This is my first experience of receiving a Wickes delivery via City Sprint and I am highly impressed. The tracking was great and my order was delivered on time. The delivery driver was fri... See more
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LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you
Company replied
Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great servi... See more
Company replied
We received quite a hefty delivery today from British Gas comprising a heavy, new boiler & all the attendant bits 'n pieces. Steve PA84 was the driver & he went above & beyond to ensure our parcels... See more
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Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Millshaw Park Avenue UNIT 8, LS11 0LR, Leeds, England, United Kingdom
- 0113 3857891
4.9
Excellent
471 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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LD80 John-Take a Bow!,
City sprint What a credit LD80John is to your company, I was expecting a heavy delivery and was concerned about how I would get it into my house, John was amazing, cheerful, professional, and nothing was too much trouble.Thank You .
September 24, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Linda,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Friendly and careful
Matthew was very friendly and helpful and delivered the insulation panels with great care to ensure they didn’t get damaged
July 10, 2024
Unprompted review
Reply from CitySprint - Leeds
Good morning Rebecca,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Delivery 'failed' because the guy in…
Delivery 'failed' because the guy in the white van rang the door bell and knocked ONCE, not allowing 30 seconds to get to the door before going and sitting in his van, I had missed a call as mobile upstairs while I was at the door, tried to call the number back and it was a recording saying I'd missed a call from city sprint.
The van then drove off. Called wicks who tried to contact them to return with what City sprint had said "driver was trying for 10 minutes, failed delivery". Absolutely disgusting and a lie.
July 2, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking your time to leave a review, I am sorry to hear of the issues experienced on this occasion. So that we can look into this matter for you please can you kindly email us at nationalcustomercare@citysprint.co.uk?
Many thanks,
Lucie
Delivery arrived when expected
Delivery arrived when expected. Driver was pleasant and obliging
July 1, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Choud,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Excellent service by Matthew
Excellent service by Matthew. He was very helpful , very kind and overall he’s a brilliant worker !
June 27, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Muslima,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Great service from a lovely guy.
I had 14 bags of gravel delivered but the lovely delivery guy, Ian took them all down my path to the back garden. What a great service!
June 26, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Jean,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Leeds
Good afternoon Ian,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
On time and parcels in great condition
On time and parcels in great condition
June 13, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Jawad,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Ld22 Matthew was very helpful and…
Ld22 Matthew was very helpful and courteous when he made our delivery
June 12, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Christopher,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Matthew was very polite and helpful and…
Matthew was very polite and helpful and willing to bring everything up and put them where i needed and was happy to do so and I having difficulty moving and lifting at the moment it was lovely to have someone happy to help
June 6, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Yvonne,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Great driver
Great driver, very friendly and carried heavy load in for me...courier number: LD33 SHAHID
June 4, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Samantha,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Reply from CitySprint - Leeds
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and hope to work with you again in the near future.
Many thanks,
Lucie
Very good service
Very good service. The radiator was delivered before 9AM and because I have back problems the courier was more than happy to carry it into the lounge for me.
The courier was called Steve PA84 and I really appreciated him being so helpful
May 31, 2024
Unprompted review
Reply from CitySprint - Leeds
Good morning Mike,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Most helpful drivers
Most helpful drivers of any delivery company! I live on a street with no road access, up a flight of steps, and all the city sprint drivers are cheerful and happy to help carry deliveries to my property.
June 1, 2024
Unprompted review
Reply from CitySprint - Leeds
Good morning Keri,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Reply from CitySprint - Leeds
Good afternoon Sian,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Burley park
Our guy that comes to burley Park medical centre is amazing, always happy and chatty and does his job well, always on time
May 31, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Martin,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Reply from CitySprint - Leeds
Good afternoon Lyndsey,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Reply from CitySprint - Leeds
Good afternoon Debbie,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Excellent service from driver FAZ ref LD77-Faz…
The delivery driver FAZ ref LD77-Faz was very cheerful and helpful. He pulled up to be near my garage and then carried 6 bags of 20mm gravel inside. This was a great help as I will be 80 in a few months time. I will ask for him on my next delivery.
May 29, 2024
Unprompted review
Reply from CitySprint - Leeds
Good afternoon Keith,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
LD77-Faz
LD77-Faz
Absolutely fantastic service as always. Very helpful, cheerful and friendly.
May 27, 2024
Unprompted review
Reply from CitySprint - Leeds
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
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