Fantastic service and one of the best companies for setting up a radio station. Many thanks to Sam for your assistance. The support is really good and the system is easy to use. Just upload, drag an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an issue with my station and the rep walked me though it, the rep made it very easy for me to understand and i got my station to work, the rep was very very good.
We have run our radio on the citrus3 platform since 2018. They are and have been an excellent company for our Ministry. We have varied with 5 to 10 accounts during our time for different channels wi... See more
Company replied
Given our very negative experiences with another provider where we were always blamed, we ended up at Citrus3 with our radio station with more than 60 DJs. With the same internet connections and setti... See more
Company details
Information provided by various external sources
Start your own online radio station in minutes with our premium shoutcast hosting services.
Contact info
Brighton, United Kingdom
- citrus3.com
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic product and amazing support
Fantastic product and amazing support.
I am a novice in this industry and I have never managed a station and broadcasted before but Citrus3 support and Jennifer have guided me step by step and helped me whenever needed. I am very pleased with the product and have been broadcasting for iver a month now.
Thank you Citrus3

Reply from Citrus 3
Great product and support from Citrus3
Great product and support from Citrus3. I just went and tried every stream hosting provider out there and took advantage of all the free trials available. Once I found Citrus3 it really was above and beyond all of the other providers. The service is much easier to use. The control panel is laid out for any novice. Their support is on another level compared to the other suppliers. Thank you for everything Citrus3

Reply from Citrus 3
Do not use this service
Had issues from start to finish terrible service (Matthew) lied about service
Do not use this service

Reply from Citrus 3
Citrus3 is a great cloud based platform…
Citrus3 is a great cloud based platform for broadcasting an internet radio station worldwide. It is easy to use and has a world class support team. I have been with them for 6 months and really enjoying my radio.

Reply from Citrus 3
Look no further than Citrus3 to start…
Look no further than Citrus3 to start your radio station. Every step of the process has been fantastic from setting up the autoDJ through to live broadcasting from my home studio. Big shout out to Team Citrus3 for the wonderful support provided me in the last week. Coronavirus has got me stuck indoors and you have given me a top platform to start my new business.

Reply from Citrus 3
Excellent both Citrus3 support and user…
Excellent both Citrus3 support and user friendly platform. I would like to say special thanks to Emma who helped us from day one from setting everything up and following up constantly on our progress.
Five stars thoroughly deserved.
Honestly the best only radio hosting…
Honestly the best only radio hosting company that has ever been.
We launched our station 2 months ago with Citrus3. This month for the first time we have reached 3000 listeners which is our record in the last 10 years since we began our radio venture. There is something about the bandwidth which citrus3 provides which gives the high audio quality and allows so many listeners to listen at once which you don’t get with other providers. I questioned them on it and they told me it was due to them owning every aspect of their network. Other providers rely on reselling bandwidth wheres the citrus3 infrastructure is all owned by them themselves.

Reply from Citrus 3
GREAT COMPANY and Support TEAM
The support team at Citrus3.com is the greatest. They are quick to respond and very helpful in pointing you in the right direction in understanding your server. They go above and beyond in resolving technical issues (if any) they even customize services to match the brand. Great team and company, I highly recommend anybody looking to expand into the radio market to go with this company!
Team support
Team support, was excellent, enjoying the service your providing, keep it up team.Thanks Matthew for your quick response
We just launched our first radio…
We just launched our first radio station. Thank you to all the team at Citrus3 for making the process seamless. I love everything from the ease of use of the control panel to just how great the radio player looks on my website. Now we are just waiting for our mobile apps to finally show up on the stores.
Amazing company
Amazing company. Been using Citrus3 for our jazz music radio station for 8 years. We have been running a station for over 10 years and switched between about 10 companies until we found Citrus3. We found Citrus3 to be the most stable with the best support. Many thanks to Matt at support for all your help over the years.

Reply from Citrus 3
Brilliant Control Panel
Brilliant Control Panel. User friendly very easy to use. Top support responding to every query we made. Can't fault them. Apps uploaded in 3 days after submission.

Reply from Citrus 3
Love them
Love them. Fantastic audio quality, great apps and support! Been using Citrus3 for 3 years and listeners have increased by several hundred. Glad to have found them in the first place when switching providers.

Reply from Citrus 3
Excellent guys making internet radio…
Excellent guys making internet radio bespoke applications.

Reply from Citrus 3
Super radio service provider!
Super radio service provider. Easy to use and really world class support.

Reply from Citrus 3
Incredible and understanding
I think the best thing that sets citrus3 separated from different organizations is their help. They have been incredible and understanding with me to get things ready for action on my online radio broadcast.

Reply from Citrus 3
Launched our radio station last week
Launched our radio station last week. Awesome service overall. Radio station was online in under half an hour. Apps were on the app stores in 3 days. Great people with a really solid platform. Thanks.

Reply from Citrus 3

Reply from Citrus 3
Excellent customer service
Excellent customer service! I have finished a remote session with support and they politely asked me to write a few words of what I thought. I managed to set the autoDJ up myself in about 5 minutes. It got a bit more difficult for me however when trying to get up and running with the live broadcast. After reaching out to support they arranged a remote session, linked up to my computer remotely, took control of everything and within 5 minutes my live broadcast started :). They are fast, polite and willing to help in any way possible

Reply from Citrus 3
Directory blast
I purchased the radio directory service blast last month where they added my stream to a host of radio directories over the last month. We are now getting a fair few hundred listeners tune in than before on a daily basis. Well worth the £50 one time payment if you don’t have the time to search for directories and submit your station yourself. As always solid service from Citrus3.

Reply from Citrus 3
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







