citu.co.uk Reviews 

97
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Avoid at all costs. From duping housing regs to blaming COVID for not rectifying a woefully long snagging list (whilst they still continuing to build on the site!) resulting in the house sitting empty... See more

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Rated 5 out of 5 stars

Went to view a property in Kelham Central and within days we were ready to buy! Emily has been a huge help in the entire process, and is friendly, helpful, and informative and has answered every singl... See more

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Rated 5 out of 5 stars

We’d just like to thank the entire sales & customer team for an amazing first home buying experience! We absolutely love our apartment, there’s truly nothing else like it in Leeds. Danielle, along w... See more

Rated 5 out of 5 stars

Emily Very informative & friendly. Great knowledge of the local area and was very honest & open with answering our questions through our property viewings. Would highly recommend!

Company details

  1. Real Estate Developer

Written by the company

Citu is a sustainable property developer on a mission to tackle climate change by creating low-carbon mixed use places in Yorkshire.


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4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.4

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(97)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Thorough & supportive

Excellent communication, informative and thorough tour of the properties. Emily was friendly, helpful and super supportive - thank you!

January 11, 2025
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Reply from citu.co.uk

Thank you Alanna for your great feedback. Have a good day!

Rated 5 out of 5 stars

A supportive sales and after sales team

After doing lots of research and spending lots of time at Citu Leeds we reserved our new home in June 2024.

Nina, Sharan and Andy have been really helpful and went above and beyond to respond to queries we raised. They were so supportive and patient when our chain proved challenging.

We love our new house, with its friendly and diverse community. All within walking distance of the shops, theatre and restaurants of Leeds city centre.

So glad we made the move and grateful for the support of the Citu team.

December 28, 2024
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Reply from citu.co.uk

Thank you for your great feedback Darren, we hope you're enjoying life in your new Citu home!

Rated 5 out of 5 stars

Thank you Citu (and Emily)!!

Thank you to Emily who showed us around both of the show homes in Kelham central. The houses were stunning and we were armed with knowledge after all of our questions were answered. We had a follow up email including more information. It has been a great start to our house buying journey. Thank you Emily!!

December 14, 2024
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Reply from citu.co.uk

Thank you for your lovely feedback Jack, we will make sure to pass on your words to Emily.

Rated 5 out of 5 stars

I’d give 10 stars if I could

I’d give 10 stars if I could. Myself and my boyfriend called 4 days ago to book a viewing to explore our options in buying a property through citu in the new kelham complex. Today we walked away armed with knowledge and a perfect image of our (possible) future within one of these amazing houses. The only reason being Emily S who was incredible and went above and beyond at every opportunity they could. Thank you so much, we hope to see you very soon to start our futures with Emily and Citu helping us along the way!!

December 14, 2024
Unprompted review
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Reply from citu.co.uk

Thank you for your great feedback Lucy, it is great to hear your positive experience with Emily!
Have a good day.

Rated 5 out of 5 stars

Climate innovation district

Came to see the climate innovation district at the weekend as i had heard great things about it. What a fantastic development and a great community, also enjoyed a few drinks at the pig live bar by the river which was a bonus. Ian B

December 7, 2024
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Reply from citu.co.uk

We're pleased to hear that you had a good time visiting the Climate Innovation District, thank you for your feedback.

Rated 5 out of 5 stars

Finally an Innovative builder!

CITU is a forward thinking and exciting builder. Speaking as someone who works with numerous agents and builders it is great to see them bringing intelligent and accessible properties to the market especially in city centre spaces dominated by apartments. I look forward to seeing what other innovative designs they have for the future.

November 26, 2024
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Reply from citu.co.uk

Thank you for your feedback Coe, it is great to be acknowledged for the work we are doing in the housing industry!

Rated 5 out of 5 stars

Amazing Community and Sustainable Living!

As the team behind Piglove by the River, we feel so lucky to be part of Citu’s Climate Innovation District. The area is not just beautiful with its riverside views and green spaces, but it’s also buzzing with a real sense of community and creativity.

Citu’s commitment to sustainability is inspiring—it’s great to see homes and businesses designed with the future in mind. It’s the perfect spot for our craft beer bar, and we love being surrounded by people who share our values.

Big thanks to the Citu team for creating such an amazing place to live, work, and hang out. If you’re thinking of moving here or just visiting, we can’t recommend it enough. Come grab a pint with us and see for yourself!

November 19, 2024
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Reply from citu.co.uk

It is great to have Piglove by the River at the Climate Innovation District, it is a great asset to not only us but the residents who live here!

Rated 4 out of 5 stars

Lovely property too expensive

The property was exactly what we were looking for. Emily the salesperson was really helpful and provided the information we needed. Unfortunately after completing some due diligence we concluded the property to be overpriced and didnt proceed due to current market conditions but would definitely consider Citu in future.

November 1, 2024
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Reply from citu.co.uk

Thank you for your feedback Ian, we hope to see you in the future!

Rated 5 out of 5 stars

Great development

Great development! I especially liked the pig love spot, amazing place to have a drink by the water. Recommend very strongly!

October 10, 2024
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Reply from citu.co.uk

We love Piglove too, we're glad you agree!

Rated 5 out of 5 stars

Impressive, just not for us at this time.

