City Parking - 1515 Broadway Garage LLC Reviews 

42
TrustScore 3 out of 5

2.9

1515 Broadway, 10003 New York, NY, US


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Rated 1 out of 5 stars

If I could give negative stars I would!! These idiots drained my battery and then jumped my car in reverse without our consent to even do anything to the vehicle, causing fuses, battery, and alternato... See more

Rated 4 out of 5 stars

Great location as far as proximity to the theaters but what comes with that is a traffic nightmare getting there & an extremely long wait to retrieve your car after the show. Better to park near 9th... See more

Rated 5 out of 5 stars

Great customer service, the valet attendants provided easy of mind. I felt comfortable using the facility and will use the location in the future, thank you City Parking

Rated 5 out of 5 stars

The garage personnel had a great system of getting cars in and out in this busy area. I was surprised my vehicle was ready so quickly.



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2.9

Average

TrustScore 3 out of 5

42 reviews

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2.9

All reviews

(42)

106 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT PARK HERE IF YOU VALUE YOUR CAR

If I could give negative stars I would!! These idiots drained my battery and then jumped my car in reverse without our consent to even do anything to the vehicle, causing fuses, battery, and alternator to blow. Last day of family vacation turned into the most stressful day of our lives and cost us $1600+. Corporate is useless and refused to accept responsibility for the incompetence of their parking attendants. Attendants are also incredibly rude!!

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

This garage does not go by their spothero price

The garage charged us more after we already booked with SpotHero. They are a scam. They were very rude and told us to look at the signs, no signs stated anything would be extra. They refused to get our car until we paid the fee they overcharged us for. They are terrible and we will never park there again.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Left with large screw in our tire

We couldn't take our keys, couldn't come back to the car to grab some stuff. Was charged 6 bucks to exit and worst of all we left their garage WITH A SCREW IN OUR TIRE! These people cannot be trusted with our vehicle and I wouldnt suggest trusting them with yours.

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

This place is a rip off!!!

This place is a rip off! I paid in advance on the spothero app. I got back an hour before my deadline. The attendant told me I owed an extra $25 or he wouldn't give me my car. He said the app made a mistake and it wasn't his fault. He was rude, obnoxious and a liar. I will NEVER go there again!!!

July 11, 2025
Unprompted review
Rated 4 out of 5 stars

Quick drop off/Slow pick up

Quick drop off, but pick up was slow. Very long line to pay and then had to wait for the valet to get the car. They could use some extra valets during peak times.

March 23, 2025
Rated 5 out of 5 stars

Good lot!

My car came out quickly when was leaving and it was much cheaper then what the hotel wanted to charge me for 24 hours.

February 9, 2025
Rated 1 out of 5 stars

Disgusted

On 1/24/25, worker crashed my vehicle. I wish I could provide pictures!! No apology from anyone including manager on site! After a great time celebrating my daughter’s birthday, I had to endure nothing but misery once I saw my suv! My suv had to be towed Saturday morning. Can you imagine my night calling insurance company etc! No one offered to pay a cab for my children and I to get back home. No apology for crashing my vehicle! How is this garage operating with such bad reviews.. read reviews and DONT PARK HERE!! Karma on the person who crashed my vehicle and manager on site!!!

January 24, 2025
Unprompted review

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