CitySprint - Leeds Reviews 448

TrustScore 5 out of 5

4.9

Millshaw Park Avenue UNIT 8, LS11 0LR Leeds, England, GB


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Rated 5 out of 5 stars

Had my Wicks delivery by City Sprint today, the driver was lovely and friendly and placed my skirting boards inside the hallway which was really helpful. I can highly recommend this company. Thank you... See more

Company replied

Rated 5 out of 5 stars

We received quite a hefty delivery today from British Gas comprising a heavy, new boiler & all the attendant bits 'n pieces. Steve PA84 was the driver & he went above & beyond to ensure our parcels... See more

Company replied

Rated 5 out of 5 stars

Really helpful drivers offering efficient and prompt service. Never any concerns when city sprint are delivering. Our usual driver LD75 LES is efficient, polite and friendly. Always going above and... See more

Company replied

Rated 5 out of 5 stars

Have recently made two online orders from the Pudsey Wickes store, both delivered by Citysprint. Not aware of Citysprint prior to this but on both occasions we had the same man. He was both friendly... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Millshaw Park Avenue UNIT 8, LS11 0LR, Leeds, England, United Kingdom

  • 0113 3857891

4.9

Excellent

TrustScore 5 out of 5

448 reviews

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Rated 5 out of 5 stars

Had my Wicks delivery by City Sprint…

Had my Wicks delivery by City Sprint today, the driver was lovely and friendly and placed my skirting boards inside the hallway which was really helpful. I can highly recommend this company. Thank you City Sprint. 5*****x

May 26, 2026
Unprompted review
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Reply from CitySprint - Leeds

We are so pleased to hear about your positive delivery experience and that our driver was helpful. Thank you for your kind words and the wonderful recommendation!

Rated 5 out of 5 stars

LE56-Zaid

The gentleman who often brings my stuff from
my Wickes Delivery LE56-Zaid is always polite, friendly and willing to go the extra mile. He’s a credit to your company and Wickes. If I was his boss I’d give him a pay rise he’s worth every penny!!!

March 6, 2026
Unprompted review
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Reply from CitySprint - Leeds

We're happy to hear that you had such a positive delivery experience. It's great to know our team member's helpfulness stood out. We appreciate you taking the time to share your kind words!

Rated 5 out of 5 stars

Amazing delivery from Faz and the very…

Amazing delivery from Faz and the very helpful team at Leeds Branch!!!

February 25, 2026
Unprompted review
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Reply from CitySprint - Leeds

We're happy to hear that you had such a positive experience with our team and delivery. Thank you for your fantastic feedback; we appreciate it!

Rated 5 out of 5 stars

A Truly 5 Star Experience

This review is well overdue my booking was made in early January but after reflecting on everything that happened, I felt compelled to share just how incredible Dan was during one of the most stressful moments I’ve ever experienced.

Due to a sudden medical emergency involving my daughter, I missed my flight home to Australia and urgently needed our luggage transported from Gatwick to my mums address where we were now staying. It was an emotional and overwhelming situation, and the logistics felt impossible at the time.

Dan stayed on the phone with me for nearly two hours, patiently talking everything through, reassuring me, and coordinating the entire process with professionalism and genuine compassion. Not once did I feel rushed. He was calm, empathetic, and completely in control exactly what I needed in that moment.

What had been a personal nightmare was handled seamlessly. Communication was constant, clear, and reassuring. Dan treated the situation with such care and understanding it didn’t feel like I was just another booking, it felt personal.

In an already difficult time for my family, his support made a world of difference. It’s rare to encounter that level of humanity and dedication in customer service.

Thank you, Dan your help meant more than you probably realise

January 5, 2026
Unprompted review
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Reply from CitySprint - Leeds

We appreciate you sharing your experience. It means a lot to us that you took the time to recognize our team's efforts during such a stressful time for you. We're glad we could provide support and handle the logistics with care and compassion.

Rated 5 out of 5 stars

PA84 Steve was very helpful & friendly

PA84 Steve was very helpful & friendly.
Not just unloading at the kerb, but helping me move the timber to a dry space before the rain came.

