CitySprint - Bristol Reviews 

1,869
TrustScore 5 out of 5

4.9

Unit 18 City Business Park, Easton Road, BS5 0SP Bristol, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent delivery, really friendly and helpful. Actually read our door sign, rang bell and came into communal flat hall which makes a nice change, most drivers just dump deliveries outside main bott... See more

Company replied

Rated 5 out of 5 stars

Gareth (PA01) is very friendly, efficient and trust worthy. He comes into our office discretly to collect the out going medical records and give us our delivery. He manages this without disturbing a... See more

Company replied

Rated 5 out of 5 stars

The delivery driver was amazing!! It's a building site, without a proper address yet with royal mail, and he managed to find his way in and find my caravan in the pouring rain. Very friendly and hel... See more

Company replied

Rated 5 out of 5 stars

I had excellent experience with the city link driver, Kay - PL81. The service was outstanding, she was polite, professional and friendly. She placed my materials exactly where I wanted them. It’s no... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 18 City Business Park, Easton Road, BS5 0SP, Bristol, England, United Kingdom

  • 01179 555566

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,869)

2,719 reviews in the last 12 months

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Rated 5 out of 5 stars

Great delivery - BL23

The delivery team were great. Turned up on time. Asked where I wanted the items to go and even triple checked they had delivered everything.

Thank you BL23.

January 29, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that our delivery team provided such excellent service! It's great to know they were punctual, helpful, and thorough. Thank you for your positive feedback.

Rated 5 out of 5 stars

Delivery good

Delivery good, driver (BL23) very helpful

January 29, 2026
Unprompted review
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Reply from CitySprint - Bristol

We're so glad to hear that our delivery service was good and the driver was very helpful. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Great

Delivery Driver was BL23
Very helpful Friendly and polite

January 28, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that our delivery driver was helpful, friendly, and polite. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

They were great

BL23 was our courier, the were fantastic.

Friendly and happy to help unload into the house.

January 24, 2026
Unprompted review
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Reply from CitySprint - Bristol

We're happy to hear that the courier provided such excellent service! It's great to know they were friendly and helpful with unloading. Thank you for your feedback.

Rated 5 out of 5 stars

All the way to top floor

Delivery was only meant to be to ground floor but the couriers carried sheet plywood up to my top floor flat. Couldn’t have been more helpful and friendly. Perfect service.

January 23, 2026
Unprompted review
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Reply from CitySprint - Bristol

We're happy to hear that our couriers were so helpful and friendly! We appreciate you letting us know they went above and beyond in delivering your plywood. Thank you for your perfect service feedback!

Rated 5 out of 5 stars

City sprint courier BL23

On time, friendly & helpful

January 21, 2026
Unprompted review
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Reply from CitySprint - Bristol

We are happy to hear that you found our service punctual, kind, and supportive. We appreciate your positive feedback so much!

Rated 5 out of 5 stars

Delivered on time polite and helpful…

Delivered on time polite and helpful courier.

January 23, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that our service met your expectations! We appreciate your positive feedback regarding the delivery.

Rated 5 out of 5 stars

Really efficient

Really efficient, friendly staff (BL23) who were so happy to help. All items delivered and right on time! Thank you.

January 20, 2026
Unprompted review
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Reply from CitySprint - Bristol

We're happy to hear that our staff was efficient and helpful! It's great to know all your items were delivered on time. Thank you for your positive feedback.

Rated 5 out of 5 stars

The delivery driver was amazing!

The delivery driver was amazing!! It's a building site, without a proper address yet with royal mail, and he managed to find his way in and find my caravan in the pouring rain. Very friendly and helpful and carried the stuff into the storage. Give this guy a raise, really professional and competent delivery driver!

Courier BL23 from Bristol Service Centre.

January 21, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that the delivery driver provided such excellent service, especially given the challenging location and weather. We appreciate you acknowledging their professionalism and competence. Your feedback regarding Courier BL23 from Bristol Service Centre is valuable and will be shared.

Rated 5 out of 5 stars

Friendly

Friendly, pleasant and very helpful. Many thanks

January 20, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're glad you found our team to be helpful and pleasant. Thank you for your kind words and appreciation!

Rated 5 out of 5 stars

Thank you very much BL23.

Thank you very much.

January 20, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We appreciate your positive feedback and are happy you had a great experience with us. Thank you so much!

Rated 5 out of 5 stars

Excellent Service

Excellent service goods were unpacked neatly and promptly.
Courier BL23 was polite and friendly.

January 20, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that you received excellent service! We appreciate your positive feedback regarding the prompt and neat unpacking of your goods and the courier's friendly service.

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service delivering my Wickes order. Courier was BL23.

January 20, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that you received excellent and friendly service when your Wickes order was delivered. Thank you for your positive feedback.

Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient.
BL23

January 20, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're glad you found our team to be efficient and friendly. We appreciate your positive feedback and your time.

Rated 5 out of 5 stars

Courier BL23

Courier BL23
Very prompt delivery
Brought our delivery into the house and stacked it tidily
Great service

January 20, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that you received prompt delivery and appreciate how the delivery was handled. Thank you for your positive feedback and for taking the time to share your experience!

Rated 5 out of 5 stars

Very good service …

On time and very helpful in offloading large wood sheets and locating them safely

January 15, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that our team was punctual and helpful in safely handling and placing your wood sheets. Thank you for your positive feedback!

Rated 5 out of 5 stars

Just great delivery

Just great delivery

January 13, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We appreciate your feedback! We are so glad you found our team helpful and provided you with a positive experience. Thanks!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Very helpful and polite delivery man.

January 14, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that your delivery was fast, and the delivery person was helpful and polite. Thank you for your positive feedback!

Rated 5 out of 5 stars

VERY kind and helpful people …

These VERY kind and helpful people were so good, they were so respectful.
I'd give them 10 stars.
Please keep having them do your deliveries.
Thank you

January 13, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that our team members were so kind, helpful, and respectful during your delivery! We appreciate your 10-star rating and are grateful for your positive feedback.

Rated 5 out of 5 stars

BL23

BL23. Thanks so much! Friendly and very helpful.

January 10, 2026
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that our team was friendly and helpful! Thanks so much for your positive feedback; we appreciate it.

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