Brilliant delivery service. Everything ran smoothly and James @ CB15 was courteous and professional from start to finish.
Company replied
Location
Switch locationUnit 11 Denny End Industrial Estate, Pembroke Avenue, CB25 9QP Cambridge, Cambridgshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Joao, from the Cambridge Service Centre, has delivered a number of items during the past few months and his level of customer service is fantastic. He is friendly, professional and has placed heavy b... See more
Company replied
The delivery was on time but even better, driver PE62 Deividas was friendly, personable, and helpful too. He went the extra mile to deliver our bulky goods to EXACTLY where we needed them, rather than... See more
Company replied
CitySprint delivered some DIY supplies today and Deividas (PE62), the driver, was incredibly helpful. He not only unloaded our plasterboard with care and attention, he helped us to carry it round to t... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 11 Denny End Industrial Estate, Pembroke Avenue, CB25 9QP, Cambridge, Cambridgshire, United Kingdom
- 01223 861986
4.8
Excellent
288 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was quick and easy
Delivery was quick and easy. The delivery guy PE62 Deividas was excellent and moved the panels to where I needed them. I would recommend Wickes.
March 18, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good morning Emma,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Great delivery by Joao brought the…
Great delivery by Joao brought the items all the way into my back garden! Great service by him! Thanks
March 19, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good morning Jordan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Very helpful driver (cb22-joao)
March 19, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Very high standard
Denidas was polite and helpful, in fact he went beyond what I expected. He assisted to deliver the wood to the rear of the house. I cannot rate this service high enough.
March 19, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good afternoon Martyn,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Great Job Driver PE62 DEIVIDAS
Driver PE62 DEIVIDAS
Great job, very helpful
March 15, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good morning Michael,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Ben
Such a polite and friendly guy
Divided is Such a polite and friendly guy
March 16, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Lucie
The courier I had was amazing and…
The courier I had was amazing and delivered exactly where I asked him. He couldn't of done anymore than he did. Service with a smile and made me laugh a few times. Lovely lad. Deserves a promotion! PE62 DEIVIDAS
March 16, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Lucie
PE62 Deividas
Absolute gentleman. Very helpful and polite. And bang on time.
March 16, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Lucie
A great courier who goes the extra mile…
A great courier who goes the extra mile to help ! DEIVIDAS [PE62] who is friendly and helpful in carrying hardboard to where it is needed, no fuss or bother ,a really great service .I would recommend him to anyone .
March 15, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good afternoon Duncan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Mr Deividas Very friendly driver and…
Mr Deividas Very friendly driver and delivered on time. Pleasant to deal with.
March 15, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good Morning Sharon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Deividas delivered my order with care
Deividas delivered my order with care, was very helpful and cheerful, had a smile on his face the whole delivery, a great delivery driver.
Edited as forgot to mention Deividas was from the Cambridge Service Centre | PE 26
March 14, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good afternoon Neil,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
My driver was CB22-joao
My driver was CB22-joao. He was very polite and respectful. He delivered to where I asked him to, leaving it all in a neat pile- would recommend this company and driver
March 7, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good afternoon Gemma,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Driver waited for my package as it…
Driver waited for my package as it wasn’t ready when he arrived, polite and respectful
Courier number CB28 thank you
March 4, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
David was brilliant!
February 23, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Fantastic service
Fantastic service, Craig is always polite, smiling and very helpful nothing is too much trouble. Cannot praise him enough
February 13, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good morning Lell,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Cambridge
Good morning Dunlan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Professional and friendly delivery.
February 16, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good afternoon Patricia,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Courier was very polite and helpful
Courier was very polite and helpful. Asked where I would like the delivery, and was very courteous.
My courier was Joao - cb22
February 16, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good Morning Sharleen,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Really helpful and really nice.
Really helpful and really nice.
Took the tiles in the house with care.
CB22 - Joao
February 15, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good afternoon Andrew,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis
Courier cb22 Joao
Courier cb22 - Joao kindly put all of the order in our garage in the rain. Very nice delivery man.
February 13, 2024
Unprompted review
Reply from CitySprint - Cambridge
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.