CitySprint - Birmingham Reviews 

408
TrustScore 5 out of 5

4.9

59-61 Melchett Road, Kings Norton Business Centre, B30 3HP Birmingham, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service provided once again by Shakil (B110). He was happy to wait whilst I finished preparing urgent samples to be sent across hospital sites and then delivered them promptly. I wanted to le... See more

Company replied

Rated 5 out of 5 stars

The whole CitySprint service this morning was top notch. Got a text from them telling me what time slot my Wickes delivery was due with the tracking link. Then the driver (B057) was brilliant, went... See more

Company replied

Rated 5 out of 5 stars

An excellent delivery from a driver who could not have been more helpful. Order from Wickes, delivery, came as expected to my front door. I asked the driver if he could deliver to my back gate in... See more

Company replied

Rated 5 out of 5 stars

Never heard of City Sprint until the item I ordered from Wicks was delivered by them. The item was deliverd on time by a very nice young man named Paul, who certainly helped this 90 year old man,he w... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • 59-61 Melchett Road, Kings Norton Business Centre, B30 3HP, Birmingham, West Midlands, United Kingdom

  • 0121 3597788

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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4.9

All reviews

(408)

2,791 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service careful and polite

Excellent service careful and polite, Rob B124 can deliver again any time. *****

April 8, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Shane

Rated 5 out of 5 stars

Friendly, polite and efficient

Parcel safely delivered. Courier very polite and helpful.

April 5, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Lucie

Rated 5 out of 5 stars

Delivery made at time specified.

Delivery made at time specified and driver unloaded items to where requested. No issues, driver very helpful and friendly.

April 2, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Lucie

Rated 5 out of 5 stars

A great service

A great service, speedy delivery and on time from a friendly delivery driver Neil (B002)

April 5, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Debbie,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

five stars


Excellent service

April 5, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Marwa,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

CitySprint delivered some building/…

CitySprint delivered some building/ gardening materials from Wickes to me. CitySprint kept me updated and when I should expect delivery and the live tracking was great. The courier Neil was really polite, helpful and made sure we got everything.

April 5, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Markus,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Mike the driver has been to us a few…

Mike the driver has been to us a few times. Always punctual and polite. B005 Birmingham

April 4, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Marcus,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Delivered quickly and great service…

Delivered quickly and great service from the guys as usual. Thanks Mike (B005)

April 4, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Helpful friendly men (B005)

I had a delivery this morning from citysprint!
Helpful friendly lads (B005) delivered my decking and loaded it neatly in the garden

April 4, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Ali,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Wickes delivery

B005 couldn’t be more prompt & more than helpful when asking where delivery left

April 3, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Nick,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Helpful

Both drivers very helpful with unloading materials and stacking cardfully

April 3, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Jo,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

B005 cracking lads

B005 cracking lads, always on time and we’ll mannered.

April 3, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Oliver,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Very friendly and helpful driver

Very friendly and helpful driver

April 2, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Really helpful delivery

Really helpful delivery. Even helped bring the wood floors down to our shed. Would definitely recommend

March 29, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Annette,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great service

Great service, friendly, helpful and supportive staff. 🙌

March 29, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Lulian,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Friendly driver and drivers mate

Friendly driver and drivers mate, carried my products to my garage for me, very good service

March 29, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Very pleasant delivery driver

Very pleasant delivery driver, items delivered within time frame given. Very good experience

March 29, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Muhammad,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Kept informed of the delivery.

Kept informed of the delivery.
Polite and friendly driver B252( it says on the card)
Overall a very nice experience. Thank you

March 29, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Lynn,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Rashpal was very friendly and…

Rashpal was very friendly and accommodating when delivering our goods

March 14, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Simon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Friendly and professional.

Friendly delivery man. Took care with the items and offered to put them where I wanted down a side alley. Arrived on time.

March 9, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Lucie

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