We were shown round a 4 bed house in the climate change district by Sharan. The service from initial enquiry was first class. We were impressed by the design, quality and spaciousness of the house, particularly the air heat pump being contained within the house, and the high ceilings. The landscaping is lovely as is the walk into town along the river. Freehold ownership of the property stops at the footprint of the building, so there is no garden area which is not communally owned. This is a major sticking point for us, for two reasons: firstly, the prospect of paying unknown sums indefinitely to a management company for the upkeep of the communal areas; and secondly, not having any private outdoor space for drying washing, BBQs, having friends round in the summer etc.A bike would have to be brought into the kitchen. Also, not being able to get a car near the property to unload heavy shopping. Relegating the car to a central space fits in with the ethos of the site, but if you are elderly ( as we are ) or at the other end of the age range, you have a baby and all the stuff you have to take with them, schlepping a long way to the car isn't ideal. So, not for us, though I have respect for the values and aims of the site.

September 5, 2024
Unprompted review
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Reply from citu.co.uk

Thank you for your feedback Hilary, it is great to hear the sticking points for you and we will pass this on to the relevant teams for future projects.
Have a good day!

Rated 5 out of 5 stars

5 star service

5 star service throughout our brief experience. From initial contact, to answering our many questions and aiding us in deciding whether the properties were right for us or not, Emily Smallman at Citu UK has been nothing short of amazing. Approachable, friendly, nothing ever too much trouble, and also knowledgeable in Citu as a development. Whilst not right for us currently we have no reserves about Citu as a company and certainly not about Emily. Anyone who finds themselves with her as their appointed sales person will certainly have a great experience.

October 26, 2024
Unprompted review
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Reply from citu.co.uk

Thank you for your kind words about your experience with Emily, we will make sure to pass the message on!
Have a lovely day.

Rated 5 out of 5 stars

CLIMATE INNOVATION DISTRICT

After recently visiting the Climate Innovation District, I have nothing but positive things to share. With its emphasis on environmentally conscious living, this district offers a vibrant place for a wide cohort of individuals, encouraging a forward-thinking community, where green technology and sustainable design are at the forefront. The addition of bars such as Pig Love, helps to create a real sense of community.

November 5, 2024
Unprompted review
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Reply from citu.co.uk

Thank you for sharing your lovely feedback on the Climate Innovation District Olivia, we hope to see you back soon!

Rated 5 out of 5 stars

I’d heard about these eco friendly…

I’d heard about these eco friendly houses in Leeds and I was intrigued. So I went to take a look and I was amazed!! The whole experience was wonderful. The houses were spacious and modern and together, a long with the outside bar called ‘Pig Love’ it all created a really pleasant neighbourhood that I would love to be apart of one day.

October 7, 2024
Unprompted review
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Reply from citu.co.uk

We're so glad to hear that you were very impressed with the Climate Innovation District and we can't wait for you to join our growing community sometime in the future.

Rated 2 out of 5 stars

Interesting development but……..

Interesting development with great environmental credentials. But it’s an over developed sited, now crammed with a new huge bank of flats next door and is next to an incinerator plant. My viewing was very informative but the houses are small with very little storage. The gardens and landscaping are an asset. I hope citu keeps up the standard over the long term.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Sharan - great representative for CITU

Sharan from the sales team was a really great representative for CITU. She was incredibly helpful, knowledgeable with a real passion for what the CITU team are developing down at Leeds waterfront. Thanks for your time and was great to meet you. Thanks Steve

October 29, 2024
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Reply from citu.co.uk

Thank you for your lovely feedback about your experience with Sharan, we will make sure to pass on the message.

Rated 4 out of 5 stars

The climate Innovation District

The climate Innovation District is a great idea in an age where energy costs are rising & the need to conserve energy is paramount. The whole area looks really good and the opening of Pig Love bar adds a great social meeting place for both residents & the public.

October 12, 2024
Unprompted review
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Reply from citu.co.uk

Thank you for your lovely feedback on the Climate Innovation District.
Have a good evening!

Rated 5 out of 5 stars

A great place to live

I came to view a house in Leeds on a weekend. The lady was very helpful and gave me all the information I required. I ask a lot of questions.
The complex was lovely and there was a nice place to eat and have a drink.
Would definitely recommend a visit

September 14, 2024
Unprompted review
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Reply from citu.co.uk

We're pleased to hear you enjoyed visiting the Climate Innovation District, thank you for your feedback.
Have a good evening.

Rated 5 out of 5 stars

Visits to CITU with Y12 students

I've visited CITU twice now with Y12 students as part of a Carbon Literacy course during our sixth form college's careers week. On both occasions the students have really enjoyed being shown around the site by enthusiastic, approachable and knowledgeable young employees.  It was great to get CITU's real life perspective on implementing sustainability.

June 25, 2024
Unprompted review
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Reply from citu.co.uk

We're glad to hear that your students have found visiting the Climate Innovation District useful and we look forward to showing around more of your students in the future.

Rated 5 out of 5 stars

Great sense of community

I bought a flat from CITU last year, and overall, my experience has been positive. The salesperson was amazing—friendly, helpful, and guided us through the entire process. The mortgage adviser they recommended was also excellent, with in-depth knowledge of the site and great support throughout all stages. Any major snags were handled quickly and efficiently.

The development has a great sense of community, with plenty of green space and amenities that aren’t just for residents but also accessible to the local community. These are crucial in offering people young & old a safe place to gather and engage in positive activities.

January 17, 2024
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Reply from citu.co.uk

Hi Jack, thank you for your lovely feedback about your experience buying with Citu and life at the Climate Innovation District.
Have a good day.

Rated 5 out of 5 stars

Really informative tour of Citu that…

Really informative tour of Citu that inspired the students and teachers alike. I would encourage anyone to go and learn about this exciting new development in Leeds.

July 12, 2024
Unprompted review
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Reply from citu.co.uk

We're glad you enjoyed your tour of the Climate Innovation District, thank you for your great feedback.

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