This is my first experience of receiving a Wickes delivery via City Sprint and I am highly impressed. The tracking was great and my order was delivered on time. The delivery driver was fri... See more
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See what reviewers are saying
LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you
Company replied
Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great servi... See more
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We received quite a hefty delivery today from British Gas comprising a heavy, new boiler & all the attendant bits 'n pieces. Steve PA84 was the driver & he went above & beyond to ensure our parcels... See more
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Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Millshaw Park Avenue UNIT 8, LS11 0LR, Leeds, England, United Kingdom
- 0113 3857891
4.9
Excellent
471 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from CitySprint - Leeds
We're happy to hear that you had a great delivery experience and found our team member friendly. Thank you for your feedback!
Steve PA84, Awesome
The driver Steve PA84 was awesome, friendly and extremely helpful. He was great with my Father who has dementia and was kind enough to help me take the materials delivered upstairs.
Honestly couldn't have been better.
Communication re delivery was also excellent and delivered on time.
Thanks team, especially Steve
June 27, 2025
Unprompted review
Reply from CitySprint - Leeds
Thank you for your review; we are delighted to receive your feedback. We're happy to hear that the delivery service was helpful and friendly and that the communication regarding delivery was excellent. We look forward to delivering for you again in the future.
Same day delivery
This was a pick up from a corporate account. In all honesty, the communication from the office wasn’t great as I didn’t have an option of selecting a day or time, but once I confirmed the order I was given a next day pick up and the driver delivered on time, was very friendly and helpful and he was very patient in terms of waiting for the item upon collection. The end result was getting the item to me quickly I would give them top marks.
June 24, 2025
Unprompted review
Reply from CitySprint - Leeds
We appreciate you sharing your experience. We're glad the prompt delivery and helpful driver met your expectations. We'll address the communication regarding scheduling to improve our service. Thank you for the positive feedback!
Excellent courier
Excellent courier. Extremely patient and helpful - Alan assisted me to box up some items that were yet to be boxed up.
May 29, 2025
Unprompted review
Reply from CitySprint - Leeds
We're happy to hear that you had such a positive experience! We appreciate your recognition of the team's dedication to providing helpful and patient service. Thank you for your feedback!
Reply from CitySprint - Leeds
We appreciate you taking the time to share your delivery experience. We're happy to hear that the driver's customer service was satisfactory and that you were happy to meet him. Thank you for your positive feedback.
Initial delivery from wickes was half…
Initial delivery from wickes was half an hour before the arranged time slot and 4/5 boards were damaged. Second delivery was great, the driver Steve was a pleasure to deal with and even help me carry the boards inside the property, had he conducted the initial delivery this would be 5 stars. His reference was PA84-Steve, top man.
May 21, 2025
Unprompted review
Reply from CitySprint - Leeds
We appreciate you taking the time to share your experience. We're sorry the initial delivery didn't meet expectations and some boards arrived damaged. We're happy to hear the second delivery, especially the driver's assistance, was a significant improvement. We'll certainly pass on your kind words.
Alan was very helpful
Alan was very helpful in sorting out an issue with parcels being mixed up for collection. He quickly returned them back to the venue without any hesitation
April 24, 2025
Unprompted review
Reply from CitySprint - Leeds
We appreciate your kind words about Alan's helpfulness. We're glad he was able to quickly resolve the issue with your parcels. We strive to provide excellent customer service and it's rewarding to hear when our team members go above and beyond.
Chris
Chris
Was more than helpful polite well mannered and a credit to Company
April 28, 2025
Unprompted review
Reply from CitySprint - Leeds
We're thrilled to hear about your positive experience. We appreciate your kind words about Chris and their dedication to providing excellent service. We're committed to fostering a positive and supportive environment for our team members, and we're glad that Chris's efforts have made a positive impact on you.
Courier was fantastic
The lady I spoke to to organise delivery was great. Steve my courier was fantastic! (Steve PA84) was professional, kind & reassuring. The parcel was delivered to the correct people at address in great time. Well worth the money for how it managed my anxiety & stress. Thank you Steve!
April 25, 2025
Unprompted review
Reply from CitySprint - Leeds
Thank you for your kind words. We are so glad to hear that you had a positive experience with our service. We strive to provide our customers with a reliable and stress-free delivery experience, and it is rewarding to hear that we were able to meet your needs. We will be sure to pass your compliments on to Steve.
Friendly and helpful
April 16, 2025
Unprompted review
Reply from CitySprint - Leeds
We're so glad to hear you had a positive experience. We strive to provide excellent customer service to ensure your delivery was smooth and convenient.
Fast delivery and a friendly driver.
April 7, 2025
Unprompted review
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
Very polite and helpful
April 2, 2025
Unprompted review
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
Phone call from a very jolly chap 😃
April 1, 2025
Unprompted review
Reply from CitySprint - Leeds
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Lovely driver Steve - Pa84
Lovely driver, when he pulled up I asked if he would drive round to the back of the property to unload in to the garage. Steve didn’t mind at all and was very friendly.
March 28, 2025
Unprompted review
Reply from CitySprint - Leeds
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Always friendly and polite and follows…
Always friendly and polite and follows site rules when entering Ceva Leeds depot. Always happy to this driver with a smile on his face.
March 13, 2025
Unprompted review
Reply from CitySprint - Leeds
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Excellent service always on time
Excellent service always on time
Very polite
January 29, 2025
Unprompted review
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Shane
Reply from CitySprint - Leeds
Good morning Jason,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Denishah bembridge (Leeds Office)
Denishah bembridge (Leeds Office) - Customer service support has always been brilliant and amazing always helpful and willing to go an extra mile, very polite. I am really pleased with the service that Denishah provides 5 star. Denishah provided job ref along side with a tracking URL along with a time slot so I could check where my delivery was on the day. :)
January 8, 2025
Unprompted review
Reply from CitySprint - Leeds
Good Morning Saffy,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
...this truly was an outstanding service
Have recently made two online orders from the Pudsey Wickes store, both delivered by Citysprint. Not aware of Citysprint prior to this but on both occasions we had the same man. He was both friendly and helpful, carried our delivery to the garage with a smile.
Like many people we have numerous deliveries to our home, but this is the only one which has made me make the effort to write a positive review. By definition, this truly was an outstanding service as it stood out from the rest. Impressive. JN 70060661
October 23, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Darren,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Great city sprint
Great city sprint. Steve always come with a 'can do' attitude. He's always lovely and smiley which makes a big change for when it comes to City Sprint service.
Thanks PA84 Steve
October 18, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Olivia,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
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