CitySprint - Birmingham Reviews 

408
TrustScore 5 out of 5

4.9

59-61 Melchett Road, Kings Norton Business Centre, B30 3HP Birmingham, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service provided once again by Shakil (B110). He was happy to wait whilst I finished preparing urgent samples to be sent across hospital sites and then delivered them promptly. I wanted to le... See more

Company replied

Rated 5 out of 5 stars

The whole CitySprint service this morning was top notch. Got a text from them telling me what time slot my Wickes delivery was due with the tracking link. Then the driver (B057) was brilliant, went... See more

Company replied

Rated 5 out of 5 stars

An excellent delivery from a driver who could not have been more helpful. Order from Wickes, delivery, came as expected to my front door. I asked the driver if he could deliver to my back gate in... See more

Company replied

Rated 5 out of 5 stars

Never heard of City Sprint until the item I ordered from Wicks was delivered by them. The item was deliverd on time by a very nice young man named Paul, who certainly helped this 90 year old man,he w... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • 59-61 Melchett Road, Kings Norton Business Centre, B30 3HP, Birmingham, West Midlands, United Kingdom

  • 0121 3597788

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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4.9

All reviews

(408)

2,768 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mike (b005) delivered my doors and he…

Mike (b005) delivered my doors and he had excellent customer service

April 22, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Many thanks,

Lucie

Rated 5 out of 5 stars

Had my delivery Mike B005 was very…

Had my delivery Mike B005 was very polite and helpful he put my goods exactly where I wanted them with no fuss at all. When he'd finished off he went with a cheery smile just wish all delivery drivers were the same . Top marks City Sprint and Mike B005

April 20, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Amazing delivery on time and so helpful…

Amazing delivery on time and so helpful and friendly !!!
Mike (B005)

April 20, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Laura,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Fast and reliable Delivery service

My driver was Mike (B005)
Mike was a very polite helpful driver, 100% excellence for the professional delivery this morning when he delivered my items to me.😊

April 20, 2024
Unprompted review
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Reply from CitySprint - Birmingham

Good morning Phil,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Great service from Mike (B005)

Great service from Mike (B005). He was prompt, friendly and really helpful. Took the delivery into the back garden and left it where I wanted. His positive attitude and helpfulness has set me up for the day.

April 20, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Ian,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Timber delivery from Wickes

Timber delivery from Wickes
Paul (B108) arrived in the middle of the allotted time slot, parked where requested to and effected a speedy drop off. Items were well secured in the delivery van. Easy!

April 19, 2024
Unprompted review
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Reply from CitySprint - Birmingham

Good afternoon Martin,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Quick and efficient

Quick, efficient and friendly 🙂

April 19, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Louise,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Polite and respectful

Polite, friendly and respectful of property. Order came in good condition and was clearly taken care of during transit

April 19, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Sharon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Good time keeping and friendly

Good time keeping and friendly

April 19, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Jack,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Very good and helpful and done what i…

Very good and helpful and done what i asked

April 19, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Andrew,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Very polite and respectful

Very polite and respectful. The driver was Josef Ab42

April 18, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Elliott,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

I highly recommend Josef he is a…

I highly recommend Josef he is a credit to city sprint really friendly and helpful big thank you

April 18, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Donna,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Very couteous and timely delivery

The driver (B251) arrived in a very timely manner and was very courteous and deposited the delivery exactly where I needed it.

April 18, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Friendly and helpful.

April 18, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Roger,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Rob was very helpful

Rob was very helpful. Carrying my heavy parcel

April 17, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good Morning Ian,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 4 out of 5 stars

Great delivery

Great delivery courier B251

April 16, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good Morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

B057-Dale excellent experience

B057-Dale excellent experience, very helpful, polite and friendly.

April 17, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

My delivery showed up as scheduled and…

My delivery showed up as scheduled and the drivers were very helpful in carefully placing the items as required.

April 15, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good Morning Paul,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Delivery driver B002 Neil was punctual

Delivery driver B002 Neil was punctual, professional and incredibly helpful.

April 16, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Jason,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Polite delivery from b251

April 15, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Edward,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

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