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Rated 5 out of 5 stars

Fantastic service and one of the best companies for setting up a radio station. Many thanks to Sam for your assistance. The support is really good and the system is easy to use. Just upload, drag an... See more

Rated 5 out of 5 stars

I had an issue with my station and the rep walked me though it, the rep made it very easy for me to understand and i got my station to work, the rep was very very good.

Rated 5 out of 5 stars

We have run our radio on the citrus3 platform since 2018. They are and have been an excellent company for our Ministry. We have varied with 5 to 10 accounts during our time for different channels wi... See more

Company replied

Rated 5 out of 5 stars

Given our very negative experiences with another provider where we were always blamed, we ended up at Citrus3 with our radio station with more than 60 DJs. With the same internet connections and setti... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Start your own online radio station in minutes with our premium shoutcast hosting services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

127 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy 5 stars but...

I have just been dealing with Citrus3 support directly and they requested that I leave a review if I am happy. I have been using Citrus3 for 4 years for our sports talk radio station and continue to use them today. Looking back now at the day when I set up my station the process was simple to get going. Our radio page was created on the day when I signed up. This is a page which allows for my listeners to get tuned in automatically. It’s very clean and allows me to share my station instantly across a variety of social media platforms such as Facebook or Twitter. Two apps were created for me free of charge for Android and iPhone devices both continue to run today and have been updated with our station logo in a matter of 2-3 days when requested. As far as the system goes it is slightly aged as it is not as responsive when I use it on mobile, however it is extremely stable and always works. I guess this is due to the fact that it has been in development for over 10 years. I have not experienced any bugs or niggles when using it which keeps my radio station online all the time. This would be great if Citrus3 would update which they have assured me is in the process. Other than the aforementioned comment Citrus3 overall deserve 5 stars.

December 4, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for taking the time to write a review Joe. We are really happy to hear that you have enjoyed using the radio services over the last 4 years. We are always looking at ways to improve the system and will have some new options available in the near future.

Happy Broadcasting
Team Citrus3

Rated 5 out of 5 stars

So far very good.

I have just started using the service and enjoying the radio broadcasting.

December 3, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thank you so much for taking the time to review our product. We really appreciate your comments.
Happy broadcasting :)

Team Citrus3

Rated 5 out of 5 stars

Probably the best company we used to…

Probably the best company we used to host our radio station. The audio is crystal clear and never has any buffering. Our mobile apps feature album artwork and were created in just a couple of days. Since switching to citrus3 our listeners maxed out at nearly a thousand which we never had before.

December 1, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

Thanks so much for your kind comments.
Our team is really happy to hear that you are happy with the service

Best Regards
Team Citrus3

Rated 5 out of 5 stars

Really happy customer

Really happy customer. Just signed up today. Citrus3 have the best prices in the industry. It took me about 20 minutes to get set up and start broadcasting my radio station. I needed a bit of help just to get me going but I got help from support in a few minutes. Looking forward to growing my radio adventure with you.

November 29, 2019
Unprompted review
Citrus 3 logo

Reply from Citrus 3

James, thanks so much for taking the time out to leave feedback. We are glad to hear that you managed to launch your radio station.

Team Citrus3

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