CitySprint - Birmingham Reviews 

408
TrustScore 5 out of 5

4.9

59-61 Melchett Road, Kings Norton Business Centre, B30 3HP Birmingham, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service provided once again by Shakil (B110). He was happy to wait whilst I finished preparing urgent samples to be sent across hospital sites and then delivered them promptly. I wanted to le... See more

Company replied

Rated 5 out of 5 stars

The whole CitySprint service this morning was top notch. Got a text from them telling me what time slot my Wickes delivery was due with the tracking link. Then the driver (B057) was brilliant, went... See more

Company replied

Rated 5 out of 5 stars

An excellent delivery from a driver who could not have been more helpful. Order from Wickes, delivery, came as expected to my front door. I asked the driver if he could deliver to my back gate in... See more

Company replied

Rated 5 out of 5 stars

Never heard of City Sprint until the item I ordered from Wicks was delivered by them. The item was deliverd on time by a very nice young man named Paul, who certainly helped this 90 year old man,he w... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • 59-61 Melchett Road, Kings Norton Business Centre, B30 3HP, Birmingham, West Midlands, United Kingdom

  • 0121 3597788

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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4.9

All reviews

(408)

2,768 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic communication and professional service

CitySprint have delivered to our house three times over the past six months due to various renovation projects. Our experience has been excellent.

The communication via text is fantastic and the estimated delivery time notifications are a great help when planning our day. We even had a notification the day before which news led us to go out for the morning rather than waiting at home all day. Priceless.

Mike has always been professional and helpful while delivering some very heavy building resources. He always has a pleasant attitude and can’t do enough for us.

I highly recommend CitySprint for their professionalism .

(B005)

April 15, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Helpful guys

Helpful guys, friendly and efficient, Mike (boo5)

April 15, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Narose,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Mike (B005) was very polite and happy…

Mike (B005) was very polite and happy to help ☺ Excellent service.

April 15, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Jane,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

What a smashing couple of blokes

What a smashing couple of blokes! Went above and beyond! Would highly recommend team B005 (Mike). Thank you so much

April 15, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Jacqui,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 4 out of 5 stars

They were very helpful

They were very helpful

April 15, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Kevin,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Very polite.

April 13, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good Morning Jeff,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Helpful and prompt delivery

Helpful and prompt delivery from Mike B005. Thanks.

April 10, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Bob,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Good communication and courteous deliverer

Good communication of expected delivery times
Courteous and helpful driver/deliverer (Paul B108)

April 13, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Madeline,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Really helpful driver Paul

Really helpful driver Paul - Great Job

April 13, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Luke,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Nice chap friendly

Nice chap friendly Paul B108

April 13, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Steve,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great delivery driver B-191

April 12, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Scott,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Fantastic service.

The delivery driver Neil and his mate we’re fantastic and carried a large piece of plywood into my garage for me. They were very polite and very careful when manoeuvring the plywood into a suitable location in the garage.

April 11, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Keith,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Mike B005 was really helpful

Mike B005 helped me a load. I would have been stuck trying to move the fence panels on my own. But Mike went over and above normal service and really helped me. I praised him up to all my neighbours.

April 11, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Karl,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Quick delivery

Quick delivery, friendly and polite driver.
Great service

April 11, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Sonia,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Efficient and turned up on time

Efficient and turned up on time. Very friendly manner.

April 11, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good Afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Lewis

Rated 5 out of 5 stars

Courier B005 was Polite friendly…

Courier B005 was Polite friendly helpful excellent service well done

April 10, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Lucie

Rated 5 out of 5 stars

Great service,prompt and helpful.From…

Great service,prompt and helpful.From the guys B005

April 10, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Glenn,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis.

Rated 4 out of 5 stars

Very professional

Very professional. And prompt. Thank You. B005

April 10, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis.

Rated 5 out of 5 stars

Service was great

Service was great, very friendly and careful with the items when delivering them, fast and efficient!!

April 10, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Helpful, polite courier.

We ordered fence panels from Wickes, updates on delivery were really good. Delivery was on time, courier B251 was very polite and helpful when unloading the panels with my husband.

April 9, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Jacqui,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

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