish
Very good service from start to finish. I collected my car from Corby. The two guys I had contact with there were excellent, very polite and helpful. The only gripe I had was that the hybrid battery wasn’t charged and the petrol tank was less than 10% full. I had to refill on the way home.
July 17, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Our first experience of using Cinch
Our first experience of using Cinch was very well managed, instructions were clear, trade-in value for our old car was as expected from a motor dealer and the delivery driver went way beyond expectations to ensure our new car was delivered within the stated time window.
The handover was quick and efficient.
Our new car was exactly as described on thier website and we are delighted with it.
We would definitely use Cinch again.
July 15, 2026
Unprompted review
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
From start to finish excellent..kept up…
From start to finish excellent..kept up to date with everything,very helpful on phone,,when collecting the car very smooth no waiting about
July 12, 2026
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch - Customer Experience Team
Reply from cinch - Corby Warehouse
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
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