February 5, 2026
Unprompted review
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Reply from CitySprint - Leeds

We're happy to hear that our team member was helpful and friendly! We appreciate you mentioning the extra assistance you received in moving your timber to a dry space.

Rated 4 out of 5 stars

Review

Reasonable service

February 2, 2025
Unprompted review
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Reply from CitySprint - Leeds

We're happy to hear that you had a positive experience. Thank you for your feedback.

Rated 5 out of 5 stars

Really friendly and lovely

Really friendly and lovely delivery man. Helped me store the tiles where I needed them, rather than what was easiest for him. Thank you very much.

December 4, 2025
Unprompted review
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Reply from CitySprint - Leeds

We're happy to hear that the delivery was excellent and the driver was so helpful. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

The gentleman who delivered my tiles…

The gentleman who delivered my tiles was great.... Incredibly helpful, kind and efficient... Great 😊

December 4, 2025
Unprompted review
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Reply from CitySprint - Leeds

We're happy to hear that the delivery was incredibly helpful and efficient. We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Friendly & professional

Good communication 1/2 hour from delivery. Steve (PA84) was also polite & friendly and careful with the delivery of the tiles. Good experience all round

November 28, 2025
Unprompted review
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Reply from CitySprint - Leeds

We're happy to hear that the communication about your delivery was helpful. We appreciate your positive feedback regarding the careful delivery and the friendly service you received.

Rated 5 out of 5 stars

Exceptional!

I had an excellent experience with my recent delivery, thanks to Steve (PA-84). He went above and beyond to ensure everything went smoothly. He called me 30 mins prior to arrival, which gave me time to prepare, and was extremely accommodating with the delivery. Steve was not only punctual but also very friendly and professional. He made what could have been a stressful experience feel seamless and easy. I truly appreciated his effort.

September 26, 2025
Unprompted review
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Reply from CitySprint - Leeds

We're happy to hear that you had such a positive delivery experience. It's great to know that our team member's punctuality, friendliness, and professionalism made everything seamless for you. We truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Perfect service and very reliable

Perfect service and very reliable
Highly recommended

September 5, 2025
Unprompted review
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Reply from CitySprint - Leeds

We appreciate your feedback and are so glad to hear that you consider our service to be reliable. Thank you for recommending us!

Rated 5 out of 5 stars

Great service without breaking a sweat

The courier is always courteous, professional, well presented abd informed.
I have enjoyed their services for over a tear now, abd no drop in quality.
Today's and the most regular here is PY16-ALAN
A gentleman.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great delivery and friendly guy

Great delivery and friendly guy! M039

June 27, 2025
Unprompted review
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Reply from CitySprint - Leeds

We're happy to hear that you had a great delivery experience and found our team member friendly. Thank you for your feedback!

Rated 5 out of 5 stars

Steve PA84, Awesome

The driver Steve PA84 was awesome, friendly and extremely helpful. He was great with my Father who has dementia and was kind enough to help me take the materials delivered upstairs.
Honestly couldn't have been better.
Communication re delivery was also excellent and delivered on time.
Thanks team, especially Steve

June 27, 2025
Unprompted review
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Reply from CitySprint - Leeds

Thank you for your review; we are delighted to receive your feedback. We're happy to hear that the delivery service was helpful and friendly and that the communication regarding delivery was excellent. We look forward to delivering for you again in the future.

Rated 5 out of 5 stars

Same day delivery

This was a pick up from a corporate account. In all honesty, the communication from the office wasn’t great as I didn’t have an option of selecting a day or time, but once I confirmed the order I was given a next day pick up and the driver delivered on time, was very friendly and helpful and he was very patient in terms of waiting for the item upon collection. The end result was getting the item to me quickly I would give them top marks.

June 24, 2025
Unprompted review
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Reply from CitySprint - Leeds

We appreciate you sharing your experience. We're glad the prompt delivery and helpful driver met your expectations. We'll address the communication regarding scheduling to improve our service. Thank you for the positive feedback!

Rated 5 out of 5 stars

Excellent courier

Excellent courier. Extremely patient and helpful - Alan assisted me to box up some items that were yet to be boxed up.

May 29, 2025
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're happy to hear that you had such a positive experience! We appreciate your recognition of the team's dedication to providing helpful and patient service. Thank you for your feedback!

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