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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service and one of the best companies for setting up a radio station. Many thanks to Sam for your assistance. The support is really good and the system is easy to use. Just upload, drag an... See more

Rated 5 out of 5 stars

I had an issue with my station and the rep walked me though it, the rep made it very easy for me to understand and i got my station to work, the rep was very very good.

Rated 5 out of 5 stars

We have run our radio on the citrus3 platform since 2018. They are and have been an excellent company for our Ministry. We have varied with 5 to 10 accounts during our time for different channels wi... See more

Company replied

Rated 5 out of 5 stars

Given our very negative experiences with another provider where we were always blamed, we ended up at Citrus3 with our radio station with more than 60 DJs. With the same internet connections and setti... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Start your own online radio station in minutes with our premium shoutcast hosting services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fantastic product and amazing support

Fantastic product and amazing support.
I am a novice in this industry and I have never managed a station and broadcasted before but Citrus3 support and Jennifer have guided me step by step and helped me whenever needed. I am very pleased with the product and have been broadcasting for iver a month now.
Thank you Citrus3

July 20, 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for taking the time to review us.

We are really happy to hear that our tech support team managed to help you get set up.

If there is anything else that you need please feel free to reach out to us.

Happy Broadcasting
Team Citrus3

Rated 5 out of 5 stars

Great product and support from Citrus3

Great product and support from Citrus3. I just went and tried every stream hosting provider out there and took advantage of all the free trials available. Once I found Citrus3 it really was above and beyond all of the other providers. The service is much easier to use. The control panel is laid out for any novice. Their support is on another level compared to the other suppliers. Thank you for everything Citrus3

July 2, 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for taking the time to review us. We are really glad to hear that you are happy with the support and the ease of use.

Happy Broadcasting!
Team Citrus3

Rated 1 out of 5 stars

Do not use this service

Had issues from start to finish terrible service (Matthew) lied about service

Do not use this service

June 24, 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Scott,

Thank you for taking the time to review us.
On this occasion I am so sorry that it was a negative experience initially.

Seems like we got off on the wrong foot and for this we truly apologise.

We are happy that we have managed to resolve the issue.

If there is anything else that you need please feel free to reach out to us.

Happy Broadcasting
Team Citrus3 (Brighton office)

Rated 5 out of 5 stars

Citrus3 is a great cloud based platform…

Citrus3 is a great cloud based platform for broadcasting an internet radio station worldwide. It is easy to use and has a world class support team. I have been with them for 6 months and really enjoying my radio.

April 16, 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Awesome 👍. Thanks for the excellent review. Really glad to hear that you are enjoying the broadcasting experience.

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Look no further than Citrus3 to start…

Look no further than Citrus3 to start your radio station. Every step of the process has been fantastic from setting up the autoDJ through to live broadcasting from my home studio. Big shout out to Team Citrus3 for the wonderful support provided me in the last week. Coronavirus has got me stuck indoors and you have given me a top platform to start my new business.

April 13, 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Alfie wow. Thank you for your review. We are delighted that the service has helped you start your new radio business

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Honestly the best only radio hosting…

Honestly the best only radio hosting company that has ever been.
We launched our station 2 months ago with Citrus3. This month for the first time we have reached 3000 listeners which is our record in the last 10 years since we began our radio venture. There is something about the bandwidth which citrus3 provides which gives the high audio quality and allows so many listeners to listen at once which you don’t get with other providers. I questioned them on it and they told me it was due to them owning every aspect of their network. Other providers rely on reselling bandwidth wheres the citrus3 infrastructure is all owned by them themselves.

February 17, 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Paul,

Thanks so much for taking the time to review us. We are really happy that you are happy with our services.

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

GREAT COMPANY and Support TEAM

The support team at Citrus3.com is the greatest. They are quick to respond and very helpful in pointing you in the right direction in understanding your server. They go above and beyond in resolving technical issues (if any) they even customize services to match the brand. Great team and company, I highly recommend anybody looking to expand into the radio market to go with this company!

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

We just launched our first radio…

We just launched our first radio station. Thank you to all the team at Citrus3 for making the process seamless. I love everything from the ease of use of the control panel to just how great the radio player looks on my website. Now we are just waiting for our mobile apps to finally show up on the stores.

January 7, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company. Been using Citrus3 for our jazz music radio station for 8 years. We have been running a station for over 10 years and switched between about 10 companies until we found Citrus3. We found Citrus3 to be the most stable with the best support. Many thanks to Matt at support for all your help over the years.

January 6, 2020
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Andrew,

Thanks so much for the great review. We are really happy to hear that your experience with us has been amazing over the last 8 years. We will continue to improve our service and ensure that our product remains the most professional and advanced radio platform on the market for your Jazz radio station.

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Brilliant Control Panel

Brilliant Control Panel. User friendly very easy to use. Top support responding to every query we made. Can't fault them. Apps uploaded in 3 days after submission.

December 29, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for your excellent review Malden. We are glad to hear that you are very satisfied with our service and product.

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Love them

Love them. Fantastic audio quality, great apps and support! Been using Citrus3 for 3 years and listeners have increased by several hundred. Glad to have found them in the first place when switching providers.

December 29, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hey Brad,

Thank you for your lovely words. It means so much to hear that your radio station is doing so well since switching to Citrus3!

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Excellent guys making internet radio…

Excellent guys making internet radio bespoke applications.

December 23, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for your kind comments!

If you need anything at all please do not hesitate to contact us at any time!
Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Super radio service provider!

Super radio service provider. Easy to use and really world class support.

December 21, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for taking the time to review us. We are really glad to hear that you are happy with the support and the ease of use.

Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Incredible and understanding

I think the best thing that sets citrus3 separated from different organizations is their help. They have been incredible and understanding with me to get things ready for action on my online radio broadcast.

December 17, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Carole

Thanks so much for taking the time to review us. Glad to hear that everything is running well!

Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Launched our radio station last week

Launched our radio station last week. Awesome service overall. Radio station was online in under half an hour. Apps were on the app stores in 3 days. Great people with a really solid platform. Thanks.

December 9, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Marcus,

Thank you so much for reviewing our service. I am happy to hear that you found the setup easy and that you are happy with your radio apps :)

Happy Broadcasting!
Team Citrus3

Rated 4 out of 5 stars

Hi there

Hi there,
Your team support is excellent.
Thanks a lot.

December 6, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Hi Ali,

Thanks so much for taking the time to review us. The compliments mean a lot to our team.

Happy Broadcasting!
Team Citrus3

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I have finished a remote session with support and they politely asked me to write a few words of what I thought. I managed to set the autoDJ up myself in about 5 minutes. It got a bit more difficult for me however when trying to get up and running with the live broadcast. After reaching out to support they arranged a remote session, linked up to my computer remotely, took control of everything and within 5 minutes my live broadcast started :). They are fast, polite and willing to help in any way possible

December 6, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Wow. Thanks so much Mike! We are happy to hear that you are had a good experience.

Happy Broadcasting!
Team Citrus3

Rated 4 out of 5 stars

Directory blast

I purchased the radio directory service blast last month where they added my stream to a host of radio directories over the last month. We are now getting a fair few hundred listeners tune in than before on a daily basis. Well worth the £50 one time payment if you don’t have the time to search for directories and submit your station yourself. As always solid service from Citrus3.

December 5, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thank you for your review Damo. We are glad to hear that the radio blast product has helped increase your listeners. As always continue to promote your station through any new directories or social media platforms that pop up and your listeners will continue growing :)

Happy Broadcasting!
Team Citrus3

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